Accounts Receivable Assistant

An exciting opportunity has arisen for a highly organised and detail-oriented Accounts Receivable Assistant to join a successful and growing business based in Central London. This role will play a key part within the finance function, supporting the accurate and timely processing of customer invoicing across many revenue streams. Working within a collaborative and fast-paced environment, you'll be responsible for maintaining customer account information, resolving billing queries, and ensuring invoices are processed efficiently and accurately.

The successful candidate will become an integral part of a supportive finance team, working closely with colleagues across Finance, Operations, and Customer Services. This opportunity would suit someone with previous experience in billing, accounts receivable, finance administration, or transactional finance who enjoys working with systems, maintaining accurate records, and providing excellent customer service. Previous experience using NetSuite will be advantageous.

Based in modern Central London offices, you'll join a friendly and professional organisation that values accuracy and continuous improvement. The company offers excellent opportunities for development, alongside a comprehensive benefits package and flexible hybrid working. This is a varied and rewarding role offering significant responsibility and exposure across multiple areas of the finance function.

• Creating and maintaining customer accounts, ensuring billing details, payment contacts, tax treatment, and account information remain accurate and up to date.
• Generating daily and weekly invoices across a range of revenue streams using both automated and manual billing processes.
• Reviewing financial and customer management systems to ensure all billable activity is identified and invoiced within agreed timescales.
• Issuing invoices via email and customer portals, ensuring they are directed to the appropriate contacts.
• Monitoring and updating customer records, resolving discrepancies in billing information and account details.
• Investigating and resolving invoice-related queries, working closely with internal departments to address disputed or outstanding transactions.
• Processing credit notes and adjustments while maintaining accurate supporting documentation.
• Escalating complex billing issues to senior team members with clear supporting information and recommendations.
• Supporting continuous improvement initiatives and maintaining high standards of accuracy across billing processes.

• Previous experience within a billing, accounts receivable, finance administration, or similar transactional finance role.
• Strong attention to detail and commitment to producing accurate work.
• Comfortable working with finance, ERP, and customer management systems.
• Good understanding of invoicing processes, accounts receivable procedures, and indirect taxation principles.
• Excellent organisational skills with the ability to manage multiple priorities and deadlines.
• Advanced MS Excel – Pivot Tables, V/XLOOKUPs and Formulas.
• Strong communication skills and confidence liaising with both internal stakeholders and external customers.
• Proactive and collaborative approach with a willingness to support wider team objectives.
• Experience within a customer-focused, commercial, service, events, or hospitality environment would be advantageous but is not essential.

• The opportunity to join a growing and successful organisation with a supportive team culture.
• Exposure to a broad range of billing, finance, and customer account management activities.
• A varied role offering genuine ownership and responsibility.
• Ongoing training and professional development opportunities.
• Hybrid working and a collaborative working environment.
• The chance to develop your finance and accounts receivable experience within a highly respected business.

• Salary of £30,000 to £35,000 depending on experience.
• Pension.
• 20 days holiday plus 8 days bank holidays.
• Hybrid working arrangement.
• Ongoing training and study support.
• Corporate gym discounts.
• Food and beverage discounts.
• Employee Assistance Programme (EAP).
• Cycle to Work scheme.
• Regular team socials and company events.
• Comprehensive wellbeing and employee benefits package.