At a Glance
- Tasks: Manage client onboarding journeys and ensure seamless integration with our FX and payments platforms.
- Company: Join Crown Agents Bank, a leading UK bank transforming payments in emerging markets.
- Benefits: Enjoy a competitive salary, pension plan, private medical insurance, and a discretionary bonus.
- Other info: Dynamic role with opportunities for growth in a rapidly evolving financial landscape.
- Why this job: Make a real difference by connecting hard-to-reach markets to global financial infrastructure.
- Qualifications: Bachelor's degree or equivalent experience in banking; client-facing and onboarding experience preferred.
The predicted salary is between 45000 - 55000 £ per year.
Crown Agents Bank is a vastly growing and regulated UK bank that connects emerging and frontier markets to the rest of the world, using FX and payments technology. We are transforming the way payments and FX move through emerging markets, reducing friction so that more money gets to those who need it. Our solutions help fix these pain points, ultimately connecting traditionally hard-to-reach regions to global financial infrastructure, giving access to the best prices and the fastest, most reliable settlement.
Role Purpose
Reporting to the Onboarding Manager, the Client Manager will be responsible for providing an efficient, streamlined, and transparent onboarding experience to the Clients of Crown Agents Bank. This includes the facilitation, tracking and reporting of all aspects involved in the onboarding process, including KYC, regulatory, product and operational setup. This role will be responsible for collecting different data points from various stakeholders both internally and externally in order to deliver quality MI and for case tracking purposes.
Role Responsibilities
- Onboarding Journey Management: Track client progress throughout the onboarding lifecycle, ensuring timely updates for key stakeholders. Manage the end-to-end onboarding journey, including the coordination of KYC activities and maintaining a high level of client service.
- Stakeholder Engagement & Communication: Provide regular updates to manage stakeholder expectations. Responsible for coordinating with all relevant teams and stakeholders to complete their tasks ahead of the first trade.
- Data Management & Reporting: Gather and maintain accurate data for MI reporting and documentation for internal business partners. Responsible for providing regular performance updates on your book of work.
- Technical Ability: Knowledge of Foreign Exchange and Payments particularly processes within Operations in order to facilitate the clients with the products.
Qualifications
- Bachelor's Degree or equivalent experience within banking.
- Client facing & onboarding role.
- CDD experience advantageous.
- FX and Payments experience advantageous.
Additional Information
- Contributory personal pension plan: Minimum: Employee 2% and Employer 7%. Employer matches contributions in 1% increments to a maximum of: Employee 5% and Employer 10%.
- Life Assurance - 4 times annual salary.
- Group Income Protection.
- Private Medical Insurance - this may include cover for partner and/or children at company cost. Cover includes Optical, Dental and Audiology.
- Discretionary Bonus.
Client Manager - Client Implementation - Senior Analyst (12 month FTC) in London employer: Crown Agents Bank
Crown Agents Bank is an exceptional employer that fosters a collaborative and innovative work culture, where your expertise in enterprise architecture will be valued and nurtured. With a strong focus on employee growth, you will have access to continuous learning opportunities and the chance to lead a dynamic team in a hybrid environment, all while contributing to impactful projects in the financial sector. Located in a vibrant area, the bank offers unique advantages such as flexible working arrangements and a commitment to diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Client Manager - Client Implementation - Senior Analyst (12 month FTC) in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Crown Agents Bank. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Client Manager - Client Implementation - Senior Analyst (12 month FTC) in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Crown Agents Bank.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Crown Agents Bank's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Crown Agents Bank
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Crown Agents Bank.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Crown Agents Bank will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Crown Agents Bank employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
