Job Description:About this opportunityPrimarily responsible for providing, developing and maintaining a secure, reliable and performant Server & Storage infrastructure which host the European IT systems used by the organisation to facilitate their business processes. This role is also responsible for the ongoing maintenance, operation and continuous improvement of the European Division’s Data Centres, Backups and Disaster Recovery solutions and processes as well as server and system performance monitoring.Main responsibilitiesTo ensure that investigation and response to server and performance related incidents are performed quickly, efficiently and diligently with a focus on continual service improvement.Develop efficient and thorough disaster recovery plans and perform regular testing.Ensure the division’s servers & data are backed up and meet all RTO and RPO objectives.Liaise with Business units and corporate functions to ensure that the server infrastructure addresses current and future business requirements.Lead the definition & delivery of a secure, reliable and performant server and data centre infrastructure strategy that meets the current and future needs of the organisation whilst effectively managing costs.Identify, determine feasibility and implement technologies and trends that could help improve Crown Europe’s server and data centre infrastructure and system performance monitoring solutions and standards.Co-ordinate the effective and efficient operational support of all third party and internally managed server infrastructure.Work with the IT teams in the other Crown divisions to ensure shared server platforms are managed appropriately, and to align strategic goals wherever possible.Meet governance and audit requirements and ensure compliance with all necessary server and performance monitoring related regulations, local legislations and licensing compliance.Ensure that all server and performance monitoring solutions comply with cyber security policies and frameworks so they remain secure and minimise the risk of cyber attacks.Document server and system performance monitoring solutions and standards and keep all related documentation up-to-date.Define and maintain all standards related to data centres, and perform regular checks/audits to ensure all rooms that host server infrastructure meet those standards.Perform regular system performance baselining and monitoring to ensure that the needs of the end users and IT systems are met and continuously improved.Develop skills and knowledge within the rest of the Data Centre and Performance team.Provide day to day management of the team members in the Data Centre and Performance team, ensuring they are happy, motivated and perform to their highest potential.Required education and qualificationsA bachelor’s degree in Information Technology subject (or similar)Certified in ITIL FoundationPRINCE2 qualificationRequired knowledge and experienceIS background with at least 5 years’ working with a Microsoft based IS InfrastructureDemonstrable leadership experienceDetailed knowledge of Server technologies, solutions, procedures & processesStrong understanding of performance monitoring technologiesCan demonstrate a history of developing & implementing new server platformsUnderstanding of IT within a manufacturing environmentCo-ordinated activities across multiple geographiesRequired skills and competenciesStrong internal and external stakeholder communication skillsPlanning and organisation skillsExcellent time managementTeamworkSummaryLocation: WantageType: Full time
Data Centre and Performance Team Leader employer: Crown Cork & Seal Company
Crown Europe is an exceptional employer, offering a dynamic work environment in Wantage where innovation and collaboration thrive. Employees benefit from a strong focus on professional development, with opportunities to enhance their skills in a cutting-edge IT infrastructure setting. The company fosters a culture of continuous improvement and teamwork, ensuring that every team member feels valued and motivated to achieve their best.
