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- Tasks: Manage parts requests, maintain stock, and enhance branch satisfaction.
- Company: Crown, a leading material handling company with a focus on innovation.
- Benefits: Competitive salary, 25 days holiday, pension plan, and exclusive discounts.
- Why this job: Join a passionate team and contribute to innovative solutions in the industry.
- Qualifications: GCSEs or equivalent, good communication skills, and inventory control experience preferred.
- Other info: Flexible working hours and opportunities for career growth.
The predicted salary is between 25000 - 30000 £ per year.
Responsibilities
- Answer and process incoming parts requests from all UK branches.
- Pull orders, receive, and put away stock.
- Order parts and develop relationships with Crown Parts Centre and outside vendors.
- Enhance branch satisfaction with parts support and by responding to branch concerns/requests.
- Maintain direct contact with all branch parts coordinators/administrators.
- Process paperwork.
- Inventory control to include cycle counts of stockroom.
Essential Skills
- GCSEs or equivalent.
- Good verbal communication, written communication, interpersonal, organizational, numerical perception, and computer skills.
- Parts or inventory control experience and lift truck industry experience preferred.
- Working knowledge of Microsoft Office (including Excel and Word), Parts and Service manuals, Internet, and ordering software.
- Ability to follow instructions given in written, oral or diagram form.
- Ability to problem solve and find alternative solutions with regards to long lead times from suppliers.
- Flexibility to work as part of a team and as an individual.
Desirable Skills
- Knowledge of Baan software or equivalent package.
Company Overview
Crown is one of the world's largest material handling companies with a reputation for award-winning product design, advanced engineering & technology, as well as superior after‑sales service. For 80 years, Crown's business philosophy has utilised vertically integrated processes to design, manufacture, and distribute forward‑thinking, innovative solutions that improve customers' productivity and operating efficiency. Crown produces a broad range of forklifts, batteries and chargers as well as automation solutions and fleet management technologies, and warehouse solutions products and design services. Since its founding in 1945, the family‑owned company has placed the customer at the heart of its business. This commitment is reflected in its brand promise: "When every minute matters, customers can count on Crown to keep their businesses moving." Crown knows that its employees are the driving force behind its success in the material‑handling industry. We cultivate a culture of passionate people and inspired innovation. Throughout Crown's history, more than 1,000 employees have reached a 25‑year milestone, and we are proud to have travelled their career paths with them. From employee training and development to competitive compensation packages, we invest in our employees, knowing that people are always at the core of what moves us forward.
Working Hours
Monday to Thursday – 08:00am to 16:30pm (with 1 hour unpaid for lunch)
Friday – 08:00am to 4:00pm (with 1 hour unpaid for lunch)
Salary & Holidays
Salary: Dependent on experience.
Holidays: 25 days holiday.
Benefits
- Company pension plan.
- 25 days annual leave plus bank holidays.
- Excellent discount scheme with access to the best perks from some of the UK's biggest brands.
Parts Administrator in Birmingham employer: Crown Equipment Corporation
Contact Detail:
Crown Equipment Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Administrator in Birmingham
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Crown, especially those in parts administration. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Show off your skills! When you get the chance to speak with someone from Crown, highlight your experience with inventory control and any software you know. We want to see how you can make a difference!
✨Tip Number 3
Be prepared for questions about problem-solving! Think of examples where you've tackled challenges, especially with suppliers or stock issues. We love hearing how you’ve turned obstacles into opportunities!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the Crown family!
We think you need these skills to ace Parts Administrator in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Parts Administrator role. Highlight your relevant experience in parts or inventory control, and don’t forget to mention your skills with Microsoft Office and any ordering software you’ve used.
Show Off Your Communication Skills: Since this role involves a lot of interaction with branch coordinators and vendors, it’s crucial to demonstrate your verbal and written communication skills. Use clear and concise language in your application to show us you can communicate effectively.
Highlight Problem-Solving Abilities: We love candidates who can think on their feet! In your application, share examples of how you've tackled challenges, especially those related to long lead times or inventory issues. This will show us you’re ready to handle the demands of the job.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Crown!
How to prepare for a job interview at Crown Equipment Corporation
✨Know Your Parts
Familiarise yourself with the parts and inventory control processes relevant to the role. Brush up on your knowledge of parts manuals and ordering software, as this will show your potential employer that you're ready to hit the ground running.
✨Communication is Key
Since the job involves liaising with branch coordinators and vendors, practice your verbal and written communication skills. Prepare examples of how you've effectively communicated in past roles, especially when resolving issues or enhancing customer satisfaction.
✨Show Your Problem-Solving Skills
Think of specific instances where you've tackled challenges, particularly those related to long lead times or inventory issues. Be ready to discuss how you approached these problems and what solutions you implemented.
✨Demonstrate Team Spirit
Crown values teamwork, so be prepared to share experiences where you've successfully collaborated with others. Highlight your flexibility and ability to work both independently and as part of a team, as this will resonate well with their company culture.