At a Glance
- Tasks: Resolve payment queries and ensure smooth execution of FX and MM transactions.
- Company: Crown Agents Bank, a growing UK bank transforming payments in emerging markets.
- Benefits: Hybrid working, competitive pension plan, life assurance, private medical insurance, and discretionary bonus.
- Other info: Dynamic role with opportunities for professional growth and international collaboration.
- Why this job: Join a mission-driven team making a real impact on global financial infrastructure.
- Qualifications: A Level education, 3+ years in banking operations, fluent in French, Spanish is a plus.
The predicted salary is between 45000 - 55000 € per year.
Crown Agents Bank is a vastly growing and regulated UK bank that connects emerging and frontier markets to the rest of the world, using FX and payments technology. We are transforming the way payments and FX move through emerging markets, reducing friction so that more money gets to those who need it. Our solutions help fix these pain points, ultimately connecting traditionally hard-to-reach regions to global financial infrastructure.
Role Purpose:
The Post Trade Management team are primarily responsible for investigating and resolving post execution payment queries, liaising with our network of Correspondent Banks across multiple regions to ensure such queries are resolved in good time, to uphold our client experience. A high volume of these queries are in relation to our FX and MM transactions as well as client MT103 payments.
The role holder will work alongside the wider team to take responsibility for all post trade FX and MM payments. They will be expected to communicate regularly with our correspondent banks and clients across multiple regions to ensure smooth payment execution and timely query resolution. As this role involves communicating with stakeholders across diverse regions, the role holder will be required to be fluent in French. Fluency in Spanish would also be advantageous.
In addition, the role holder will take responsibility for producing external correspondent bank reports and internal unsettled trade reports. Daily responsibilities also include Nostro break investigation, confirmation of incoming client funds, SSI set ups and the creation of daily payment reports.
Role Responsibilities:
- Payment Query Resolution: Handle post-execution payment inquiries by providing prompt and precise updates to correspondent banks and clients in various regions, utilising French and possibly Spanish when communicating.
- Stakeholder Engagement: Produce and present unsettled trade reports, highlighting failed FX settlements to stakeholders across the organisation. Regularly interact with Relationship Bankers to update on progress of queries.
- Daily Operations: Investigate Nostro account breaks and ensure timely reconciliation. Ensure prompt response to and resolution of incoming client queries. Confirm receipt of incoming client funds. Generate and distribute daily payment reports to relevant teams. Maintain records of team activity for monthly reporting. Set-up and maintenance of Client Settlement Instruction.
Qualifications:
- Educated to A Level standard, or similar experience.
- 3 years + experience in Payment Investigations or similar role within Banking Operations.
- Strong working knowledge of SWIFT payments and investigations, particularly MT1XX and MT2XX series.
- Prior exposure to Foreign Exchange processes and settlement flows.
- Familiarity with ISO20022 message types highly advantageous.
- Demonstrated experience in managing relationships and resolving queries across a global network of correspondent banks and internal stakeholders.
Additional Information:
- Hybrid working (3 days on-site).
- Contributory personal pension plan: Minimum: Employee 2% and Employer 7%. Employer matches contributions in 1% increments to a maximum of: Employee 5% and Employer 10%.
- Life Assurance – 4 times annual salary.
- Group Income Protection.
- Private Medical Insurance – this may include cover for partner and/or children at company cost. Cover includes Optical, Dental and Audiology.
- Discretionary Bonus.
Post Trade Management Senior Analyst (French speaking) employer: Crown Agents Bank Ltd.
Crown Agents Bank is an exceptional employer that champions innovation and collaboration in the financial sector, particularly within emerging markets. With a strong commitment to employee growth, we offer a hybrid working model, competitive benefits including a generous pension plan, private medical insurance, and opportunities for professional development. Our dynamic work culture fosters inclusivity and teamwork, making it an ideal place for those looking to make a meaningful impact in global finance.
StudySmarter Expert Advice🤫
We think this is how you could land Post Trade Management Senior Analyst (French speaking)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Crown Agents Bank or similar companies. Use LinkedIn to connect and engage with them; you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of FX and payments technology. Make sure you can discuss how you’ve handled payment queries in the past, as this will show you’re ready to tackle the challenges of the role.
✨Tip Number 3
Practice your French! Since fluency is key for this role, consider having mock conversations or even writing out responses to common interview questions in French. This will help you feel more confident when it comes to the real deal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Post Trade Management Senior Analyst (French speaking)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Post Trade Management role. Highlight your experience in payment investigations and any relevant banking operations. We want to see how your skills match what we're looking for!
Show Off Your Language Skills:Since fluency in French is a must, don’t forget to showcase your language skills prominently. If you have any experience using French in a professional setting, let us know! It’ll definitely give you an edge.
Be Clear and Concise:When writing your cover letter, keep it clear and concise. We appreciate straightforward communication, especially since the role involves liaising with various stakeholders. Make your points quickly and effectively!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to track your application and ensure it reaches the right people. Don’t miss out!
How to prepare for a job interview at Crown Agents Bank Ltd.
✨Know Your FX and Payments Inside Out
Make sure you brush up on your knowledge of foreign exchange processes and payment investigations. Familiarise yourself with SWIFT payments, especially the MT1XX and MT2XX series, as these will likely come up during your interview.
✨Show Off Your Language Skills
Since fluency in French is a must, practice speaking about your experiences and skills in French. If you know any Spanish, don’t hesitate to sprinkle that in too! This will demonstrate your ability to communicate effectively with diverse stakeholders.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific post-execution payment queries or stakeholder interactions. Think of examples from your past experience where you successfully resolved issues or improved processes, and be ready to share them.
✨Highlight Your Teamwork and Communication Skills
This role involves liaising with various teams and banks, so be prepared to discuss how you've worked collaboratively in the past. Share examples of how you’ve maintained relationships and communicated effectively to resolve queries.
