At a Glance
- Tasks: Lead exciting projects in hospitality design and manage client relationships.
- Company: Join a creative studio passionate about hospitality and design.
- Benefits: Competitive salary, generous leave, wellness stipends, and team outings.
- Other info: Flexible working options and a commitment to diversity and inclusion.
- Why this job: Make an impact in a collaborative environment with ambitious colleagues.
- Qualifications: 5+ years in project management, agency experience, and strong communication skills.
The predicted salary is between 35000 - 50000 € per year.
This is a Senior Project Management role at a hospitality design studio working with the biggest names in our sector. We are a studio of designers, writers, artists & strategists passionate about the space where hospitality and design meet. We’re expanding across our London and Belfast studios and are seeking an experienced Project Manager to join our talented Project Management team. This person should display impeccable critical thinking, project management, and client management skills.
Project Managers are critical to the success of our studio. Creative work breaks down when decisions are delayed, and expectations are unclear. This role exists to ensure our projects are collaborative, strategically led, and seamlessly delivered. Working as a trusted partner and advisor to clients, internal teams, and Crown Creative’s leadership team, this role requires strong client and project management instincts, clear communication, and confidence in making decisions and collaborating. You are not responsible for creative execution, but you are responsible for empowering teams to make key decisions.
At Crown, Project Managers do not simply organise others – you will be embedded in the work, responsible for helping keep projects on track, and providing all the information needed to allow our team and our client partners to make the best decisions. We leave our egos at the door, and play to win as a team.
While Crown Creative promotes a flexible working environment, we require this person to be based in London or Belfast or be willing to relocate & have full‑time availability. You must have the right to work in the UK. This role reports to the Managing Director.
Interested? If you’re passionate about hospitality, design‑led thinking, and working as part of a collaborative, ambitious studio, we would love to hear from you. Please send a Resumé or LinkedIn profile and a portfolio, along with a short note on the kinds of problems you want to work on next.
- Management of projects delivering brand strategy, visual identities, and web design.
- Serving as the primary contact and face of Crown Creative for assigned clients.
- Manage and develop client relationships.
- Assist with onboarding new clients and ensuring they understand the company’s processes, standards, and approach to project delivery.
- Oversee the delivery of assigned client engagements and ensure clients are properly informed and satisfied with Crown’s approach to the execution of work.
- Lead external client meetings and facilitate internal project status meetings.
- Ensuring projects are delivered on time, ready for internal and external presentation.
- Reviewing and scheduling the Studio planner in conjunction with other Project Managers to ensure client projects run on budget and within the agreed timeframes.
- Create briefs that allow our design and strategy teams to create the best strategic and visual outcome for our client partners and our internal projects.
- Communicate strategic recommendations to clients, team members, and leadership on a regular basis.
- Conduct market and landscape research for client projects, forming conclusions and insights.
- Provide well‑written copy for strategy and brand presentations.
- Proofing and reviewing studio output with a critical eye for detail, ensuring that any errors or missed opportunities for improvement are caught on our side before sending to the client.
- When required, coordinating the production of client deliverables with third‑party suppliers.
- Continually upholding, defining, and driving improvements to the Project Management process and how we deliver work at Crown Creative.
- Sharing, driving, and exploring creative ideas with an imaginative and curious mind.
- Continually improving your knowledge of print specifications and production techniques.
- Immerse yourself in research to constantly stay abreast of cutting‑edge trends in design and hospitality.
- Updating and maintaining Dropbox as a key tool for the studio.
SKILLS & CHARACTERISTICS
- Able to balance expectations with both internal and external stakeholders.
- Excellent communication and presentation skills. You are expected to spark connections with clients.
- Adept with pivoting between strategic, big‑picture thinking and needing to be tactical and executional.
- We expect all Project Managers to write copy, so copywriting skill is essential.
- Familiarity with WordPress, Keynote, Adobe Acrobat, and Microsoft Office.
- Ability to present work externally and internally to an exceptional standard.
- Superior organizational and prioritization abilities, with a strong capacity to work to deadlines.
- Possess a ‘get it done’ mentality and are excited to solve any sort of problem, no matter the complexity.
- You are a passionate, self‑motivated team player who leaves their ego at the door.
- An understanding of print specifications and artworking for production.
REQUIRED EXPERIENCE
- A minimum of 5 years working in an agency environment and overseeing project teams.
- Proven history working with hospitality and lifestyle brands.
- Experience working with cross‑functional creative teams.
- Experience working on web projects and with development teams.
COMPENSATION & BENEFITS
- £35k-£50k. The salary will reflect the candidate’s relevant experience for the role.
- Annual Performance and Salary Reviews.
- 35 days of annual leave.
- 5 Sick Days.
- £250 Quarterly Research stipend.
- £50 Monthly Education and Wellness stipend.
- Early Studio Closure on Fridays.
- Annual Team Days – last year we went to Copenhagen.
- A fun, creative, and collaborative work environment.
- Ambitious colleagues and client partners.
- Investment in Conferences, Training, and Books.
- Cycle to work scheme.
EQUAL OPPORTUNITIES
We are passionate about promoting diversity, inclusion, and equality, and are committed to working with clients who share our outlook. We offer equal opportunities to all candidates regardless of background, identity, sexuality, and disability. We strive to create inclusive cultures where diversity is seen as real value for the company. Our mission is for everyone to feel empowered to be their authentic selves at work.
Senior Project Manager employer: Crown Creative
Crown Creative is an exceptional employer that fosters a vibrant and collaborative work culture, where creativity thrives at the intersection of hospitality and design. With flexible working arrangements, generous annual leave, and a commitment to employee growth through training and conferences, we empower our team members to excel in their roles while enjoying a supportive environment. Located in the dynamic cities of London and Belfast, our studio offers unique opportunities to work with prestigious clients and engage in meaningful projects that make a real impact.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Project Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality and design sectors. Attend industry events, join relevant online groups, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to meet with potential employers, bring along a portfolio that highlights your best project management work. Make sure it showcases your ability to keep projects on track and your knack for client communication. Visuals can speak volumes!
✨Tip Number 3
Prepare for interviews by researching the company and its projects. Understand their design philosophy and recent works. This will help you tailor your responses and show that you’re genuinely interested in being part of their team. Plus, it’ll give you some great talking points!
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are proactive and take the time to engage with us directly. It shows you’re serious about joining our talented Project Management team and ready to dive into the exciting world of hospitality design.
We think you need these skills to ace Senior Project Manager
Some tips for your application 🫡
Tailor Your Resumé:Make sure your resumé speaks directly to the role of Senior Project Manager. Highlight your project management experience, especially in hospitality and design, and don’t forget to showcase your client management skills!
Craft a Compelling Cover Note:Your cover note is your chance to shine! Share why you’re passionate about hospitality and design, and mention specific problems you’re excited to tackle. Keep it concise but impactful!
Showcase Your Portfolio:Include a portfolio that demonstrates your project management prowess. Highlight projects where you’ve led teams, managed client relationships, or delivered on time and within budget. Visuals can speak volumes!
Apply Through Our Website:We love it when candidates apply through our website! It helps us keep everything organised and ensures your application gets the attention it deserves. So, don’t hesitate – hit that apply button!
How to prepare for a job interview at Crown Creative
✨Know Your Projects Inside Out
Before the interview, make sure you’re familiar with the types of projects the studio has worked on. Research their past clients and understand their design philosophy. This will help you speak confidently about how your experience aligns with their work.
✨Showcase Your Client Management Skills
Prepare examples that highlight your ability to manage client relationships effectively. Think of specific instances where you’ve navigated challenges or exceeded client expectations. This will demonstrate your capability as a trusted partner, which is crucial for this role.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly, especially when discussing project management strategies. Use concise language and avoid jargon unless it’s relevant. Remember, they’re looking for someone who can communicate effectively with both clients and internal teams.
✨Emphasise Team Collaboration
Since this role requires a collaborative mindset, be ready to discuss how you’ve worked within teams in the past. Share examples of how you’ve empowered others to make decisions and contributed to a positive team dynamic. This will show that you’re a team player who leaves their ego at the door.
