At a Glance
- Tasks: Lead the development of innovative payment and FX products to drive client growth.
- Company: Crown Agents Bank, a pioneering UK bank connecting emerging markets with cutting-edge technology.
- Benefits: Hybrid working, competitive salary, private medical insurance, and generous pension contributions.
- Other info: Join a dynamic team focused on innovation and professional growth.
- Why this job: Shape the future of payments and FX while making a real impact in global finance.
- Qualifications: Degree-level education in finance, business, or related fields; experience in financial services preferred.
The predicted salary is between 90000 - 110000 £ per year.
Company Description
Crown Agents Bank is a rapidly growing, regulated UK bank connecting emerging and frontier markets to the world through innovative FX and payments technology. Our mission is simple: reduce friction so more money reaches those who need it. For over 200 years we’ve built trusted networks across hard‑to‑reach markets. Today, we pair that heritage with digital innovation to support fintechs, corporates, governments, development organisations and banks with cross‑border payments and FX solutions.
Role Purpose
The role will provide senior commercial and product leadership for the Bank’s Payments and FX propositions, with responsibility for shaping, prioritising and delivering a commercially focused product roadmap that supports client growth, revenue generation and global strategic objectives. Working closely across Product, Commercial, Technology, Operations, Trading, Treasury and Strategy, the role will ensure market and client requirements are translated into scalable, differentiated and commercially compelling solutions, including Empower FX. The role will also act as a key contributor to the Product Transformation Programme and will lead the identification and embedding of AI-enabled opportunities across the financial market’s organisation to improve productivity, client engagement, market insight and execution.
Role Responsibilities
- Own the Payments & FX product roadmap — develop, prioritise and deliver the roadmap for Payments and Empower FX in partnership with the Group Head of Payments and UK Sales Head, ensuring investment is focused on the highest commercial opportunities.
- Translate commercial needs into products — represent global Sales and client requirements, prioritising needs by region, sector and commercial potential and translating them into differentiated, scalable propositions.
- Drive Product Transformation — act as a key Front Office representative and contributor to the wider Product and Business Transformation Programme led by the COO, ensuring transformation remains commercially focused and delivers measurable outcomes.
- Lead AI adoption across the Front Office — own and facilitate the identification, prioritisation and embedding of AI use cases across Sales, Trading, and Treasury and the wider commercial organisation to improve productivity, client engagement and revenue generation.
- Set world-class product standards — establish best-in-class product development, governance, prioritisation and commercialisation disciplines, driving a culture of pace, accountability and continuous improvement.
- Drive innovation and market insight — monitor global Payments, FX, fintech and financial-services trends by region and sector, translating emerging developments into product opportunities and competitive advantage.
- Support the stablecoin commercialisation — in collaboration with sector heads and SVP of client and partnership success ensure the successful deployment and commercialisation of stablecoin-enabled Payments and FX solutions, working across Product, Technology, Risk, Compliance and Sales.
- Partner with Sales on commercialisation and co-own KPIs — ensure new products and propositions are commercially ready, well positioned and effectively taken to market, supporting client acquisition, adoption and wallet growth.
- Provide senior leadership and execution — bring strong financial and strategic acumen, make clear prioritisation decisions, manage competing demands and deliver critical initiatives to tight deadlines across a complex stakeholder environment.
Qualifications
- Degree-level education or equivalent professional experience, ideally in finance, economics, business, technology, product management or a related discipline.
- Relevant professional qualifications or certifications would be advantageous, such as product management, payments, treasury, financial markets, project/change management or digital transformation.
- Evidence of continued professional development in areas such as payments innovation, FX, fintech, AI, data, digital transformation or regulated financial services would be desirable.
Experience
- Significant senior-level experience in financial services, fintech, payments, FX, transaction banking or a related commercial/product environment.
- Proven track record of leading payments, FX or financial markets product strategy, roadmap development and commercialisation.
- Strong understanding of cross-border payments, FX products, client propositions, market infrastructure, regulatory expectations and operational delivery.
- Experience working across front office, product, technology, operations, risk, compliance, treasury and trading teams to deliver commercial outcomes.
- Demonstrable experience turning client, market and sales requirements into scalable, commercially viable products or propositions.
- Experience leading or contributing to major product transformation, digital transformation or business change programmes.
- Strong commercial acumen, with evidence of supporting revenue growth, client acquisition, product adoption and improved client outcomes.
- Experience using data, technology and/or AI-enabled solutions to improve sales effectiveness, client engagement, productivity or decision-making would be advantageous.
- Experience operating in a regulated banking or financial services environment, with sound judgement around governance, conduct, risk and control expectations.
- Prior people leadership experience, including leading senior stakeholders, cross-functional teams or direct reports.
Additional Information
- Hybrid working
- Contributory personal pension plan: - Minimum: Employee 2% and Employer 7%. Employer matches contributions in 1% increments to a maximum of: Employee 5% and Employer 10%
- Life Assurance – 4 times annual salary
- Group Income Protection
- Private Medical Insurance – this may include cover for partner and or children at company cost. Cover includes Optical, Dental and Audiology
- Discretionary Bonus
- Competitive Annual Leave
- 2 Volunteering Days
- Benefit Hub
Payment Product & Global FX in London employer: Crown Agents Bank
Crown Agents Bank is an exceptional employer that fosters a collaborative and innovative work culture, where your expertise in enterprise architecture will be valued and nurtured. With a strong focus on employee growth, you will have access to continuous learning opportunities and the chance to lead a dynamic team in a hybrid environment, all while contributing to impactful projects in the financial sector. Located in a vibrant area, the bank offers unique advantages such as flexible working arrangements and a commitment to diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Payment Product & Global FX in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Crown Agents Bank. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Payment Product & Global FX in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Crown Agents Bank.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Crown Agents Bank's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Crown Agents Bank
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Crown Agents Bank.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Crown Agents Bank will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Crown Agents Bank employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
