At a Glance
- Tasks: Ensure guest safety, manage late check-ins, and prepare for breakfast service.
- Company: Join a vibrant team at the Crown in Chertsey, known for its friendly atmosphere.
- Benefits: Enjoy free meals, weekly pay, 28 days holiday, and generous discounts at Young's pubs.
- Other info: Career pathways and training opportunities available to help you grow.
- Why this job: Get paid to create memorable experiences while working in a fun environment with pub dogs!
- Qualifications: Passion for customer service, excellent communication skills, and attention to detail.
The predicted salary is between 20000 - 25000 £ per year.
Set in the heart of Chertsey, offering 49 bedrooms as well as areas to celebrate your special occasions, the Crown has something to offer everyone, for every occasion. Working with a Premium range of food and drinks, you'll be given excellent training to join a friendly team and be part of what makes the memories for our guests for years to come. You'll also get to meet Molly the pub dog who loves to make new friends (in return for treats of course).
We can offer you a career pathway to take you as far as YOU want to go, and in your own timescale to suit your aspirations and work around your personal commitments. You'll also get to enjoy staff discounts throughout all Young's pubs for you and your friends to make the most of your downtime so you are relaxed and raring to go to enjoy your job.
At the end of the day - You go to the pub to enjoy yourself, you may as well get paid at the same time.
What We Offer Our Night Porters:- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
As the successful Night Porter you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality, be self-motivated and willing to work alone at times. You will have experience working in a similar environment, have excellent communication skills and an impeccable eye for detail. Our Night Porters play an important role in ensuring the safety of our guests and the security of our pub and hotel throughout the night. You will be responsible for dealing with any guest requests, greeting and checking in late arrivals and maintaining room standards. As Night Porter you will also set up for breakfast service and carry out any health and safety checks and audits as necessary.
Night Porter in Chertsey employer: Crown, Chertsey
At the Crown in Chertsey, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every team member is valued. With comprehensive training, career pathways tailored to your aspirations, and generous staff discounts across all Young's pubs, we ensure that our Night Porters not only enjoy their roles but also thrive in their careers while creating memorable experiences for our guests. Plus, who wouldn't love working alongside Molly, our friendly pub dog, making every shift enjoyable?
StudySmarter Expert Advice🤫
We think this is how you could land Night Porter in Chertsey
✨Tip Number 1
Get to know the venue! Before your interview, pop by the Crown and soak up the atmosphere. Familiarising yourself with the place will help you feel more confident and show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a Night Porter and how you'd handle them. This will help you shine during the interview and demonstrate your passion for delivering exceptional service.
✨Tip Number 3
Network with current staff! If you can, chat with someone who works at the Crown or other Young's pubs. They can give you insider tips on what the team values and what it’s really like to work there.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates about working with us at Young's.
We think you need these skills to ace Night Porter in Chertsey
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and outgoing nature. Remember, we’re all about creating memorable experiences for our guests!
Tailor Your Application:Make sure to tailor your application to the Night Porter role. Highlight any relevant experience you have in hospitality or customer service, and mention how your skills align with what we’re looking for. This shows us that you’ve done your homework and are genuinely interested.
Be Clear and Concise:Keep your application clear and to the point. We appreciate a well-structured application that’s easy to read. Use bullet points if necessary, and make sure to proofread for any typos or errors – we love attention to detail!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re tech-savvy and ready to join our team at the Crown!
How to prepare for a job interview at Crown, Chertsey
✨Know the Role Inside Out
Before your interview, make sure you understand what a Night Porter does. Familiarise yourself with the responsibilities mentioned in the job description, like guest check-ins and maintaining room standards. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Off Your Customer Service Skills
Since exceptional customer service is key for this role, think of specific examples from your past experiences where you went above and beyond for a guest. Be ready to share these stories during the interview to demonstrate your passion for delivering great service.
✨Be Prepared for Situational Questions
Expect questions about how you'd handle various situations, like dealing with late arrivals or ensuring guest safety. Practise your responses to these scenarios so you can showcase your problem-solving skills and ability to work independently.
✨Bring Your Personality to the Table
The job requires a friendly and outgoing personality, so let that shine through in your interview. Smile, be approachable, and don’t hesitate to mention your love for dogs—after all, Molly the pub dog is part of the team too!
