Deputy Director - Digital Product Management

Available office locations: London, Liverpool, Birmingham, Norwich or Newport.

Are you passionate about leading digital transformation and shaping the future of public sector technology? The Crown Commercial Service is seeking a dynamic and visionary leader to oversee our digital product management and service design function. In this critical role, you will drive innovation, execute strategic goals, and transform our technology landscape to support essential public services.

CCS is a forward-thinking organisation dedicated to delivering exceptional digital solutions across the public sector. Currently undergoing a major transformation, we are introducing the new role of Deputy Director – Digital Product Management, offering an unparalleled opportunity to lead change on a scale that is both challenging and deeply impactful.

Our mission is to provide cutting-edge digital services that streamline procurement processes, deliver value for money, and enhance public sector efficiency. We are looking for a strategic digital leader who can reimagine the digital product landscape and develop user-centric solutions that make a tangible difference. Your leadership will ensure CCS remains at the forefront of digital transformation, cultivating a culture of collaboration, innovation, and user-centred-design.

We are looking for someone to achieve the following:

• Leading the development and implementation of digital products for public sector procurement
• Managing complex digital product portfolios with a focus on user experience and strategic alignment
• Collaborating with stakeholders across the organisation to identify opportunities for digital innovation and improvement
• Developing and maintain product roadmaps, prioritising features and enhancements based on user feedback and business value
• Leading and mentoring a team of product managers, fostering a culture of innovation, collaboration, and continuous improvement
• Establishing and maintaining key performance indicators to measure the success and impact of digital products
• Staying up-to-date with emerging technologies and industry trends, identifying opportunities for their application within the organisation
• Ensuring compliance with government digital standards and procurement regulations
• Contributing to the development and implementation of the digital strategy
• Fostering strong relationships with external partners and vendors to drive innovation and deliver high-quality digital solutions

This is more than a leadership position—it’s a chance to contribute meaningfully to the modernisation of public services, shaping tools and platforms that benefit citizens across the UK. If you’re ready to make a lasting impact and lead the way in digital transformation, this role is for you.

Inclusion is embedded throughout the organisation, in our thought processes, in our strategy, in our business processes and in our governance. Inclusion requires action, to ensure people are included who might otherwise be excluded or marginalised, and ensuring a culture that fosters a true sense of belonging. Being an inclusive employer means that all colleagues, at every level of the organisation, have to make a choice to be inclusive, and this will be our norm.

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging.

If you are interested in this vacancy, please follow the “Easy Apply” process which will register your interest and add you to the distribution list for our dedicated microsite. For any further information, please reach out to Lauren French or Lawrence Harris on 020 8253 1806, or via email at