At a Glance
- Tasks: Create a welcoming environment and ensure guests have an amazing experience.
- Company: Join a vibrant team at a leading hospitality brand.
- Benefits: Flexible shifts, 33% dining discount, financial toolkit, and free shares.
- Other info: Enjoy team socials and excellent career development opportunities.
- Why this job: Make lasting memories for guests while having fun with your team.
- Qualifications: Passion for service and a keen eye for detail.
The predicted salary is between 20000 - 25000 £ per year.
No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!
Everything we do as a business is built on the enthusiasm and professionalism of the people in our team roles. So if you have a passion for delivering a great guest experience and creating a comfortable and welcoming environment, then this is the job for you.
What you'll do in this role:
- Ensure our guests want to revisit us and recommend us to their friends and family so you'll work with the team to ensure a warm, friendly and genuine welcome or farewell.
- Take pride to ensure that each and every one of our guests is enjoying their stay by engaging them in appropriate conversation and talking to them about our guest experience survey.
- You’ll be responsible for cleaning and presenting our bedrooms, bathrooms and public areas perfectly – to the Innkeepers Lodge brand standard.
- You’ll ensure the highest standards of cleanliness and safety by following set up and close down procedures at all times.
What we look for in our room attendants:
- Passionate about great service
- Taking pride in maintaining highest standards of cleanliness and safety
- Great eye for detail
- Ability to work calmly under pressure
Whatever your level of experience, we'll give you all the training you need.
What's in it for me?
- Flexible shifts – to fit around the other important things in life.
- Love dining out? You'll love it even more with a massive 33% discount across all our brands.
- Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
- Never a dull moment – fun, laughs and lifelong friends!
- Team socials – work hard, play hard!
- On top of this, we offer a pension; 28 days paid holiday; high‑street shopping discounts; and we even give you free shares!
- There's also a free employee helpline – to support you with whatever life throws at you.
At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Compensation: Competitive salary
Hotel Staff in London employer: Crown & Greyhound - 177601
Contact Detail:
Crown & Greyhound - 177601 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Staff in London
✨Tip Number 1
Get familiar with our brand! Knowing what we stand for and how we operate will help you shine during any conversations. Show us your passion for delivering a great guest experience!
✨Tip Number 2
Practice your people skills! Since this role is all about creating a welcoming environment, think of some friendly conversation starters. We want to see how you engage with guests!
✨Tip Number 3
Be ready to showcase your attention to detail. Whether it’s cleaning or setting up, we love candidates who take pride in their work. Think about examples where you've gone the extra mile!
✨Tip Number 4
Apply through our website! It’s quick and easy, and we’ll get to know you better through our mobile-friendly application process. Don’t miss out on the chance to join our fun team!
We think you need these skills to ace Hotel Staff in London
Some tips for your application 🫡
Keep it Simple: No need for a fancy CV here! Just fill out our quick application form on the website. We want to know about you, so keep your answers straightforward and genuine.
Show Your Passion: Let us see your enthusiasm for delivering great guest experiences! Use the application to highlight any relevant experience or skills that show you care about making guests feel welcome.
Be Yourself: We value authenticity, so don’t be afraid to let your personality shine through in your application. Share what makes you unique and how you can contribute to our team!
Double-Check Before Submitting: Before you hit that submit button, take a moment to review your answers. Make sure everything is clear and free of typos. A polished application shows attention to detail, which we love!
How to prepare for a job interview at Crown & Greyhound - 177601
✨Show Your Passion for Service
Make sure to express your enthusiasm for delivering great guest experiences. Share specific examples of how you've gone above and beyond in previous roles or situations to create a welcoming environment.
✨Demonstrate Attention to Detail
Since the role requires a keen eye for cleanliness and presentation, be prepared to discuss how you ensure high standards in your work. You could mention any relevant experiences where your attention to detail made a difference.
✨Stay Calm Under Pressure
The hospitality industry can be hectic, so it's important to show that you can handle stress. Think of a time when you managed a challenging situation effectively and share that story during your interview.
✨Engage with the Interviewer
Treat the interview like a conversation. Ask questions about the team culture and what makes their guest experience special. This shows you're genuinely interested and helps you connect with the interviewer.