Communications Manager

Salary: £48,027 - £53,310

Location: Liverpool, Norwich, Newport, Birmingham and Glasgow

Hours: Full time, Compressed, Part time

Closing Date: 29/03/2026 (subject to change)

Band: 4

Contract Type: Fixed term for 12 months

Interview Date(s): W/C 20/04/2026 (subject to change)

Overview: Crown Commercial Service (CCS) will become Government Commercial Agency (GCA) on 1 April 2026. Please visit our website for further details.

We are seeking an experienced Communications Manager to lead communications activity for the commercial function, as part of the newly forming Government Commercial Agency.

Job Purpose and Summary: The successful candidate will build on the great work the team is already delivering to draw together multiple networks across the UK, delivering engaging events and an inclusive communication and engagement strategy to support the overall function strategy.

Working as part of a wider marketing and communications team function in the newly formed Government Commercial Agency (GCA), you will help strengthen how we communicate and engage with staff and stakeholders to illustrate our vision of creating value for the nation.

Key Accountabilities:

• Build and maintain strong working relationships with key stakeholders across the organisation, ensuring communications are coordinated, aligned and impactful.
• Produce high-quality written content that can be used across multiple channels, including articles, news stories, briefings, speeches and digital content, such as social media for a range of audiences.
• Support the delivery of virtual and in-person events throughout the year including regional conferences, the annual GCF Conference and Awards and All Staff Calls.
• Manage social and digital communication channels to include producing digital and social media strategies and managing the GCF LinkedIn account.
• Oversee GOV.UK publications and content to ensure they are relevant, well organised and up to date.
• Contribute to communications planning and help ensure activity is evaluated and learning is applied to future work.
• Provide expert advice and guidance to colleagues across the organisation on communications matters.
• Lead on the GCF Communications Knowledge Platform Transformation Programme and Digital Strategy.
• Support continuous improvement of the GCF networking platform to ensure content is relevant, up to date and engaging, looking for opportunities to develop and enhance the user experience for our stakeholders.
• Develop communication plans based on audience insight, using effective communication channels to engage audiences and maximise reach across our key GCF Staff Networks, identifying opportunities to increase membership and engagement.

Essential Criteria:

• Experience working in both internal and external communications roles.
• A track record of delivering communications activity that supports strategic objectives.
• Excellent copywriting and content creation skills, with the ability to write clearly and engagingly for different audiences and channels.
• Strong stakeholder management skills, with experience building relationships at all levels using a collaborative approach and commitment to working effectively across teams.
• Good organisational skills and the ability to manage multiple priorities and deadlines, with experience using digital channels to reach and engage audiences.

Behaviours:

• Seeing the Bigger Picture
• Communicating and Influencing
• Working Together
• Delivering and Pace

Benefits:

• Competitive salary
• Generous pension scheme
• A discretionary non-contractual performance related bonus
• Working remotely in addition to working in advertised office location
• Flexi time scheme (available for B1-B6)
• Minimum 25 days annual leave to a maximum service related 30 days excluding bank holidays

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.

We want to make our recruitment process accessible to everyone, so if there is any way that we can support you, please contact recruitment@crowncommercial.gov.uk.

Selection Process: A reserve list may be held for up to 12 months, which the Civil Service may use to fill future suitably similar vacancies across government for candidates who are considered appointable following interview.

If you are placed on a reserve list and want to be removed please contact recruitment@crowncommercial.gov.uk.

Please note that as part of this recruitment process, if you are unsuccessful at the interview stage but are close to the benchmark score you may be considered for and offered a role at a lower pay band within the same job family.

Internal candidates should apply using their Workday account.