At a Glance
- Tasks: Welcome guests, take orders, and ensure a memorable experience.
- Company: Join a Times Top 100 Company with a fun, supportive team.
- Benefits: Competitive pay, career growth, discounts, and complimentary meals.
- Other info: Enjoy team trips, socials, and a birthday day off!
- Why this job: Be part of a lively atmosphere and make guests feel special.
- Qualifications: Passionate about hospitality and thrive in fast-paced environments.
The predicted salary is between 12 - 15 ÂŁ per hour.
We’re on the hunt for an Experienced Front of House Team Member to join our lively crew. Can you own the floor, wow our guests, and deliver service that sparkles? If hospitality is your jam, you communicate with flair, and you thrive in a fast-paced environment, we want to hear from you!
You Are:
- Passionate about delivering outstanding, guest-first service
- A quick learner who takes initiative and brings big personality (we’re proud to be part of the community, authentic, and celebrate individuality)
- Thriving in a high-energy venue with a fun-loving, supportive team
- Keen to grow and develop within a fantastic, award-winning company
- Ready to level up and build your career in a rapidly expanding, versatile business
What You’ll Do:
- Welcome guests with warmth, take orders with a smile, and ensure a smooth, memorable guest journey
- Anticipate needs, deliver polished service, and leave guests feeling special
- Stay cool and positive in a busy, high-energy environment
- Collaborate with the team to reflect our brand in every interaction
- Embrace learning and take on new responsibilities as you progress
What's in it for me:
- Competitive rate per hour + tronc - Cha-ching!!
- Work for a Times Top 100 Companies to Work For
- Clear pathways for training and career advancement—your growth matters!
- Discounts across all our pubs, bars, and restaurants—treat yourself!
- Work with the freshest seasonal produce—bring those flavours to life!
- Company and team trips, regular socials and incentives—let’s explore!
- Experience a lively, family-oriented atmosphere—where fun meets food!
- Complimentary meals during your shift—because who doesn’t love a good bite?
- Employee Assistance Programme (EAP) for your wellbeing—your happiness counts!
- Fantastic referral scheme with rewards of up to £1000—bring your friends!
- Access to your wages anytime through Stream—because life happens!
- Celebrate your birthday with a day off on us—party time!
- Cycle to work scheme for a greener commute—let’s pedal towards a better planet!
If you’re ready to bring energy, warmth, and a can-do attitude to our floor, apply now. Tell us what you’d bring to our team and why you’re excited about growing with a fast-moving, award-winning company.
Team Member employer: Crown and Castle
Contact Detail:
Crown and Castle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Get to know the venue before your interview! Pop in for a drink or a bite, soak up the atmosphere, and chat with the staff. This shows you’re genuinely interested and gives you some great talking points when you apply through our website.
✨Tip Number 2
Practice your communication skills! Since we’re all about delivering that sparkling service, think of examples where you’ve wowed guests or handled tricky situations. Being able to share these stories will make you stand out during the interview.
✨Tip Number 3
Show off your personality! We love individuality, so don’t be afraid to let your true self shine through. Whether it’s your sense of humour or your passion for hospitality, let us see what makes you unique when you apply.
✨Tip Number 4
Follow up after your application! A quick message thanking them for the opportunity and expressing your excitement can go a long way. It shows initiative and keeps you fresh in their minds as they consider candidates.
We think you need these skills to ace Team Member
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Let your personality shine through in your application. Use a friendly tone and share what makes you passionate about hospitality—this is your chance to wow us!
Tailor Your Application: Make sure to customise your application for the Team Member role. Highlight your experience in fast-paced environments and any specific skills that align with our guest-first service approach. We love seeing how you fit into our lively crew!
Be Specific About Your Experience: When detailing your past roles, be specific about your responsibilities and achievements. Share examples of how you've delivered outstanding service or contributed to a team—this helps us understand how you can bring value to our floor.
Apply Through Our Website: Ready to take the plunge? Make sure to apply through our website for the best chance of joining our fantastic team. We can't wait to hear what you’d bring to our vibrant atmosphere!
How to prepare for a job interview at Crown and Castle
✨Know the Company Vibe
Before your interview, dive into the company culture. Check out their website and social media to get a feel for their vibe. This will help you align your answers with their values and show that you're genuinely interested in being part of their lively crew.
✨Show Off Your Personality
As an Experienced Front of House Team Member, your personality is key! Be yourself during the interview—let your passion for hospitality shine through. Share stories that highlight your ability to wow guests and deliver that sparkling service they’re after.
✨Prepare for Fast-Paced Scenarios
Expect questions about how you handle busy environments. Think of examples where you've thrived under pressure or turned a challenging situation into a positive guest experience. This will demonstrate your ability to stay cool and positive when things heat up!
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team dynamics, or what a typical day looks like. This shows your eagerness to grow and develop within the company, which is something they value highly.