At a Glance
- Tasks: Ensure guest safety, check in late arrivals, and maintain room standards.
- Company: The Crown, a welcoming pub and hotel in Chertsey.
- Benefits: Free meals, weekly pay, 28 days holiday, and discounts at Young's pubs.
- Other info: Temporary role with opportunities for career progression.
- Why this job: Join a friendly team and create memorable experiences for guests.
- Qualifications: Passion for customer service, excellent communication skills, and attention to detail.
Set in the heart of Chertsey, offering 49 bedrooms as well as spaces to celebrate occasions. The Crown provides training to join a friendly team and to help create memorable experiences for guests. You may encounter staff and guests in a welcoming environment and have opportunities to progress your career at a pace that suits your aspirations and personal commitments. Staff discounts are available across Young's pubs for you and your friends.
What We Offer Our Night Time Receptionists:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Night Time Receptionist:
As the successful Night Time Receptionist you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality, be self-motivated and willing to work alone at times. You will have experience working in a similar environment, have excellent communication skills and an impeccable eye for detail.
Role responsibilities and requirements:
Night time receptionists play an important role in ensuring the safety of guests and the security of the pub and hotel throughout the night. You will be responsible for dealing with guest requests, greeting and checking in late arrivals and maintaining room standards. You will also set up for breakfast service and carry out health and safety checks and audits as necessary. This is a temporary role from the 29th July to the 19th September.
Night time receptionist in Chertsey employer: Crown, Chertsey
At Young's, we pride ourselves on being an exceptional employer, offering our General Managers the autonomy to shape their pub experience while fostering strong community ties in Chertsey. With a focus on personal growth, we provide extensive training and development opportunities, alongside a competitive benefits package that includes a substantial annual bonus, private health insurance, and generous discounts across our venues. Join us in creating a vibrant atmosphere where your entrepreneurial spirit can thrive and make a real impact.
StudySmarter Expert Advice🤫
We think this is how you could land Night time receptionist in Chertsey
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at Crown, Chertsey
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at Crown, Chertsey. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
