At a Glance
- Tasks: Lead operational excellence and transformation for a £60 billion annual spend.
- Company: Join a dynamic team within the Government Commercial Function.
- Benefits: Competitive salary, generous pension, remote work, and flexi-time options.
- Other info: Great opportunities for career growth and development.
- Why this job: Make a real impact on government operations and drive change.
- Qualifications: Experience in operational practices and financial planning required.
The predicted salary is between 59877 - 66869 £ per year.
As a trusted Business Operations Professional within the Government Commercial Function, you will lead operational excellence and transformation across more than 400 commercial and procurement professionals. Reporting to the Head of Commercial Operations, you will support major change programmes to manage £60 billion in annual spend by FY27/28, utilising deep expertise in strategy, finance, capacity and compliance. You will drive continuous improvement and best practices across the entire commercial lifecycle, ensuring the agency adapts swiftly to changing priorities.
Key Accountabilities
- Support the development and maintenance of strong operational practices across GCA Commercial and the wider business, ensuring end‑to‑end process efficiency.
- Support the Medium Term Financial Planning process.
- Lead and/or support the delivery of business as usual activity within commercial operations focus areas, including:
- Capacity planning and resource
- Financial forecasting and planning
- Internal audit, data and digital development, market strategy compliance, business planning, operating model and blue‑print process
- Drive process improvement and projects.
- Deliver key continuous improvement and change projects, providing visible leadership across portfolio areas and developing strategies for success.
- Build and maintain strong working relationships across GCA and with internal stakeholders.
- Develop and own stakeholder relationships, building detailed knowledge of needs to deliver value through operational excellence.
- Support the Operational Delivery leadership team to manage change within the Commercial Directorate and across other directorates where appropriate.
- Lead delivery of key strategic GCA and Civil Service priorities, including Government Commercial Function alignment, commercial capability advancement and UK economic growth.
- Form, manage, maintain and lead working groups and cross‑functional teams to deliver on project areas under your control.
Essential Criteria
- Experience of developing and maintaining strong operational practices across a business, ensuring end‑to‑end process efficiency.
- Evidence of supporting annual financial planning processes and financial modelling.
- Experience of working flexibly to lead and/or support the delivery of business as usual activity within an operational delivery focused area.
- Demonstrable ability to deliver key continuous improvement and change projects, utilising operational delivery expertise to make informed decisions.
- Expert capability in building and maintaining strong working relationships with stakeholders.
Success Profiles
- Behaviours
- Leadership
- Changing & Improving
- Communicating & Influencing
- Developing self and others
- Delivering at pace
- Technical
- Driving continuous improvement programmes (assessed via 10‑minute presentation)
- Data analytics and reporting
Benefits
- Competitive salary
- Generous pension scheme
- Discretionary non‑contractual performance‑related bonus
- Work remotely in addition to working in the advertised office location
- Flexi‑time scheme (available for B1‑B6)
- Minimum 25 days annual leave to a maximum of 30 days service‑related, excluding bank holidays
Equal Opportunity Statement
The Civil Service is an equal opportunity employer and welcomes applications from all qualified candidates, regardless of age, gender, race, ethnicity, disability or any other protected characteristic.
Commercial Operations Lead in Liverpool employer: Crown Commercial Service
As a leading employer within the Government Commercial Function, we offer a dynamic work environment that fosters operational excellence and transformation. Our commitment to employee growth is reflected in our generous benefits package, including a competitive salary, flexible working options, and a robust pension scheme, all while promoting a culture of inclusivity and continuous improvement. Join us in Liverpool, Norwich, Newport, or Birmingham, where you can make a meaningful impact on major change programmes and contribute to the UK's economic growth.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Operations Lead in Liverpool
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Crown Commercial Service, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Crown Commercial Service and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Commercial Operations Lead in Liverpool
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Crown Commercial Service and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Crown Commercial Service
✨Get to Know Public Sector Values
Before your interview with Crown Commercial Service, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Crown Commercial Service.
