At a Glance
- Tasks: Manage client payments and implement credit control policies in a dynamic environment.
- Company: Join a prestigious British brand with a strong reputation.
- Benefits: Competitive salary, supportive training, and a Monday to Friday schedule.
- Other info: Full training provided by a friendly manager for career growth.
- Why this job: Make a real impact by helping clients manage their accounts effectively.
- Qualifications: 2 years in Credit Control or client-facing roles; recent graduates welcome.
The predicted salary is between 28000 - 32000 £ per year.
Credit Controller in Southwest London. Working hours: 9:00am to 5:30pm Monday to Friday in office. Salary: £28,000 to £32,000.
Overview
Prestigious, high‐profile British brand seeks a Credit Controller to assist the department with managing client payments, implementing credit control policy, maintaining debtors listing, accounting daily bank receipts and chasing outstanding debt.
Responsibilities
- Spearhead and apply company credit control policy and keep monthly debtors' collections within set targets.
- Chase overdue debt using credit control software.
- Send out reminders of upcoming debt.
- Call through customer lists of outstanding debt.
- Manage your own credit control calendar to ensure chasing is performed methodically and on time.
- Take customer payments over the phone using secure online merchant terminal.
- Process and post daily receipts into accounting system from bank account.
- Perform month‐end bank reconciliations to ensure accuracy of month's postings.
- Manage and maintain sales ledger customer accounts.
- Identify and reconcile customer account discrepancies.
- Assist wholesale customers with service queries, including providing documentation on request.
- Perform month‐end reconciliations of debtors listing, allocating unreconciled cash.
- Perform credit checks and periodic reviews of customer credit limits.
- Review, maintain and update customer contact details.
- Process and distribute credit notes to wholesale customers.
- Process trade references on request.
- Generate reports and statements for internal use.
- Engage in ongoing educational opportunities to update job knowledge and skills.
- Perform any other duties assigned by Finance Controller.
Reporting
Directly report to Financial Controller and Assistant Accountant.
Experience
Minimum of 2 years in Credit Control or a client‐facing role such as estate agency. Suitable for recent graduates with work experience while studying or back‐to‐work parents seeking a Monday‐Friday role.
Qualifications
- Graduate‐calibre or educated to A‐level.
- Strong time‐management skills.
- High level of accuracy, efficiency and accountability.
- Investigative mind with strong attention to detail.
- Capacity to build relationships with customers.
- Excellent telephone and communication skills.
- Ambitious and hard‐working.
- Energised self‐starter, methodical investigator with excellent communication and record‐keeping skills.
- Detail‐oriented, organised, self‐motivated with strong Excel skills.
Training & Development
Full training will be provided by a supportive and friendly line manager in this busy role.
Credit Controller in Hounslow employer: Crowley Cox
Join a prestigious British brand as a Credit Controller in Southwest London, where you will thrive in a supportive and dynamic work environment. With a strong focus on employee growth, the company offers comprehensive training and development opportunities, ensuring you can enhance your skills while contributing to a high-profile team. Enjoy a balanced work-life schedule with Monday to Friday hours, fostering a culture of collaboration and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in Hounslow
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance sector, especially those who might know about credit control roles. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control. Think about how you’d handle overdue debts or manage customer relationships. We want you to feel confident and ready to impress!
✨Tip Number 3
Showcase your skills! If you’ve got experience with credit control software or Excel, make sure to highlight that in conversations. We love seeing candidates who can demonstrate their expertise in practical ways.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals ready to join our team.
We think you need these skills to ace Credit Controller in Hounslow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in credit control or client-facing roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Credit Controller role. Share specific examples of how you've managed debtors or improved processes in previous jobs.
Show Off Your Attention to Detail:In credit control, accuracy is key! Make sure your application is free from typos and errors. We appreciate candidates who take the time to double-check their work, so let that shine through in your application.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Crowley Cox
✨Know Your Numbers
As a Credit Controller, you'll be dealing with figures all day. Brush up on your financial knowledge and be ready to discuss how you've managed debtors in the past. Be prepared to share specific examples of how you’ve successfully chased overdue payments or reconciled accounts.
✨Showcase Your Communication Skills
This role requires excellent communication skills, especially over the phone. Practice articulating your thoughts clearly and confidently. You might even want to role-play common scenarios, like calling a customer about an overdue payment, to demonstrate your approach during the interview.
✨Demonstrate Your Organisational Skills
With responsibilities like managing your own credit control calendar, it's crucial to show that you're organised. Bring examples of how you've effectively managed multiple tasks or deadlines in previous roles. Discuss any tools or methods you use to stay on top of your workload.
✨Be Ready for Problem-Solving Questions
Expect questions that assess your problem-solving abilities, especially regarding discrepancies in accounts. Think of a time when you identified an issue and how you resolved it. Highlight your investigative mindset and attention to detail, as these are key traits for a successful Credit Controller.
