At a Glance
- Tasks: Welcome guests and ensure a smooth check-in experience in a vibrant pub environment.
- Company: Join the Crown, a lively pub in Chertsey with a friendly team and a lovable pub dog.
- Benefits: Enjoy free meals, weekly pay, 28 days holiday, and discounts at all Young's pubs.
- Other info: Career pathways and training opportunities to help you grow at your own pace.
- Why this job: Be part of creating memorable experiences while having fun and earning at the same time.
- Qualifications: Passion for customer service, excellent communication skills, and a team player attitude.
Set in the heart of Chertsey, offering 49 bedrooms as well as areas to celebrate your special occasions, the Crown has something to offer everyone, for every occasion. Working with a Premium range of food and drinks, you will be given excellent training to join a friendly team and be part of what makes the memories for our guests for years to come. You will also get to meet Crash the pub dog who loves to make new friends (in return for treats of course). We can offer you a career pathway to take you as far as you want to go, and in your own timescale to suit your aspirations and work around your personal commitments. You will also get to enjoy staff discounts throughout all Young's pubs for you and your friends to make the most of your downtime so you are relaxed and raring to go to enjoy your job.
What We Offer Our evening receptionists:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young’s pubs and hotels
- Share Save Scheme
- Company Pension Scheme
What we look for in a Receptionist:
As the successful Receptionist you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality and desire to work as part of a team. You will have experience working in a similar environment, be an active team player with excellent communication skills and have very high standards and an impeccable eye for detail. You will have a pro-active approach to driving sales and delivering growth through engagement with our customers and team and demonstrate great planning and organisational skills to maintain effective controls and ensure the financial credit and administration procedures are applied at all times. As an evening receptionist you will be primarily responsible for delivering a smooth, efficient and friendly check-in for all of our guests.
Receptionist in Chertsey employer: Crown, Chertsey
At the Crown in Chertsey, we pride ourselves on being an exceptional employer that values our team members and their growth. With a supportive work culture, comprehensive training, and a clear career pathway, we empower our staff to reach their aspirations while enjoying generous benefits like free meals, holiday entitlement, and discounts across all Young's pubs. Join us for a rewarding experience where you can create memorable moments for our guests and enjoy a vibrant workplace alongside our beloved pub dog, Crash.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Chertsey
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the Crown and its values. This will help you connect with the team and show that you're genuinely interested in being part of their friendly atmosphere.
✨Tip Number 2
Practice your customer service skills! As a receptionist, you'll be the face of the pub. Think about how you can demonstrate your passion for exceptional service during your interview. Maybe even share a story about a time you went above and beyond for a customer!
✨Tip Number 3
Be ready to showcase your teamwork! The job description mentions being an active team player, so come prepared with examples of how you've worked well with others in the past. It’ll show that you’re not just about individual success but also about lifting the whole team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Young's family right from the start. Let’s get you that job!
We think you need these skills to ace Receptionist in Chertsey
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and outgoing nature. Remember, we’re all about creating memorable experiences for our guests!
Tailor Your Application:Make sure to tailor your application to the role of Receptionist. Highlight any relevant experience you have in customer service or hospitality, and mention how your skills align with what we’re looking for. It’ll make a big difference!
Keep It Clear and Concise:We appreciate a well-structured application. Keep your writing clear and to the point, while still showcasing your skills and experiences. A tidy application reflects your attention to detail, which is super important for this role!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at the Crown!
How to prepare for a job interview at Crown, Chertsey
✨Know the Venue
Before your interview, take some time to research the Crown and its offerings. Familiarise yourself with their menu, special events, and the overall vibe of the place. This will not only show your genuine interest but also help you answer questions about how you can contribute to their team.
✨Showcase Your Customer Service Skills
As a receptionist, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight your friendly personality and how you handle challenging situations with grace and professionalism.
✨Demonstrate Team Spirit
The job requires being part of a team, so be ready to discuss how you work well with others. Share stories that illustrate your ability to collaborate, support colleagues, and contribute to a positive work environment. Remember, they want someone who fits in with their friendly team!
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities, career pathways, or even about Crash the pub dog. This shows your enthusiasm for the role and helps you gauge if the workplace is the right fit for you.
