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- Tasks: Lead a vibrant bar team and ensure top-notch service and customer experience.
- Company: Exciting new pub opening with a fun, family-like atmosphere.
- Benefits: Competitive pay, discounts, team trips, and career growth opportunities.
- Why this job: Be the face of a busy pub and make unforgettable memories for customers.
- Qualifications: Experience in bar establishments and a passion for training and teamwork.
- Other info: Enjoy a supportive environment with regular socials and incentives.
The predicted salary is between 12 - 16 £ per hour.
We are currently looking for a talented and driven Supervisor, with experience in bar establishments to join our team. Do you love being the face of a busy pub, working with and guiding the bar team to deliver service excellence? Can you skilfully liaise with a strong kitchen team to deliver a great customer experience?
What’s it all about:
- Able to demonstrate a clear knowledge of our products through genuine recommendations and by ensuring our food and drink product presentation is always of an outstanding quality.
- Able to take responsibility for your team on shift to ensure service standards and safety/security expectations are all met to the highest of standards.
- Passionate about training our team to ensure they have the knowledge needed to provide an unforgettable experience.
- Able to deal with customer queries quickly and professionally.
- Always willing to learn new skills and explore opportunities, be approachable and encourage ideas.
- Able to support the Management team to deliver set goals.
- Able to promote and market the venue, private hire spaces and events as appropriate to our customers.
What’s in it for me:
- Competitive rate per hour + tronc.
- Be part of a brand new opening.
- Training and development.
- Career progression and promotion opportunities with regular new openings around the corner.
- Get out and about, you automatically get discounts across all our pubs, bars and restaurants.
- Team trips, regular incentives and socials – a fun, family atmosphere.
- Goes without saying, but we’ll feed you during your shift.
- Employee Assistance Programme (EAP) to support you across those tough times.
- Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral.
- Access your Wages anytime through Wagestream.
- Birthdays are for celebrating, so have the day off on us.
- Cycle to work scheme.
Interested in hearing more? Get in touch so we can schedule a show around, rub some shoulders together, have a laugh and make some magic!
Supervisor employer: Crown and Castle
Contact Detail:
Crown and Castle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Get to know the venue before your interview! Pop in for a drink or a bite to eat, and chat with the staff. This shows you’re genuinely interested and gives you a feel for the atmosphere.
✨Tip Number 2
When you’re in the interview, don’t just talk about your experience—share specific examples of how you’ve led a team or handled customer queries. We love hearing real stories that showcase your skills!
✨Tip Number 3
Be ready to discuss how you’d promote the venue and engage with customers. Think of creative ideas you could bring to the table. We want to see your passion for making the pub a lively place!
✨Tip Number 4
Finally, don’t forget to follow up after your interview! A quick thank-you message can go a long way. It shows you’re keen and keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you love being part of a busy pub environment and guiding a team to deliver top-notch service.
Tailor Your Experience: Make sure to highlight your relevant experience in bar establishments. We’re looking for someone who can demonstrate their knowledge of products and service standards, so be specific about your past roles and achievements.
Be Personable: Remember, we’re all about creating a fun, family atmosphere. Use a friendly tone in your application to show us that you’re approachable and ready to connect with both customers and your team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey to join our awesome team.
How to prepare for a job interview at Crown and Castle
✨Know Your Products
Make sure you brush up on the drinks and food offerings of the establishment. Being able to recommend items confidently will show your passion and knowledge, which is key for a Supervisor role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to train and motivate staff, as well as how you handle challenges during busy shifts.
✨Demonstrate Customer Service Excellence
Think of scenarios where you've dealt with customer queries or complaints effectively. Showing that you can maintain professionalism under pressure will impress the interviewers.
✨Be Ready to Discuss Marketing Ideas
Since promoting the venue is part of the job, come prepared with some creative ideas on how to attract customers. This shows initiative and a genuine interest in contributing to the business's success.
