At a Glance
- Tasks: Manage warm enquiries and prepare quotes for gas, electricity, and water connections.
- Company: Join a friendly, close-knit team in the utilities sector.
- Benefits: Full training provided, supportive environment, and long-term growth opportunities.
- Other info: Enjoy a role where trust and reliability are key to success.
- Why this job: Build strong customer relationships and make a real impact in a specialist industry.
- Qualifications: Experience in sales or customer service is a plus; strong communication skills are essential.
The predicted salary is between 30000 - 40000 € per year.
You’ll join a small, close-knit team specialising in gas, electricity and water connections, supporting customers from initial enquiry through to quotation, delivery and completion. This role suits someone who enjoys relationship-led sales, following up warm enquiries, building trust with customers, and turning technical requirements into clear quotes and projects. Previous utilities experience would be beneficial but is not essential, as full training will be provided. What matters most is that you are organised, proactive, confident building relationships, and comfortable working with quotes, figures and customer enquiries.
You’ll be responsible for preparing quotes, keeping opportunities moving, and making sure customers receive a professional, reliable service from start to finish.
What you’ll be doing:
- Managing warm inbound enquiries for gas, electricity and water connections
- Preparing quotations and proposals with support from our operations planning team
- Following up quotes and customer enquiries
- Building strong relationships with customers and stakeholders
- Acting as the main point of contact throughout the customer journey
- Managing your pipeline and keeping CRM records accurate
- Working closely with internal teams to support delivery
- Identifying opportunities for repeat business and account growth
What we’re looking for:
- Experience in sales, account management, customer service, or sales coordination
- Strong communication and relationship-building skills
- Confidence following up enquiries and managing customer expectations
- Organised, proactive and comfortable managing multiple priorities
- Comfortable working with quotes, figures and customer requirements
- Good attention to detail
- A team player who enjoys working in a supportive environment
Why join us?
- Friendly, close-knit team
- Warm enquiries and relationship-led sales approach
- Full training in a specialist industry
- Long-term opportunity to build technical knowledge and grow
- Supportive technical sales environment
- A role where trust, reliability and follow-through matter
Sales Account Manager in Suffolk employer: Crown Energy Ltd
Join a friendly, close-knit team as a Sales Account Manager in the Utilities Connections sector, where you'll thrive in a supportive environment focused on relationship-led sales. With comprehensive training provided, you'll have the opportunity to build your technical knowledge while managing warm enquiries and delivering exceptional service to customers. This role not only offers a chance for personal growth but also fosters a culture of trust and reliability, making it an excellent place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Account Manager in Suffolk
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your skills align with the role of Sales Account Manager. Focus on your relationship-building abilities and how you can manage customer expectations effectively.
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team.
We think you need these skills to ace Sales Account Manager in Suffolk
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in sales and customer service. We want to see how your skills align with our relationship-led approach, so don’t be shy about showcasing your strengths!
Showcase Your Organisational Skills:Since the role involves managing multiple priorities and keeping accurate CRM records, it’s a good idea to mention any tools or methods you use to stay organised. We love a proactive candidate who can juggle tasks efficiently!
Highlight Your Communication Skills:As a Sales Account Manager, building strong relationships is key. Use your application to demonstrate your communication style and any relevant experiences where you’ve successfully managed customer expectations or followed up on enquiries.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Crown Energy Ltd
✨Know Your Stuff
Familiarise yourself with the utilities sector, especially gas, electricity, and water connections. Even if you don’t have direct experience, understanding the basics will help you speak confidently about the role and show your enthusiasm for learning.
✨Build Rapport
Since this role is all about relationship-led sales, practice your communication skills. Think of ways to connect with the interviewer, perhaps by sharing a relevant personal story or asking insightful questions about their team dynamics.
✨Be Organised
Showcase your organisational skills by preparing a structured approach to managing customer enquiries. Bring examples of how you've successfully handled multiple priorities in the past, as this will demonstrate your proactive nature.
✨Master the Quotes
Brush up on your ability to work with figures and quotes. You might be asked to discuss how you would prepare a quotation or handle a customer inquiry, so being comfortable with numbers will give you an edge.
