At a Glance
- Tasks: Engage with customers, schedule appointments, and support sales reps through effective communication.
- Company: Join Crown Lift Trucks, a leader in innovative material handling solutions.
- Benefits: Enjoy competitive salary, 25 days holiday, and a comprehensive training programme.
- Other info: Dynamic team culture with opportunities for growth and employee recognition.
- Why this job: Be the voice of a trusted brand and help businesses thrive with your skills.
- Qualifications: Strong phone skills, excellent communication, and proficiency in Microsoft Office.
The predicted salary is between 40500 - 49500 £ per year.
About Crown Lift Trucks Ltd: Crown is one of the world’s largest material handling companies with a reputation for award-winning product design, advanced engineering & technology, as well as superior after-sales service. For 80 years, Crown’s business philosophy has utilised vertically integrated processes to design, manufacture, and distribute forward-thinking, innovative solutions that improve customers’ productivity and operating efficiency.
We have an exciting opportunity for a Telemarketing Representative to join our team. You will be the first point of contact for a customer interested in Crown Products, reaching out to them to discuss their requirements and arrange a further conversation with a specialist Sales Rep.
Day to day you will:
- Follow up leads, primarily by phone, both new, existing and returning companies.
- Take inbound calls and pick up live chat enquiries.
- Schedule appointments for field sales reps and maintain regular contact with customers providing support information and following up on enquiries.
- Grow and maintain the CRM system.
- Conduct targeted telephone campaigns for product groups sharing new updates and features.
- Utilise LinkedIn and other professional networking platforms to identify, research, and engage potential leads through targeted searches and personalised InMail outreach.
- Conduct proactive cold calling within assigned geographic territories to generate new business opportunities and qualify potential leads.
The role will suit a friendly and engaging professional who enjoys conversation and finding effective solutions for clients. You’ll be results-oriented and enjoy working towards a target. Good attention to detail is a must, ensuring you maintain data competency to the highest standards. You’ll enjoy building rapport with your sales reps, working collaboratively to hit company goals and exceed revenue targets.
To be considered you will need:
- A good telephone manner.
- Excellent communication skills.
- Strong administrative experience or transferable skills.
- Be confident using Microsoft Office – Word, Excel and Outlook.
What awaits you? A motivated and dynamic team who celebrate success and provide a respectable and transparent working culture. Additionally, you’ll embark on a comprehensive 4 week training program to upskill and train you for telemarketing success.
Vacancy Details:
- Hours of Work: Monday to Thursday – 8:00am to 4:30pm or 8:30am to 5:00pm with one hour for lunch. Friday – 8:00am to 4:00pm with one hour for lunch. Alternating shift pattern.
- Target Salary: Competitive salary package (dependent on experience).
- Holidays: 25 days holiday + Bank holidays.
- Pension: Company pension plan.
At Crown, we know that our employees are the driving force behind our success in the material handling industry. We cultivate a culture of passionate people and inspired innovation. In fact, throughout Crown’s history, more than 1,000 employees have reached a 25-year milestone, and we are proud to have travelled their career paths with them. From employee training and development to competitive compensation packages, we invest in our employees, knowing that people are always at the core of what moves us forward. In addition to financial remuneration and participation, we offer our employees various social benefits including but not limited to: Excellent discount scheme with access to the best perks from some of the UK’s biggest brands.
CXC Telemarketer in Birmingham employer: Crown Gabelstapler
Crown Lift Trucks Ltd is an exceptional employer, renowned for its commitment to employee development and a supportive work culture. With a comprehensive training programme and a focus on collaboration, employees thrive in a dynamic environment that celebrates success and innovation. Located in a vibrant area, Crown offers competitive salaries, generous holiday allowances, and unique perks, making it an ideal place for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land CXC Telemarketer in Birmingham
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like CXC Telemarketer at Crown Gabelstapler, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Crown Gabelstapler. Tailor your message to explain why you’re drawn to them and how you can contribute as a CXC Telemarketer. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace CXC Telemarketer in Birmingham
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Crown Gabelstapler:When writing your cover letter, make sure to tailor your message specifically for Crown Gabelstapler. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Crown Gabelstapler
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Crown Gabelstapler that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Crown Gabelstapler that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Crown Gabelstapler’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
