At a Glance
- Tasks: Lead a vibrant community pub, manage a team, and create memorable experiences for guests.
- Company: Join Young's, a premium pub group known for its unique and individual venues.
- Benefits: Enjoy a competitive salary, huge bonus potential, private health insurance, and discounts.
- Other info: Embrace creativity and autonomy while developing your career in hospitality.
- Why this job: Be the face of a stylish pub and make a real impact in your community.
- Qualifications: Experience in running a premium pub with rooms and a passion for customer service.
The predicted salary is between 60000 - 60000 £ per year.
We're on the lookout for a General Manager for the Crown in Chertsey. This is a proper premium high street community pub, which has recently been refurbished to a high standard. As well as cosy bar and dining areas, the pub also comes equipped with a generously sized event space upstairs, a sun trap of a courtyard garden, and 49 bedrooms for overnight guests.
We're looking for a General Manager (or Management Couple) that has experience running a premium community high street pub with rooms, and who is willing to be the face of the business and build fantastic relationships with our regulars. The ideal candidate(s) must have experience running a similar style of business and experience of running a pub with rooms.
In terms of senior team, the pub currently has a hotel team who look after check ins and check outs, head chef, assistant managers and someone looking after events. This is a multifaceted business, but at its heart it requires an exceptional operator who wants to become part of the local community.
Running a Pub for Young's: We believe pubs should be differentiated and individual and so we are looking for entrepreneurial General Managers to put their own stamp on our businesses. We're all about freedom within a framework - you decide what goes on the food menu - and that doesn't mean picking from a bank of recipes! You tailor your offer to your guests and grow the business in line with your business vision! You decide what events and sales driving to do, what the team uniform is, and look after all your own recruitment and marketing.
If you are a people-focused Pub General Manager with fresh food experience, then we want to hear from you.
What We Offer Our General Managers:
- Huge annual bonus potential - up to 100% of your salary!
- Private Health Insurance
- Enhanced Company Pension Scheme
- Life Assurance Scheme
- 20% discount in all Young's pubs and 30% discount on overnight stays in our Pubs with Rooms
- Access to our Share Save Scheme
- Access to our Career Pathway and Training and Development Courses
What we look for in a General Manager: We are looking for a creative & entrepreneurial General Manager to join and lead our team in our stylish, food focused pub. As the successful General Manager, you will embrace the autonomy given to run your business and offer unique ideas to drive your team to success. You will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will recruit & develop your team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Thanks for your interest in working with Youngs. If you’d like to be part of our team, then apply now!
General Manager - Live In in Chertsey employer: Crown, Chertsey
At Young's, we pride ourselves on being an exceptional employer, offering our General Managers the autonomy to shape their own business while being part of a vibrant community in Chertsey. With a focus on personal development, generous bonuses, and a supportive work culture, we empower our team to deliver outstanding customer experiences and foster strong relationships with our guests. Join us for a rewarding career where your creativity and leadership can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - Live In in Chertsey
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Crown, Chertsey. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Crown, Chertsey
Don't be shy about reaching out to Crown, Chertsey directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager - Live In in Chertsey
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Crown, Chertsey and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Crown, Chertsey
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
