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- Tasks: Service and repair material handling equipment while ensuring customer satisfaction.
- Company: Join Crown Equipment, Australia's largest family-owned forklift service provider.
- Benefits: Enjoy competitive pay, overtime opportunities, and a comprehensive benefits program.
- Why this job: Gain hands-on experience with top-tier clients and industry-leading training.
- Qualifications: Mechanical aptitude is key; prior experience is a plus but not essential.
- Other info: Full-time role with uniforms provided and potential for career advancement.
The predicted salary is between 30000 - 42000 £ per year.
Full Time Field Based Role
Looking for Mechanically Minded Individuals. Your role will play a significant part in the company’s growth and overall success by delivering quality service to our customers whilst performing scheduled maintenance and safety & function checks.
What you will do:
- Servicing and repair of material handling equipment in a dedicated territory and customer base.
- Help Crown build positive customer experiences.
- Utilise the latest field-based mobile technology to manage your daily work schedule.
- Inventory input on your Company allocated service van & customer sites.
- Deliver a professional level of service.
- Gain experience in dealing with Australia’s top tiered customer base.
- Join the leading forklift service business in Australia.
- Perform routine maintenance & complete service work – Reactive & Planned.
- Accurately maintain important service records of work performed.
Are you looking for a progressive career change from another industry and want to learn new skills that have potential to earn competitive hourly rates with incentives and excellent potential for overtime? Then this is the role for you.
Why Crown Equipment?
- Join one of the biggest and still family owned forklift brands in the world.
- Be paid one of the industry’s best rates of pay for service technicians.
- Looking to change career paths from other industry sectors like electrical, building sectors? Our training will help you transition your skills into the material handling industry!
- Industry leading induction period for complete preparation.
- Uniforms, jackets, hats, beanies and PPE are all supplied.
- Fully equipped service vans or weekly tool allowances provided.
- Full time role with regularly available overtime.
- Earn additional money with our industry leading incentive programs.
- Safety Recognition Program for safe work practices.
- Ability to further your career and expand your profession into roles such as management, other internal roles or even engineering.
- Specialised ongoing training from industry leading professionals.
Typical Crown Technician Tasks and Duties:
- Conduct customer-focused scheduled and ‘breakdown’ services.
- Assist in the preparation of field-based quotes for customers through the completion of jobs.
- Record notes and file service records appropriately.
- Provide high level customer service to help our customers solve their material handling needs.
- Access to industry-leading training and development and grade progression opportunities.
- Maintain up to date technical knowledge, including emerging technologies in automation and telematics.
- Keep up to date with industry trends, new products and services.
- Partner with the Company and maximise additional sales and service across a dedicated customer base.
Requirements:
- Prior experience as a forklift mechanic or service technician will be highly regarded but not essential.
- Ability to perform scheduled maintenance, safety checks, and repairs.
- Demonstrated mechanical aptitude.
- Excellent problem-solving skills.
- Strong attention to detail.
- Ability to work independently and as part of a team.
- Good communication and customer service skills.
How you can apply:
Submit your Resume with details about your work experience and qualifications via the ‘Apply Now’ button.
What sets us apart?
Crown’s history began when two brothers founded the Company in New Bremen, Ohio (USA) in 1945. Today, the fourth generation of the very same family continues to lead Crown in all of its operations across the globe. Being a family-owned and run business is evidenced by more than 200 employees reaching service milestones in our 20, 25, 30, 35, 40, 45 and 50 year categories in Australia alone, with more than 2,000 employees reaching a 25 year service milestone globally.
As a Company we want to continue to support our employees to be the best versions of themselves and that’s why, as a Crown employee you get to enjoy:
- A benefits program which gives you access to discounts and cashback from over 400+ retailers nationwide.
- Access to a health and wellbeing platform which supports your Mental, Physical and Financial goals.
- Corporate Rates for Private Health Insurance.
- An inclusive working environment.
- An Employee Assistance Program for confidential counselling with chat, phone and face to face counselling options.
Contact Detail:
Crown Equipment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Forklift Mechanic/Service Technician
✨Tip Number 1
Familiarise yourself with the latest technologies in material handling and forklift mechanics. Understanding emerging trends like automation and telematics can give you an edge during interviews, showing your commitment to staying updated in the field.
✨Tip Number 2
Network with current or former employees of Crown Equipment. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying and during any potential interviews.
✨Tip Number 3
Prepare to discuss your problem-solving skills and mechanical aptitude in detail. Think of specific examples from your past experiences where you successfully diagnosed and repaired equipment, as this will demonstrate your capability to handle the responsibilities of the role.
✨Tip Number 4
Show enthusiasm for customer service. Since the role involves delivering a professional level of service, be ready to share how you've previously contributed to positive customer experiences, highlighting your communication skills and teamwork.
We think you need these skills to ace Field Forklift Mechanic/Service Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills related to mechanical work, service technician roles, and any previous experience with material handling equipment. Use keywords from the job description to catch the employer's attention.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention why you want to transition into the material handling industry and how your previous experience can contribute to Crown Equipment's success.
Highlight Relevant Skills: In your application, emphasise your mechanical aptitude, problem-solving skills, and ability to work independently or as part of a team. Provide specific examples of how you've demonstrated these skills in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Crown Equipment
✨Showcase Your Mechanical Skills
Make sure to highlight any relevant mechanical experience you have, even if it's from a different industry. Discuss specific tools or techniques you're familiar with, as this will demonstrate your mechanical aptitude and readiness for the role.
✨Emphasise Customer Service Experience
Since the role involves delivering quality service to customers, be prepared to share examples of how you've provided excellent customer service in the past. This could include resolving issues, maintaining positive relationships, or going above and beyond for clients.
✨Familiarise Yourself with Industry Trends
Research current trends in the material handling industry, especially regarding automation and telematics. Being knowledgeable about these topics will show your enthusiasm for the field and your commitment to staying updated.
✨Prepare Questions for the Interviewers
Have a few thoughtful questions ready to ask during the interview. This could be about the training programme, career progression opportunities, or the company culture. It shows your interest in the role and helps you assess if the company is the right fit for you.
