At a Glance
- Tasks: Optimise marketing systems and processes while analysing performance to drive data-led strategies.
- Company: Join a dynamic marketing team within a leading organisation focused on innovation.
- Benefits: Competitive salary, generous pension, remote work options, and flexible hours.
- Other info: Exciting opportunity for career growth in a supportive environment.
- Why this job: Be part of a transformative brand strategy and enhance your digital marketing skills.
- Qualifications: Experience in managing marketing platforms and strong analytical skills required.
The predicted salary is between 48027 - 53310 £ per year.
Job Details
- Band: 4
- Salary: £48,027 - £53,310
- Location: Liverpool, Norwich, Newport, Birmingham
- Contract Type: Fixed Term - 12 Months
- Hours: Full Time, Compressed Hours
- Closing Date: 23rd August 2026
- Interview Date(s): 10th/11th September (subject to change)
Insight into GCA - Webinar
Would you like to be part of a high performing marketing team? Are you an analytical thinker who can manage our systems and reporting, ensuring we are set up to succeed?
Job Summary
Working closely with the Deputy Head of Marketing, you'll ensure we optimise our marketing platforms, systems and processes to improve marketing and communications efficiency, effectiveness and performance reporting. You'll play a crucial role in stakeholder relationship management, workflow optimisation and how we leverage digital technologies and AI to enhance our marketing capabilities. This is a fantastic opportunity to join a dynamic marketing team of 12 people that sits within the wider marketing and communications team of 24 people at GCA. You will support our marketing strategy and activation by ensuring all activity is data and insight led and audience focused. This is an exciting time to join the team as we roll-out a new brand strategy, grow our digital expertise and build on our multi-disciplinary ways of working across the team.
Key Accountabilities
- Produce and analyse performance evaluation reports, providing actionable insights that improve effectiveness and inform data-led marketing strategies
- Lead discussions across marketing and communications to ensure standards for insight and evaluation are being met against functional standards
- Training of team members on processes, systems, and insight and evaluation
- Maintain and optimise our systems and tools, ensuring they integrate effectively across our marketing channels
- Manage workflows and standard operating procedures, from briefing through to evaluation, identifying opportunities to improve efficiency
- Leverage the latest digital marketing tools and technologies, including marketing automation and Artificial Intelligence (AI) to enhance our capabilities
- Maintain robust data management processes, ensuring data protection compliance while maximising audience insights and segmentation
- Build and manage relationships with internal and external stakeholders, including supplier agencies
- Apply the principles, policies and practices of Government Communications Service to a high professional standard
Essential Criteria
- Demonstrable experience of managing and integrating marketing platforms, systems and processes to meet business objectives
- Excellent analytical skills, with experience using data management and reporting tools to evaluate campaign performance, interpret data and provide actionable, robust insights
- Proven ability to design, implement and optimise efficient marketing processes and workflows
- Able to develop strong, productive relationships at all levels inside and outside of the organisation to achieve business objectives
- Strong written and verbal communication skills with the ability to convey information clearly and adapt style to suit different audiences and stakeholders
Success Profiles (to be assessed at interview)
- Seeing the bigger picture
- Changing and improving
- Communicating and influencing
- Technical Data and insight – Lead
Valuing our people:
- Competitive salary
- Generous pension scheme
- A discretionary non-contractual performance related bonus
- Working remotely in addition to working in advertised office location
- Flexi time scheme (available for B1-B6)
- Minimum 25 days annual leave to a maximum service related 30 days excluding bank holidays
Unlimited Impact
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D
Marketing Operations Manager employer: Crown Commercial Service
As a Delivery Manager with us, you'll thrive in a dynamic and inclusive work culture that prioritises employee growth and development. With competitive salaries, a generous pension scheme, and the flexibility to work remotely, we ensure our team members are well-supported while delivering impactful digital products and services. Join us in locations like Liverpool, Norwich, Newport, and Birmingham, where collaboration and innovation drive our success, making it an excellent place for meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Marketing Operations Manager
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Crown Commercial Service and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Crown Commercial Service are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Crown Commercial Service on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Crown Commercial Service. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Marketing Operations Manager
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Crown Commercial Service. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Crown Commercial Service:Show us that you’ve done your homework! In your application, briefly mention what you admire about Crown Commercial Service’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Crown Commercial Service
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Crown Commercial Service will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Crown Commercial Service, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
