Company Description
Crown Agents Bank Crown Agents Bank is a rapidly growing, regulated UK bank connecting emerging and frontier markets to the world through innovative FX and payments technology. Our mission is simple: reduce friction so more money reaches those who need it. For over 200 years we\'ve built trusted networks across hard-to-reach markets. Today, we pair that heritage with digital innovation to support fintechs, corporates, governments, development organisations and banks with cross-border payments and FX solutions.
Role Purpose
Reporting to Head of MMB & NBFI, your purpose is to build and maintain a portfolio of Banks / NBFI clients in developed markets targeting long-term business growth and profitability. To expand and strengthen the firm\'s relationships, form strategic alliances and partnerships to expand the company\'s capabilities and market presence.
Responsibilities
- Build on working knowledge of the relevant products (FX, payments, correspondent banking, trade finance, derivatives and other banking products), to become a subject matter expert in the products relevant to your segment.
- Build and maintain positive relationships with customers, identify opportunities for business growth and increased profitability.
- Cross-product sales, develop relationships, strategically grow and support clients.
- Collaborate with Network Management, Marketing and Product teams to develop strategies and align new products/solutions with market needs and client demands.
- Develop and implement long-term growth strategies to identify new markets and business opportunities, while managing short-term revenue objectives.
- Represent CAB at conferences and client forums - promoting the bank and its core products and solutions.
- Generate new sales leads, prospect potential clients, and nurture relationships to convert leads into clients.
- Prepare and present reports on business development activities, performance metrics, and market insights.
- Keep informed about industry trends, competitor landscape, and market dynamics to adapt strategies to new market conditions.
- Interpret market data, spot trends, and make data-driven decisions.
- Practice excellent conduct risk management and comply with all relevant regulatory requirements to ensure fair treatment of clients.
Qualifications
- Proven experience in client facing sales to Financial Institutions
- Track record of sales success; able to demonstrate where targets were achieved / exceeded
- Ability to source leads, find opportunities, create, build and manage a pipeline
- Commercially driven with a market focused network
- Driven to succeed individually while also motivated to work as part of a global sales team
- Leadership qualities demonstrated in driving product, brand and team development
- Clear understanding of foreign exchange, markets and how to sell FX
- Understanding of the payment market, leading FI\'s, types of payments and integration capabilities
- Experience of derivatives is an advantage
- Understanding of money markets and interest-bearing products forwards, swaps, BaaS, safeguard accounts and regulatory requirements
- Appetite to work in target driven role at a client and portfolio level
- Confident in building relationships from cold, attend events, network in the market to build the banks brand and drive to capture market share
- High level of competency in using excel, PowerPoint and both written, verbal presentation skills
- Knowledge of customer relationship management (CRM) practices
- Proven experience of ability to learn new products and concepts
- Excellent verbal and written communication skills to effectively interact with clients and internal teams
- Strong analytical and problem‑solving abilities to address customer issues and improve processes
- Understanding of sales principles and techniques to identify and capitalise on business opportunities
- A customer‑oriented mindset to prioritise clients\' needs to ensure good client outcomes
- Ability to work collaboratively with different departments to achieve common goals
- Flexibility to adapt to changing market conditions and customer requirements
- Articulate ideas clearly and persuasively, both verbally and in writing
- Deep understanding of the sector, including trends, challenges, and opportunities
Additional Information
- Hybrid working
- Contributory personal pension plan: Minimum: Employee 2% and Employer 7%. Employer matches contributions in 1% increments to a maximum of: Employee 5% and Employer 10%
- Life Assurance - 4 times annual salary
- Group Income Protection
- Private Medical Insurance - this may include cover for partner and or children at company cost. Cover includes Optical, Dental and Audiology
- Discretionary Bonus
- Competitive Annual Leave 2
- Volunteering Days Benefit Hub
