HR Assistant in Manchester

Crown Gas & Power is an award-winning business energy supplier to the commercial sector based in Bury, Manchester. We are currently Energy Supplier of the Year and renowned for our first-class service, biogas, and efficient utility connections team. Since we formed in 2001, our people have put all their energy into providing gas to businesses across the UK and in 2023, we began our journey to power UK businesses with our electricity product. We encourage everyone in the business to share their ideas, successes and challenges to help our business thrive. Our culture is based around open doors and friendly faces and our people are honest, welcoming and relaxed. We are looking to hire like-minded people to join a friendly, fast-growing, customer-centric business. We employ around 160 industry professionals with the majority of our staff being office based.

Annual bonus and incentives (subject to company and personal performance)

• Onsite Gym
• Free Parking
• Exciting Social and Team Building Events

The Role

We are seeking a detail‑oriented HR Assistant to join our People Team and support the delivery of exceptional HR services across the business. In this role, you will provide comprehensive administrative support, and help ensure our HR processes run smoothly, with policies applied consistently and professionally. This is an excellent opportunity for someone with a strong HR foundation who is eager to grow their career within a busy, supportive, and people‑focused environment.

Responsibilities

• Provide administrative support across the full employee life cycle, including recruitment, onboarding, performance and development, retention and offboarding.
• Act as the first point of contact for general HR queries; responding promptly and escalating issues as appropriate, in a professional and friendly manner.
• Support Managers in maintaining and implementing People processes and procedures.
• Support formal and informal ER processes (e.g. probation, return-to-work interviews, note taking).
• Maintain and update employee records across the HRIS and internal systems, ensuring accuracy and compliance with data protection requirements.
• Run reports using the HRIS and internal systems.
• Assist with payroll processes, employee benefits and incentive schemes.
• Maintain high standards of accuracy, confidentiality and compliance with People Operations.
• Verify employees’ right to work and stay up to date with relevant legislation and requirements.
• Draft and issue HR-related correspondence, such as probation outcome letters and contract change documents.
• Contribute to HR projects and initiatives as required.

Desired Personal Attributes

• Qualified in CIPD Level 3 and / or equivalent HR qualifications.
• Experience working in an HR administrative role.
• Good understanding of HR processes and basic employment legislation.
• Confident communicator with a professional, approachable manner.
• Highly organised and adaptable with excellent attention to detail.
• Ability to handle confidential information with discretion.
• Strong IT skills, including proficiency in Microsoft Office and HR systems.

The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post. Job descriptions are regularly reviewed to ensure they are an accurate representation of the post.