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For Companies At a Glance
- Tasks: Lead a team to deliver top-notch customer satisfaction and support field service operations.
- Company: Join Crown Lift Trucks, a leader in electric lift truck design and manufacturing.
- Benefits: Enjoy a company van, competitive salary, 25 days holiday, and a pension plan.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Be part of a passionate team driving innovation in the material handling industry.
- Qualifications: Full UK driving licence, strong communication skills, and a commitment to safety.
The predicted salary is between 30000 - 40000 ÂŁ per year.
About Crown Lift Trucks Ltd
Since its entry into the material handling industry in the 1960s, Crown Equipment Corporation has earned a reputation for exceptional product design, engineering and manufacturing of its award-winning line of electric lift trucks. Our goal is to always provide the user with the safest, most efficient and ergonomic forklift truck possible. Crown supports customers with a wide selection of electric forklift trucks ranging from pallet trucks to very narrow-aisle VNA trucks.
Our brand promise is: “Crown designs, manufactures, distributes, services and supports material handling products that provide customers with superior value.” Quality and performance are the foundation of Crown’s success. Our company culture has always been about people performing and working as a team to ensure that quality is built into every forklift truck we make.
Crown’s headquarters, manufacturing facilities and network of branches offer diverse and challenging careers in a broad range of professional and vocational roles.
Job Description
Deliver a high level of customer satisfaction; support the FSM in daily field activities, including technical support and specialist installations. Promote a high level of Safe Working practices. You will need to be an effective communicator, forming strong links to both the Field Service Engineering Team and Back Office functions.
The individual will be expected to carry out fundamental Field Service Engineering tasks as well as supporting the FSM in a Team Leader capacity as outlined below.
Key Responsibilities
- Resource Management
- Truck Installations
- Profit and Loss
- Operational Efficiency
- Safety and Risk Management
Responsibilities Details
Resource Management
- Review Engineer performance with Field Service Manager monthly.
- Review jobs per day.
- Review chargeable hours per Engineer.
- Review training requirements.
- Monitor and Co-ordinate monthly PM Schedule/ WIP in conjunction with the Front Desk.
- Undertake Engineer Audits as required.
Truck Installations
- Effectively manage specialist trucks installations.
- Monitor and adhere to outlined budgeted costs.
- Carry out detailed and timely site surveys prior to installations.
- Ensure all Method Statements and Risk assessments are up to date and adhered to.
Profit and Loss
- Monitor costs and revenues with the FSM.
- Support in achievement of targeted PM’s in the month complete, and achieved within targeted PM times.
- Maximise First Time Fix by supporting the FSM.
Operational Efficiency
- Develop a comprehensive understanding of Crown systems.
Safety and Risk Management
- Lead by example in promoting a safe working environment for all.
Person Specification
Essential Skills:
- Must hold full UK Driving Licence.
- Proficient in fault-finding and repair.
- Educated with an ability to achieve a grade C in English and maths at GCSE.
- Experience of Health & Safety requirements working in a workshop practice.
- Commitment to continuing personal and professional development.
- Excellent organisational skills, resourceful and solution driven.
- A high standard of accuracy and attention to detail.
- Ability to multi-task, prioritising workloads to work to tight deadlines.
- Ability to work independently or in a team.
- Clear communication skills – oral and written.
- Consultation and negotiation skills.
- Flexibility to cope with diverse needs of the post.
- Highly motivated and possessing a resilience to work under pressure.
Desirable Skills:
- Engineering qualification.
Vacancy Details
Hours of Work: Monday to Friday – 08:00am to 16:30pm with 30 minutes lunch.
Company Vehicle: A company van and fuel card are provided with the option for private use (subject to tax regulations).
Holidays: 25 days holiday.
Pension: Company pension plan.
At Crown, we know that our employees are the driving force behind our success in the material handling industry. We cultivate a culture of passionate people and inspired innovation. Throughout Crown’s history, more than 1,000 employees have reached a 25-year milestone, and we are proud to have travelled their career paths with them.
From employee training and development to competitive compensation packages, we invest in our employees, knowing that people are always at the core of what moves us forward. In addition to financial remuneration and participation, we offer our employees various social benefits including but not limited to:
- Company van plus fuel card – private use of company vehicle (subject to tax regulations)
- Company pension plan.
- 25 days annual leave plus bank holidays.
- Excellent discount scheme with access to the best perks from some of the UK’s biggest brands.
- Employee assistance programme.
Locations
Resident Team Leader - East in Cheshire, Warrington employer: Crown Equipment Corporation
Contact Detail:
Crown Equipment Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Team Leader - East in Cheshire, Warrington
✨Tip Number 1
Network like a pro! Reach out to current employees at Crown Lift Trucks on LinkedIn or through mutual connections. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Crown's products and values, and think about how your skills align with their mission. Show them you're not just another candidate, but someone who truly gets what they do.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on those key responsibilities like resource management and safety practices. The more comfortable you are, the better you'll perform!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Crown team. Let’s get you that job!
We think you need these skills to ace Resident Team Leader - East in Cheshire, Warrington
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about joining Crown and contributing to our mission of delivering exceptional material handling solutions.
Tailor Your CV: Make sure to customise your CV to highlight the skills and experiences that align with the Resident Team Leader position. We love seeing how your background fits with our values and the specific responsibilities outlined in the job description.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your communication is easy to follow. Highlight your key achievements and relevant experiences without unnecessary fluff!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Crown Equipment Corporation
✨Know Your Stuff
Make sure you understand Crown Lift Trucks' products and services inside out. Familiarise yourself with their electric lift trucks and the specific responsibilities of a Resident Team Leader. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Communication Skills
As an effective communicator, you'll need to demonstrate your ability to connect with both the Field Service Engineering Team and Back Office functions. Prepare examples of how you've successfully communicated in past roles, especially in high-pressure situations or when leading a team.
✨Emphasise Safety and Efficiency
Crown values safety and operational efficiency highly. Be ready to discuss your experience with health and safety practices, as well as how you've contributed to improving operational processes in previous jobs. Highlight any relevant training or certifications you have.
✨Prepare Questions
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows that you're not only interested in the position but also in how you can contribute to Crown's success.