At a Glance
- Tasks: Design and deliver a dynamic learning framework to boost growth and performance.
- Company: Crown Agents Bank, a leading UK bank transforming payments in emerging markets.
- Benefits: Hybrid working, competitive salary, pension plan, private medical insurance, and generous leave.
- Other info: Join a collaborative team with opportunities for career progression and innovation.
- Why this job: Make a real impact by fostering a culture of continuous learning and development.
- Qualifications: Relevant L&D qualification and experience in fast-paced environments, preferably financial services.
The predicted salary is between 55000 - 65000 £ per year.
Crown Agents Bank is a vastly growing and regulated UK bank that connects emerging and frontier markets to the rest of the world, using FX and payments technology. We are transforming the way payments and FX move through emerging markets, reducing friction so that more money gets to those who need it.
Job Description
Working closely with the Group Chief People Officer, the L&D Manager will be responsible for designing and delivering a company-wide learning and development framework that enables growth, enhances capability, and drives performance. The L&D Manager will work closely with HRBPs, managers and team leaders to identify training needs which foster continuous learning across the company.
Role Responsibilities
- Develop and implement a robust, scalable L&D strategy aligned to business goals.
- Lead the L&D function, managing learning programs from strategy to execution.
- Partner with senior leadership and department heads to assess the company learning needs and design scalable solutions.
- Design, deliver, and evaluate training programs for leadership development, performance improvement, and career progression.
- Manage and coordinate external facilitators and vendors.
- Build and promote a culture of continuous learning, inclusion, and talent development across all levels.
- Collaborate with HRBP to integrate learning into broader employee lifecycle initiatives.
- Stay current on trends in learning and development and technologies to recommend and implement innovative solutions.
- Establish KPIs and success measures for all learning initiatives.
- Monitor effectiveness using data and analytics to track learning impact, engagement, ROI and provide regular reporting to senior stakeholders.
Qualifications
- Relevant L&D Qualification.
- Proven experience in Learning and Development, within a fast-paced or highly regulated environment, ideally financial services.
- Ability to work strategically and hands-on.
- Proven ability to design and implement impactful learning programs.
- Proficiency in using LMS platforms and e-learning tools.
- Excellent communication, stakeholder management, and project management skills.
- Analytical and data-driven mindset; capable of measuring training effectiveness and reporting results.
- Excellent facilitation skills to run in-house L&D programs.
Additional Information
- Hybrid working
- Contributory personal pension plan: - Minimum: Employee 2% and Employer 7%. Employer matches contributions in 1% increments to a maximum of: Employee 5% and Employer 10%
- Life Assurance – 4 times annual salary
- Group Income Protection
- Private Medical Insurance – this may include cover for partner and/or children at company cost. Cover includes Optical, Dental and Audiology
- Discretionary Bonus
- Competitive Annual Leave
- 2 Volunteering Days
- Benefit Hub
Learning and Development Manager employer: Crown Agents Bank
Crown Agents Bank is an exceptional employer that prioritises employee growth and development within a dynamic and innovative environment. With a strong focus on continuous learning, the Learning and Development Manager will have the opportunity to shape impactful training programmes while enjoying a hybrid working model and a comprehensive benefits package, including a generous pension plan and private medical insurance. Join us in transforming financial services for emerging markets and be part of a culture that values inclusion and talent development.
StudySmarter Expert Advice🤫
We think this is how you could land Learning and Development Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. The more connections we have, the better our chances of hearing about opportunities before they even hit the job boards.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We should know what Crown Agents Bank stands for and how our skills align with their mission. Tailor our responses to show how we can contribute to their goals.
✨Tip Number 3
Practice makes perfect! We can do mock interviews with friends or use online platforms to get comfortable with common questions. The more we practice, the more confident we'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can set us apart from other candidates. Let’s express our appreciation for the opportunity and reiterate our enthusiasm for the role.
We think you need these skills to ace Learning and Development Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Learning and Development Manager role. Highlight your relevant experience in L&D, especially in fast-paced or regulated environments like financial services. We want to see how your skills align with our mission at Crown Agents Bank!
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your ability to design and implement impactful learning programmes. Use metrics where possible to show the effectiveness of your initiatives. This will help us understand the value you can bring to our team.
Be Authentic:Let your personality shine through in your application. We appreciate candidates who are genuine and passionate about learning and development. Share your vision for fostering a culture of continuous learning and how you plan to engage with various stakeholders.
Apply Through Our Website:We encourage you to submit your application directly through our website. This ensures that your application is reviewed promptly and gives you the best chance to stand out. Plus, it’s super easy to do!
How to prepare for a job interview at Crown Agents Bank
✨Know Your L&D Stuff
Make sure you brush up on the latest trends in learning and development, especially in the financial services sector. Be ready to discuss how you've designed impactful training programmes in the past and how they align with business goals.
✨Showcase Your Strategic Mindset
Crown Agents Bank is looking for someone who can think strategically while also being hands-on. Prepare examples of how you've developed and implemented L&D strategies that have driven performance and growth in previous roles.
✨Engage with Data
Since the role involves monitoring effectiveness using data and analytics, be prepared to talk about how you've used metrics to measure training impact. Bring specific examples of KPIs you've established and how you've reported results to stakeholders.
✨Demonstrate Collaboration Skills
This position requires working closely with HRBPs and senior leadership. Think of instances where you've successfully partnered with different teams to assess learning needs and design scalable solutions. Highlight your communication and stakeholder management skills.
