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For Companies At a Glance
- Tasks: Lead digital projects and drive transformation in a dynamic public sector environment.
- Company: Join the largest public procurement organisation in the UK, making a real difference.
- Benefits: Competitive salary, generous pension, remote work options, and 25+ days annual leave.
- Why this job: Be at the forefront of digital innovation and impact public sector procurement.
- Qualifications: Proven experience in digital project management and stakeholder engagement.
- Other info: Flexible working model with excellent career development opportunities.
The predicted salary is between 72771 - 80776 £ per year.
Job Title: Head of Digital Delivery Management and Business Analysis
Band: 6
Salary: £72,771 – £80,776
Location: Liverpool/Newport/Norwich/Birmingham
Terms: Permanent
Hours: Full Time/ Compressed Hours
Closing Date: 06/10/25
CCS: What We Do
We are the largest public procurement organisation in the UK. We help thousands of public and third sector buyers in the UK with over £20 billion being spent through our agreements each year.
There has never been a better time to join CCS, as we aim to make public sector procurement as simple as possible through the digitisation of our workflows, we embrace the latest technology and invest in our people offering excellent career development opportunities.
If you can see yourself contributing to this journey, supporting the public and joining our diverse team of over 800 colleagues, the next chapter of your career may be with our #CCSFamily.
Job Summary
The Head of Digital Delivery Management and Business Analysis will oversee the planning, coordination, and delivery of critical digital projects and program delivery, ensuring alignment with organisational objectives. This role demands strong leadership, analytical expertise, and an ability to manage complex change initiatives across the organisation.
Directorate Overview
The Digital & Data Services (DDS) directorate is at the heart of CCS\’s digital transformation journey, responsible for delivering modern, efficient, and user-centred digital services that support over £30bn of public sector procurement annually. We\’re building a world-class digital capability that will revolutionise how the public sector buys common goods and services.
Team Summary
You will be joining the team responsible for ensuring digital projects, products and services have the right level of capability and capacity to deliver effectively and efficiently.
Key Accountabilities
- Lead and develop the Digital Delivery Management and Business Analysis functions, fostering a culture of excellence and continuous improvement.
- Build and Lead the community of practice and build capability and excellence in delivery management and business analysis.
- Develop and execute strategies for end-to-end delivery of IT projects and programmes, ensuring they are completed on time, within scope, and within budget.
- Act as a key stakeholder liaison, coordinating with senior management to align digital projects with organisational goals.
- Develop and maintain the digital delivery management frameworks, methodologies, and standards including agile and lean practices.
- Monitor and report on delivery progress, risks, and issues, ensuring effective mitigation and resolution.
- Promote best practices in business analysis, including requirement gathering, process optimisation, and stakeholder engagement.
- Contribute to business case development and drive the realisation of benefits and value from digital change initiatives.
- Manage resource planning, capacity, and utilisation across multiple digital projects to promote effective cross functional delivery
- Experiment with new and innovative ways of working to enhance delivery across the enterprise and generate successful outcomes.
Essential Criteria
- Strong track record in digital and non-digital stakeholder management/engagement with the ability to resolve conflicts and issues
- Experience in driving digital transformation and IT solution delivery.
- Extensive experience leading IT delivery management teams, with a strong background in managing complex IT projects and programmes.
- Deep understanding of IT project methodologies, including Agile, Prince2, or similar frameworks.
- A relevant certification such as Prince2, PMP, Scrum, Agile, Business Analysis
Success Profiles
You will be assessed against the following Behaviours:
- Leadership
- Communicating & Influencing
- Delivering at Pace
- Making Effective Decisions
You will be assessed against the following Technical Skills
- Business Analysis
- Agile and Lean practices
What we will offer you
- Competitive salary
- Generous pension scheme
- A discretionary non-contractual performance related bonus
- Working remotely in addition to working in advertised office location
- Flexi time scheme (available for B1-B6)
- Minimum 25 days annual leave to a maximum service related 30 days excluding bank holidays
We are committed to equal opportunities and welcome applications from all sections of the community. We are a flexible business and our smarter working model allows our colleagues to benefit from a mix of home and office working.
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Head of Digital employer: Crown Commercial Service
Contact Detail:
Crown Commercial Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Digital
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities you might not find on job boards.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Show them you’re genuinely interested in their mission and how you can contribute to their digital transformation journey.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the role of Head of Digital. Highlight your experience in managing complex IT projects and driving digital change.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the #CCSFamily.
We think you need these skills to ace Head of Digital
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in digital delivery management and business analysis. We want to see how your skills align with our goals at CCS!
Showcase Your Leadership Skills: As a Head of Digital, strong leadership is key. Use your application to demonstrate your past experiences leading teams and managing complex projects. We love seeing examples of how you've driven change!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity and directness, so make sure your points are easy to understand and relevant to the role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with the #CCSFamily!
How to prepare for a job interview at Crown Commercial Service
✨Know Your Digital Stuff
Make sure you brush up on the latest trends in digital transformation and IT project delivery. Familiarise yourself with Agile, Lean practices, and any relevant methodologies like Prince2 or PMP. Being able to discuss these confidently will show that you're not just a leader but also a knowledgeable expert in the field.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams through complex projects. Think about times when you resolved conflicts or drove change initiatives. This role is all about leadership, so demonstrating your ability to inspire and manage a team will be key.
✨Engage with Stakeholders
Since stakeholder management is crucial for this position, come ready to discuss your experience in engaging with various stakeholders. Share specific instances where you aligned project goals with organisational objectives and how you navigated challenges in communication.
✨Be Ready to Discuss Metrics
Understand how to measure the success of digital projects. Be prepared to talk about how you've monitored progress, managed risks, and ensured projects were delivered on time and within budget. Highlighting your analytical skills will demonstrate your capability in driving successful outcomes.