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- Tasks: Create a welcoming environment and ensure guests have an amazing experience.
- Company: Join a vibrant team at a leading hospitality brand.
- Benefits: Flexible shifts, 33% dining discount, financial toolkit, and fun team socials.
- Other info: Enjoy 28 days holiday, shopping discounts, and free shares!
- Why this job: Make lasting memories for guests while building friendships and skills.
- Qualifications: Passion for service and a keen eye for detail.
The predicted salary is between 20000 - 25000 £ per year.
No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!
Everything we do as a business is built on the enthusiasm and professionalism of the people in our team roles. So if you have a passion for delivering a great guest experience and creating a comfortable and welcoming environment, then this is the job for you.
What you'll do in this role:
- Ensure our guests want to revisit us and recommend us to their friends and family by working with the team to ensure a warm, friendly and genuine welcome or farewell.
- Take pride in ensuring that each and every one of our guests is enjoying their stay by engaging them in appropriate conversation and discussing our guest experience survey.
- Be responsible for cleaning and presenting our bedrooms, bathrooms and public areas perfectly – to the Innkeepers Lodge brand standard.
- Ensure the highest standards of cleanliness and safety by following set up and close down procedures at all times.
What we look for in our room attendants:
- Passionate about great service
- Taking pride in maintaining the highest standards of cleanliness and safety
- Great eye for detail
- Ability to work calmly under pressure
Whatever your level of experience, we'll give you all the training you need.
What's in it for me?
- Flexible shifts – to fit around the other important things in life.
- Love dining out? You'll love it even more with a massive 33% discount across all our brands.
- Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
- Never a dull moment – fun, laughs and lifelong friends!
- Team socials – work hard, play hard!
On top of this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline – to support you with whatever life throws at you. At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Hotel Staff employer: Crown & Greyhound - 177601
Contact Detail:
Crown & Greyhound - 177601 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Staff
✨Tip Number 1
Get familiar with our application process! It’s super quick and mobile-friendly, so don’t stress about having a CV. Just hop onto our website and fill out the form in just 2 minutes!
✨Tip Number 2
Show your passion for great service during any interviews or chats with us. We love to see enthusiasm for creating a welcoming environment for our guests – it’s what we’re all about!
✨Tip Number 3
Prepare to talk about your attention to detail! Whether it’s cleaning or engaging with guests, we want to hear how you take pride in maintaining high standards. Share your experiences with us!
✨Tip Number 4
Don’t forget to ask about our team culture! We’re all about fun and making lifelong friends, so show us you’re ready to be part of a supportive and lively team. Join us and let’s make every guest feel welcome together!
We think you need these skills to ace Hotel Staff
Some tips for your application 🫡
Keep it Simple: No need for a fancy CV here! Just fill out our quick application form on the website. It’s designed to be super easy and takes only 2 minutes, so don’t overthink it!
Show Your Passion: We love seeing enthusiasm! Make sure to express your passion for delivering great guest experiences in your application. Let us know why you want to be part of our team!
Be Yourself: We want to get to know the real you! Don’t be afraid to let your personality shine through in your answers. Authenticity goes a long way in making a great first impression.
Check Your Details: Before hitting submit, double-check your application for any typos or missing info. We want to see your best self, so make sure everything is spot on!
How to prepare for a job interview at Crown & Greyhound - 177601
✨Show Your Passion for Service
Make sure to express your enthusiasm for delivering a great guest experience. Share any past experiences where you went above and beyond for customers, as this will resonate well with the interviewers.
✨Demonstrate Attention to Detail
Since the role requires a great eye for detail, be prepared to discuss how you maintain high standards in cleanliness and safety. You could even mention specific cleaning techniques or procedures you follow to ensure everything is perfect.
✨Stay Calm Under Pressure
Interviews can be nerve-wracking, but showing that you can handle pressure is key. Think of examples from previous jobs where you managed stressful situations effectively, and share those stories to highlight your ability to stay composed.
✨Engage with the Interviewers
Remember, it’s not just about answering questions; it’s also about building rapport. Ask thoughtful questions about the team and the company culture, and show genuine interest in their responses to create a friendly atmosphere.