At a Glance
- Tasks: Welcome guests, take orders, and ensure a memorable experience.
- Company: Join a Times Top 100 Company with a fun, family-oriented vibe.
- Benefits: Competitive pay, discounts, career growth, and complimentary meals.
- Other info: Enjoy team trips, socials, and a supportive atmosphere.
- Why this job: Be part of a lively team and grow in an award-winning company.
- Qualifications: Passion for hospitality and ability to thrive in a fast-paced environment.
The predicted salary is between 11 - 13 ÂŁ per hour.
We’re on the hunt for an Experienced Front of House Team Member to join our lively crew. Can you own the floor, wow our guests, and deliver service that sparkles? If hospitality is your jam, you communicate with flair, and you thrive in a fast-paced environment, we want to hear from you!
You Are:
- Passionate about delivering outstanding, guest‑first service
- A quick learner who takes initiative and brings big personality (we’re proud to be part of the community, authentic, and celebrate individuality)
- Thriving in a high‑energy venue with a fun‑loving, supportive team
- Keen to grow and develop within a fantastic, award‑winning company
- Ready to level up and build your career in a rapidly expanding, versatile business
What You’ll Do:
- Welcome guests with warmth, take orders with a smile, and ensure a smooth, memorable guest journey
- Anticipate needs, deliver polished service, and leave guests feeling special
- Remain cool and positive in a busy, high‑energy environment
- Collaborate with the team to reflect our brand in every interaction
- Embrace learning and take on new responsibilities as you progress
What's in it for me:
- Competitive rate per hour + tronc - Cha‑ching!!
- Work for a Times Top 100 Companies to Work For
- Clear pathways for training and career advancement—your growth matters!
- Discounts across all our pubs, bars, and restaurants—treat yourself!
- Work with the freshest seasonal produce—bring those flavours to life!
- Company and team trips, regular socials and incentives—let’s explore!
- Experience a lively, family‑oriented atmosphere—where fun meets food!
- Complimentary meals during your shift—because who doesn’t love a good bite?
- Employee Assistance Programme (EAP) for your wellbeing—your happiness counts!
- Fantastic referral scheme with rewards of up to £1000—bring your friends!
- Access to your wages anytime through Stream—because life happens!
- Celebrate your birthday with a day off on us—party time!
- Cycle to work scheme for a greener commute—let’s pedal towards a better planet!
If you’re ready to bring energy, warmth, and a can‑do attitude to our floor, apply now. Tell us what you’d bring to our team and why you’re excited about growing with a fast‑moving, award‑winning company.
Team Member employer: Crown and Castle
Contact Detail:
Crown and Castle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they interact with guests and what values they promote. This will help you tailor your responses and show that you're genuinely interested in being part of their lively crew.
✨Tip Number 2
Practice your communication skills! Since hospitality is all about connecting with guests, try role-playing scenarios with friends or family. This will help you feel more confident when it comes to wowing guests and delivering that sparkling service.
✨Tip Number 3
Be ready to showcase your personality during the interview. They’re looking for someone who brings big energy and a fun-loving attitude, so don’t be afraid to let your true self shine through. Share stories that highlight your passion for hospitality and teamwork!
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the team. Don’t forget to mention why you’re excited about growing with this fantastic, award-winning company!
We think you need these skills to ace Team Member
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can bring that flair to our team.
Tailor Your Application: Make sure to tailor your application to the role. Highlight your experience in hospitality and how you’ve wowed guests in the past. We love seeing specific examples of how you’ve delivered outstanding service!
Keep It Concise: While we want to know all about you, keep your application concise and to the point. Focus on the key skills and experiences that make you a great fit for our lively crew. Less is more!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Crown and Castle
✨Know the Company Vibe
Before your interview, dive into the company culture. Check out their social media and website to get a feel for their personality. This will help you align your answers with their values and show that you're genuinely interested in being part of their lively crew.
✨Show Off Your Guest-First Attitude
Prepare examples from your past experiences where you delivered outstanding service. Think about times when you went above and beyond for guests. This will demonstrate your passion for hospitality and your ability to create memorable experiences.
✨Embrace the Energy
Since this role thrives in a high-energy environment, practice staying cool under pressure. You might want to role-play some busy scenarios with a friend to showcase how you handle stress while keeping a positive attitude during the interview.
✨Ask Engaging Questions
At the end of the interview, have a few thoughtful questions ready. Ask about team dynamics, training opportunities, or how they celebrate individuality within the team. This shows your enthusiasm for growth and your eagerness to contribute to their fun-loving atmosphere.