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- Tasks: Join us as a Sales Administrator, processing orders and ensuring timely deliveries.
- Company: Crown Lift Trucks is a leader in electric lift truck design and manufacturing since the 1960s.
- Benefits: Enjoy 25 days holiday, a pension plan, and exclusive discounts from top UK brands.
- Why this job: Be part of a passionate team that values quality, innovation, and employee growth.
- Qualifications: Strong communication skills, Microsoft Office proficiency, and previous admin experience preferred.
- Other info: Flexible working hours with a supportive company culture focused on teamwork.
The predicted salary is between 28800 - 43200 £ per year.
About Crown Lift Trucks Ltd
Since its entry into the material handling industry in the 1960s, Crown Equipment Corporation has earned a reputation for exceptional product design, engineering and manufacturing of its award-winning line of electric lift trucks. From our smallest pallet truck to our highest lifting VNA truck, our goal is to always provide the user with the safest, most efficient and ergonomic forklift truck possible. Crown supports customers with a wide selection of electric forklift trucks ranging from pallet trucks to very narrow-aisle VNA trucks. Our brand promise is: “Crown designs, manufactures, distributes, services and supports material handling products that provide customers with superior value.” Quality and performance are the foundation of Crown’s success.
We have an exciting opportunity for experienced Sales Administrator to join our team. You will be responsible for ensuring that Sales orders are processed on a timely basis and ensuring that all equipment ordered is delivered and invoiced within forecasted month.
- Developing a thorough understanding of both Baan and of the Crown product range.
- Dealing with enquiries generated from the Sales force and keeping customers informed on delivery dates.
- Processing orders received from the Sales force, and booking the order onto Baan.
- Ensure the specification is correct and approved by the Manager.
- Ensure Baan order procedures are complied with.
- Raising invoices, and arranging delivery of equipment to customers in a timely manner.
- Ensure that the Salesmen are kept aware of delivery times and that installation information is issued to the Service Department.
- Progressing Crown factories and external suppliers to ensure delivery times are met.
- Raising paperwork to ensure trucks are put through the workshop and that transport is arranged for delivery.
- Ensure that all Baan procedures are complied with.
- Handling and resolving enquiries generated from the field.
- Ensuring Salesmen provide finance documents and liaise with other departments within the branch.
- Supporting the Sales Administration Manager in the running of the department.
- Preparing Sales Back Orders report for manager approval.
- Ensuring that forecasted delivery dates are maintained.
- Passing enquiries onto the Sales team in a timely manner.
- Raising and maintaining correct files and paperwork for each order received.
- Ensuring that the sales file is complete prior to delivering the truck and passing to the service desk.
Essential Skills:
- Excellent communication and reporting skills.
- Good telephone manner.
- Excellent all round mathematical and literacy skills.
- Fully understand and embrace the principles of procedures.
- Flexible approach to work and ability to work under pressure.
- Excellent Microsoft Office skills including Word, Excel and Outlook.
- Administration experience within an office.
Desirable Skills:
- Previous Sales administration experience.
Hours of Work: Monday to Thursday – 8:00am to 4:30pm (with 1 hour unpaid for lunch) Friday – 8:00am to 4:00pm (with 1 hour unpaid for lunch)
Target Salary: Dependent on experience
Holidays: 25 days holiday.
At Crown, we know that our employees are the driving force behind our success in the material handling industry. We cultivate a culture of passionate people and inspired innovation. In fact, throughout Crown’s history, more than 1,000 employees have reached a 25-year milestone, and we are proud to have travelled their career paths with them. From employee training and development to competitive compensation packages, we invest in our employees, knowing that people are always at the core of what moves us forward. In addition to financial remuneration and participation, we offer our employees various social benefits including but not limited to:
- Company pension plan.
- 25 days annual leave plus bank holidays.
- Excellent discount scheme with access to the best perks from some of the UK’s biggest brands.
- Employee assistance programme.
Sales Administrator - Perry Bar employer: Crown Equipment Southeast Asia
Contact Detail:
Crown Equipment Southeast Asia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator - Perry Bar
✨Tip Number 1
Familiarise yourself with Crown's product range and the Baan system. Understanding the specifics of the products you'll be dealing with will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Brush up on your communication skills, especially over the phone. As a Sales Administrator, you'll need to handle enquiries and keep customers informed, so practice clear and concise communication.
✨Tip Number 3
Demonstrate your ability to work under pressure by preparing examples from your past experiences. Think of situations where you successfully managed tight deadlines or resolved customer issues efficiently.
✨Tip Number 4
Showcase your proficiency in Microsoft Office, particularly Excel. Being able to manage data and create reports will be crucial in this role, so consider brushing up on any advanced features you might need.
We think you need these skills to ace Sales Administrator - Perry Bar
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Sales Administrator position. Understand the key responsibilities and required skills, such as communication, administration experience, and proficiency in Microsoft Office.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise any previous sales administration roles and your ability to work under pressure, as these are crucial for this position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your skills and experiences make you a great fit for Crown Lift Trucks Ltd, particularly in handling sales orders and customer enquiries.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is essential for a Sales Administrator.
How to prepare for a job interview at Crown Equipment Southeast Asia
✨Know Your Products
Familiarise yourself with Crown's range of electric lift trucks. Understanding the products will help you answer questions confidently and demonstrate your interest in the role.
✨Showcase Your Communication Skills
As a Sales Administrator, excellent communication is key. Prepare to discuss how you've effectively communicated with teams or customers in past roles, highlighting your telephone manner and reporting skills.
✨Demonstrate Your Organisational Abilities
Be ready to talk about your experience with administration and how you manage multiple tasks under pressure. Provide examples of how you've kept track of orders and ensured timely deliveries.
✨Prepare for Technical Questions
Brush up on your Microsoft Office skills, especially Excel, as you'll likely be asked about your proficiency. Be prepared to discuss how you've used these tools in previous roles to enhance efficiency.
