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- Tasks: Analyse data to create impactful reports and insights for various teams.
- Company: Dynamic company focused on customer experience and data-driven decisions.
- Benefits: Competitive salary, generous pension, remote work options, and flexible hours.
- Why this job: Join a team where your analytical skills can drive real change and growth.
- Qualifications: Strong research, data analysis, and communication skills required.
- Other info: Opportunity to mentor junior team members and develop your career.
The predicted salary is between 30000 - 42000 £ per year.
Location: Liverpool/Norwich/Newport/Birmingham
Reporting & Insights: Deliver high-quality, actionable reports and briefings derived from quantitative and qualitative data analysis for Category, Customer Experience Teams, senior management, and external customers.
Quality Assurance: Support team management activities to ensure all customer intelligence outputs maintain a consistently high level of quality.
- Demonstrable experience of strong research skills.
- An effective organiser, able to work to tight timescales and to prioritise workloads.
- Strong analytical skills and the ability to manipulate data and present information professionally in a variety of formats.
- A solid understanding of company accounts, including some experience of financial analysis.
- Strong oral and written communication skills with the ability to communicate at a variety of levels, including presentation skills.
- Strong IT skills in a Google and Microsoft Windows environment.
- Supports the development of junior team members.
- Research skills.
- Data Analysis (assessed via test and also questions during the interview).
- Excel Skills (assessed via test during the interview).
Benefits:
- Competitive salary.
- Generous pension scheme.
- A discretionary non-contractual performance related bonus.
- Working remotely in addition to working in advertised office location.
- Flexi time scheme (available for B1-B6).
- Minimum 25 days annual leave to a maximum service related 30 days excluding.
Customer Intelligence Analyst in Liverpool employer: Crown Commercial Service
Contact Detail:
Crown Commercial Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Intelligence Analyst in Liverpool
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and industry trends. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your data analysis skills before the interview. Brush up on Excel and any other tools mentioned in the job description. We want you to feel confident when discussing your analytical abilities!
✨Tip Number 3
Prepare some insightful questions to ask during the interview. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you. Remember, it’s a two-way street!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Customer Intelligence Analyst in Liverpool
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in data analysis and reporting. We want to see how your skills align with the role of a Customer Intelligence Analyst, so don’t hold back on showcasing your relevant achievements!
Show Off Your Research Skills: Since strong research skills are a must-have for this role, include specific examples of how you've successfully conducted research in the past. We love seeing how you’ve turned data into actionable insights, so make it clear!
Keep It Professional Yet Engaging: While we appreciate professionalism, don’t be afraid to let your personality shine through in your written application. Use clear and concise language, and remember to communicate your passion for data and customer experience!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Crown Commercial Service
✨Know Your Data
As a Customer Intelligence Analyst, you'll be dealing with a lot of data. Brush up on your quantitative and qualitative analysis skills before the interview. Be prepared to discuss how you've used data to drive decisions in past roles.
✨Showcase Your Reports
Bring examples of high-quality reports or briefings you've created. This will demonstrate your ability to present information professionally. Make sure to highlight how these reports impacted decision-making for your previous teams.
✨Master Excel and IT Skills
Since Excel skills will be assessed during the interview, practice using advanced functions and data manipulation techniques. Familiarise yourself with Google and Microsoft tools, as they are essential for this role.
✨Communicate Effectively
Strong communication skills are key for this position. Prepare to articulate your thoughts clearly and confidently. Practice presenting your ideas, as you may need to communicate complex data insights to various stakeholders.
