Field Service Technician

Field Service Technician

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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Crown Equipment

At a Glance

  • Tasks: Deliver top-notch service and perform maintenance checks on equipment.
  • Company: Join a family-owned global leader in materials handling.
  • Benefits: Enjoy competitive pay, overtime opportunities, and discounts from 400+ retailers.
  • Why this job: Kickstart your career with hands-on training and growth potential.
  • Qualifications: Mechanically minded individuals eager to learn and grow.
  • Other info: Be part of a supportive team with a focus on employee wellbeing.

The predicted salary is between 28800 - 43200 £ per year.

Full Time Workshop Based Role in Smithfield. Looking for Mechanically Minded Individuals. Your role will play a significant part in the company’s growth and overall success by delivering quality service to our customers whilst performing scheduled maintenance and safety & function checks.

Are you looking for a progressive career change from another industry and want to learn new skills that have potential to earn competitive hourly rates with incentives and excellent potential for overtime? Then this is the role for you.

Typical Crown Technician Tasks and Duties:

  • Conduct customer-focused scheduled and ‘breakdown’ services.
  • Record notes and file service records appropriately – be a part of the service team and provide high level customer service to help our customers solve their material handling needs.
  • Access to industry-leading training and development and grade progression opportunities, including potential opportunities to train less experienced service technicians in more complex aspects of service and repair work in the field.
  • Maintain up to date technical knowledge, including emerging technologies in automation and telematics.
  • Keep up to date with industry trends, new products and services.
  • Partner with the Company and maximise additional sales and service across a dedicated customer base.

How you can apply: Submit your Resume with details about your work experience and qualifications via the ‘Apply Now’ button.

What sets us apart? Crown’s history began when two brothers founded the Company in New Bremen, Ohio (USA) in 1945. Today, the fourth generation of the very same family continues to lead Crown in all of its operations across the globe. Being a family-owned and run business is evidenced by more than 200 employees reaching service milestones in our 20, 25, 30, 35, 40, 45 and 50 year categories in Australia alone, with more than 2,000 employees reaching a 25 year service milestone globally.

As a Company we want to continue to support our employees to be the best versions of themselves and that’s why, as a Crown employee you get to enjoy:

  • A benefits program which gives you access to discounts and cashback from over 400+ retailers nationwide.
  • Access to a health and wellbeing platform which supports your Mental, Physical and Financial goals.
  • Corporate Rates for Private Health Insurance.
  • An inclusive working environment.
  • An Employee Assistance Program for confidential counselling with chat, phone and face to face counselling options.

The Company: Crown Equipment is a well-respected global Materials Handling Equipment company which has enjoyed 50 years of success in the Australian market. The Company has operations in all Australian States and territories as well as many regional locations. The Company Brand is well known and respected in the marketplace and is supported by a customer value proposition based on highly skilled staff, quality products, strong service and parts back-up and leading edge technology.

Come join the 500 plus team of technicians Australia wide today!

Field Service Technician employer: Crown Equipment

Crown Equipment is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee growth and development. As a Field Service Technician in Smithfield, you will benefit from industry-leading training, competitive hourly rates with overtime potential, and access to a comprehensive benefits program that enhances your mental, physical, and financial wellbeing. Join a family-owned company with a rich history and a commitment to helping you become the best version of yourself while delivering quality service to our valued customers.
Crown Equipment

Contact Detail:

Crown Equipment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Field Service Technician

✨Tip Number 1

Get to know the company! Research Crown Equipment and understand their values, products, and services. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.

✨Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company culture and even lead to referrals, which can boost your chances of landing that Field Service Technician role.

✨Tip Number 3

Prepare for hands-on assessments! As a Field Service Technician, you might face practical tests during the interview process. Brush up on your mechanical skills and be ready to demonstrate your problem-solving abilities in real-time.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Field Service Technician

Mechanical Skills
Customer Service
Scheduled Maintenance
Safety Checks
Record Keeping
Technical Knowledge
Automation Technologies
Telematics
Industry Trends Awareness
Sales Skills
Team Collaboration
Training and Development
Problem-Solving Skills
Adaptability

Some tips for your application 🫡

Tailor Your Resume: Make sure your resume highlights your mechanical skills and any relevant experience. We want to see how your background aligns with the Field Service Technician role, so don’t be shy about showcasing your strengths!

Showcase Customer Service Skills: Since this role involves delivering quality service to our customers, it’s important to emphasise your customer service experience. Share examples of how you've helped customers solve problems in the past – we love a good success story!

Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your qualifications and experiences shine through without unnecessary fluff.

Apply Through Our Website: Don’t forget to hit that ‘Apply Now’ button on our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Crown Equipment.

How to prepare for a job interview at Crown Equipment

✨Know Your Stuff

Make sure you brush up on your technical knowledge related to field service and maintenance. Familiarise yourself with the latest technologies in automation and telematics, as well as any specific equipment the company uses. This will show that you're proactive and genuinely interested in the role.

✨Customer Service is Key

Since the role involves delivering quality service to customers, be prepared to discuss your approach to customer service. Think of examples from your past experiences where you went above and beyond to solve a customer's problem. This will highlight your commitment to customer satisfaction.

✨Show Your Mechanically Minded Side

As they’re looking for mechanically minded individuals, be ready to talk about your hands-on experience with machinery or equipment. Share specific instances where you’ve successfully diagnosed and repaired issues, demonstrating your problem-solving skills and technical aptitude.

✨Ask Smart Questions

Prepare some insightful questions to ask at the end of your interview. Inquire about the training and development opportunities available, or how the company supports its technicians in keeping up with industry trends. This shows that you’re not just interested in the job, but also in growing with the company.

Field Service Technician
Crown Equipment
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