At a Glance
- Tasks: Manage warm enquiries and prepare quotes for gas, electricity, and water connections.
- Company: Join a friendly, close-knit team in the utilities sector.
- Benefits: Full training provided, supportive environment, and long-term growth opportunities.
- Other info: Enjoy a role where trust and reliability are key to success.
- Why this job: Build strong customer relationships and make a real impact in a specialist industry.
- Qualifications: Experience in sales or customer service is a plus; strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
You’ll join a small, close-knit team specialising in gas, electricity and water connections, supporting customers from initial enquiry through to quotation, delivery and completion. This role suits someone who enjoys relationship-led sales, following up warm enquiries, building trust with customers, and turning technical requirements into clear quotes and projects. Previous utilities experience would be beneficial but is not essential, as full training will be provided. What matters most is that you are organised, proactive, confident building relationships, and comfortable working with quotes, figures and customer enquiries.
You’ll be responsible for preparing quotes, keeping opportunities moving, and making sure customers receive a professional, reliable service from start to finish.
What you’ll be doing- Managing warm inbound enquiries for gas, electricity and water connections
- Preparing quotations and proposals with support from our operations planning team
- Following up quotes and customer enquiries
- Building strong relationships with customers and stakeholders
- Acting as the main point of contact throughout the customer journey
- Managing your pipeline and keeping CRM records accurate
- Working closely with internal teams to support delivery
- Identifying opportunities for repeat business and account growth
- Experience in sales, account management, customer service, or sales coordination
- Strong communication and relationship-building skills
- Confidence following up enquiries and managing customer expectations
- Organised, proactive and comfortable managing multiple priorities
- Comfortable working with quotes, figures and customer requirements
- Good attention to detail
- A team player who enjoys working in a supportive environment
- Friendly, close-knit team
- Warm enquiries and relationship-led sales approach
- Full training in a specialist industry
- Long-term opportunity to build technical knowledge and grow
- Supportive technical sales environment
- A role where trust, reliability and follow-through matter
Sales Account Manager in Bury St Edmunds employer: Crown Energy Ltd
Join a friendly and close-knit team as a Sales Account Manager in the Utilities Connections sector, where you'll thrive in a supportive environment that values relationship-led sales. With full training provided, you'll have the opportunity to build your technical knowledge while managing warm enquiries and delivering exceptional service to customers. Our commitment to trust and reliability ensures that you will be part of a rewarding journey with ample opportunities for personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Account Manager in Bury St Edmunds
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience and how it relates to the role. Highlight your relationship-building skills and any relevant sales experience to make a strong impression.
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team.
We think you need these skills to ace Sales Account Manager in Bury St Edmunds
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of warmth and enthusiasm can go a long way in making your application stand out.
Tailor Your Application:Make sure to tailor your application to the Sales Account Manager role. Highlight your experience with relationship-building and managing customer enquiries. We love seeing how your skills align with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your relevant experience and skills. Avoid jargon and keep it simple!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Crown Energy Ltd
✨Know Your Stuff
Familiarise yourself with the utilities sector, especially gas, electricity, and water connections. Even if you don’t have direct experience, understanding the basics will help you speak confidently about the role and show your enthusiasm for learning.
✨Build Rapport
Since this role is all about relationship-led sales, practice your communication skills. Think of ways to connect with the interviewer, perhaps by sharing a relevant personal story or asking insightful questions about their team dynamics.
✨Showcase Your Organisational Skills
Be ready to discuss how you manage multiple priorities and keep track of customer enquiries. You might want to prepare examples from past experiences where your organisational skills made a difference in your work.
✨Prepare for Technical Questions
Even though full training will be provided, it’s good to show that you’re comfortable with figures and quotes. Brush up on basic sales principles and be prepared to discuss how you would approach preparing a quote or managing a customer pipeline.
