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- Tasks: Lead a vibrant bar team to deliver top-notch service and customer experiences.
- Company: Exciting new pub opening with a fun, family-like atmosphere.
- Benefits: Competitive pay, discounts, team trips, and career growth opportunities.
- Why this job: Be the face of a busy pub and make unforgettable memories for customers.
- Qualifications: Experience in bar establishments and a passion for training and guiding teams.
- Other info: Enjoy a supportive environment with regular socials and an awesome referral scheme.
The predicted salary is between 13 - 16 £ per hour.
We are currently looking for a talented and driven Supervisor, with experience in bar establishments to join our team. Do you love being the face of a busy pub, working with and guiding the bar team to deliver service excellence? Can you skilfully liaise with a strong kitchen team to deliver a great customer experience?
What’s it all about:
- Able to demonstrate a clear knowledge of our products through genuine recommendations and by ensuring our food and drink product presentation is always of an outstanding quality.
- Able to take responsibility for your team on shift to ensure service standards and safety/security expectations are all met to the highest of standards.
- Passionate about training our team to ensure they have the knowledge needed to provide an unforgettable experience.
- Able to deal with customer queries quickly and professionally.
- Always willing to learn new skills and explore opportunities, be approachable and encourage ideas.
- Able to support the Management team to deliver set goals.
- Able to promote and market the venue, private hire spaces and events as appropriate to our customers.
What’s in it for me:
- Competitive rate per hour + tronc.
- Be part of a brand new opening.
- Training and development.
- Career progression and promotion opportunities with regular new openings around the corner.
- Get out and about, you automatically get discounts across all our pubs, bars and restaurants.
- Team trips, regular incentives and socials – a fun, family atmosphere.
- Goes without saying, but we’ll feed you during your shift.
- Employee Assistance Programme (EAP) to support you across those tough times.
- Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral.
- Access your Wages anytime through Wagestream.
- Birthdays are for celebrating, so have the day off on us.
- Cycle to work scheme.
Interested in hearing more? Get in touch so we can schedule a show around, rub some shoulders together, have a laugh and make some magic!
Supervisor in London employer: Crown and Castle
Contact Detail:
Crown and Castle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in London
✨Tip Number 1
Get to know the venue before your interview! Pop in for a drink or a bite to eat, and chat with the staff. This shows you’re genuinely interested and gives you some insider info to impress them during your chat.
✨Tip Number 2
Brush up on your product knowledge! Familiarise yourself with their menu and drinks. Being able to recommend items confidently will show you’re ready to hit the ground running and lead the team effectively.
✨Tip Number 3
Practice your people skills! Think of examples where you’ve dealt with customer queries or trained a team. Being able to share these experiences will highlight your leadership abilities and passion for service excellence.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you message can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Supervisor in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you love being part of a busy pub environment and guiding a team to deliver top-notch service.
Tailor Your Experience: Make sure to highlight your relevant experience in bar establishments. We’re looking for someone who can demonstrate their knowledge of products and service standards, so be specific about your past roles and achievements.
Be Personable: Remember, we’re all about creating a fun, family atmosphere. Use a friendly tone in your application to show us that you’re approachable and ready to connect with both customers and your team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey to joining our team.
How to prepare for a job interview at Crown and Castle
✨Know Your Products
Make sure you brush up on the drinks and food offerings of the establishment. Being able to recommend items confidently will show that you're genuinely interested in providing an excellent customer experience.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to train and motivate staff, as well as how you handle challenges during busy shifts.
✨Demonstrate Customer Service Excellence
Think of scenarios where you've dealt with customer queries or complaints effectively. Be ready to discuss how you ensure customers leave happy and satisfied, as this is crucial for the role.
✨Be Approachable and Open-Minded
During the interview, show your willingness to learn and adapt. Discuss how you encourage team ideas and foster a positive atmosphere, which aligns with the company’s values.
