Waiting Staff

Waiting Staff

Full-Time No home office possible
Crown (2662)

At a Glance

  • Tasks: Join our vibrant team, serving delicious food and creating memorable experiences for guests.
  • Company: Award-winning pub company prioritising people and a lively atmosphere.
  • Benefits: 30% off meals, flexible hours, and a £4.50 meal deal on shift.
  • Other info: Exciting career pathways and support for personal growth available.
  • Why this job: Be part of a fun team and develop valuable skills in hospitality.
  • Qualifications: No experience needed, just a passion for great customer service.

We’re on the lookout for new Waiting teammates to join our team!

New to hospitality? You won’t be for long! Make a name for yourself in one of our pubs.

Our Waiting teams are at the heart of it all, right where the magic happens. It’s not just delivering delicious, quality food. It’s about creating those happy, memorable moments that leaves our guests coming back for more.

Whether you’re an expert now or you’re just starting out, we’re here to help you become your absolute best.

As part of our Waiting team you’ll:

  • Be responsible for taking orders, serving and upselling our fantastic food and drinks
  • Be passionateabout providing brilliant customer service
  • Care about the wider team, turning your hand to support wherever needed
  • Gain people, marketing and operational skills whilst getting paid for it!
  • Be encouraged to progress in your role whilst achieving a long-term career (if that’s what you’re after)

What comes next is up to you: Whether you’d like to progress your skills and become an expert in the role you join us in, develop and seek that next level up, or explore wider opportunities across our pub, hotels and pub support centre we have a range of career pathways to suit all.

What you get from us: You’ll be joining an award‑winning local pub company that puts people first, lives by people‑led values, and offers real opportunities to advance your career – with genuine benefits that include:

  • 30% off at all our pubs, restaurants, and hotels
  • A reliable hours contract, to give you the security you deserve
  • Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
  • Flexible and part time hours offered to work around your family or higher education
  • Marston’s Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts)
  • Health Screening Discounts
  • Long Service Awards
  • Gym Discounts
  • 24-hour GP helpline
  • Mortgage Advice and support
  • Fantastic range of apprenticeship programmes to support your career
  • A friendly and lively atmosphere, working alongside passionate and diverse teammates
  • Access to Licensed Trade Charity for financial, mental, and emotional well‑being support

Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.

Marston’s. Where people make pubs.

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Waiting Staff employer: Crown (2662)

Marston’s is an award-winning pub company that prioritises its employees, offering a vibrant and supportive work environment. With flexible hours, competitive benefits like discounts across our venues, and a commitment to career development through apprenticeship programmes, we empower our Waiting Staff to thrive both personally and professionally. Join us in creating memorable experiences for our guests while enjoying a friendly atmosphere and the opportunity to grow within the hospitality industry.
Crown (2662)

Contact Detail:

Crown (2662) Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Waiting Staff

✨Tip Number 1

Get to know the pub culture! Spend some time in the pubs you’re interested in. Chat with the staff and customers to get a feel for the vibe. This will help you understand what they value and how you can fit in.

✨Tip Number 2

Network like a pro! Don’t just rely on online applications. Attend local events or job fairs where you can meet potential employers face-to-face. A friendly chat can go a long way in making a memorable impression.

✨Tip Number 3

Show off your personality! When you get the chance to interview, let your true self shine through. They want to see that you can bring energy and enthusiasm to the team, so don’t hold back!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll have access to all the latest job openings and updates directly from us.

We think you need these skills to ace Waiting Staff

Customer Service
Order Taking
Upselling
Teamwork
Communication Skills
Adaptability
Time Management
Attention to Detail
Problem-Solving Skills
Interpersonal Skills
Positive Attitude
Multitasking

Some tips for your application 🫡

Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can contribute to our vibrant atmosphere.

Tailor Your Application: Make sure to tailor your application to the Waiting Staff role. Highlight any relevant experience or skills that match what we’re looking for, like customer service or teamwork. This shows us you’ve done your homework and are genuinely interested!

Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use simple language and avoid jargon. We want to understand your experience and enthusiasm without wading through too much fluff!

Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we offer!

How to prepare for a job interview at Crown (2662)

✨Know the Company

Before your interview, take some time to research the pub company. Understand their values, what makes them the Best Pub Employer, and how they prioritise their staff. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.

✨Showcase Your Personality

Since personality is key for this role, be yourself during the interview! Share your experiences and how they relate to creating a vibrant atmosphere. Don’t be afraid to let your enthusiasm for customer service shine through; it’s all about making those memorable moments for guests.

✨Prepare for Role-Specific Questions

Expect questions that focus on your ability to provide excellent customer service and work as part of a team. Think of examples from past experiences where you’ve gone above and beyond for customers or supported your teammates. This will demonstrate your readiness for the waiting staff role.

✨Ask Thoughtful Questions

At the end of the interview, have a few questions ready to ask. Inquire about the training programmes, career pathways, or what a typical day looks like for waiting staff. This shows your eagerness to learn and grow within the company, which they’ll appreciate!

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