Technology Consulting Senior Manager in London

About Crowe

Crowe is a leading national audit, tax, advisory and consulting firm with global reach and local expertise. We are an independent member of Crowe Global, one of the top 10 accounting networks in the world, with access to more than 40,000 people in over 140+ countries and across more than 800+ offices globally. Our vision is to be recognised as essential to the future success of our clients by helping them to answer tomorrow’s questions and make smart decisions that have lasting value through the highest quality audit, tax, advisory and consulting services. Crowe is where talented people can realise their potential, are successful and enjoy what they do by making a positive difference to our clients, communities and each other. At Crowe, our aim is to create a community where regardless of gender, identity, sexuality, race, ethnicity, education or background, everyone is valued, can flourish and achieve their full potential.

Role Summary

We are seeking an experienced Senior Manager to lead our Technology Risk Consulting practice. This is a strategic position for an individual who can build and grow a high‑performing technology consulting team, drive business development, and deliver exceptional client outcomes in the areas of technology risk, resilience, and operational excellence. The successful candidate will be a seasoned technology risk professional with extensive experience supporting IT functions through large‑scale technology transformations such as cloud migration and application architecture modernisation. You will have a strong background in industry or consulting, with hands‑on experience across IT Risk, Assurance, and Advisory roles.

You will play a key role in delivering high‑quality consulting services, typically demonstrating expertise in technology transformation assurance and advisory work in the following areas:

• Technology Strategy & Operating Model – assess technology roadmaps and translate them into actionable plans to manage delivery and transformation risks.
• Cloud Transformation – understand cloud architecture design and perform independent risk reviews of cloud migration programs.
• IT Operations – review IT processes and operational improvements using industry frameworks (ITIL, TOGAF, COBIT, etc.).
• IT Security and Resilience – advise on improving technology security risk and resilience to support broader business operations.
• IT Governance and Risk Management – design and implement technology governance and risk management plans, including risk remediation projects, IT assurance, and independent IT attestation services.

Experience in UK Financial Services sector is desired working within the broader Insurance and mid‑tier financial services organisations.

Key Experience and Attributes

Technical skills

• Proven experience in technology risk consulting either within a professional services environment or industry.
• Strong understanding of IT operations, resilience frameworks, and risk management.
• Led IT Architecture governance and operations reviews using TOGAF framework.
• Extensive experience of undertaking IT risk and control reviews, cloud security reviews.
• Led and executed independent IT attestation services – ISAE3402, SOC2, SWIFT CSP audits and PCI DSS audits.
• Experience in review of Cloud Platforms – Azure, AWS and GCP.
• Familiar with Cloud Architecture, Management Groups, Privileged Access, FinOps and Cloud resilience.
• Reviewing DevOps lifecycle.
• Review of Data Governance and AI in data lakehouse context.
• Independent assessment of technology transformation projects – PMO experience, governance and operating model assessment.
• Familiarity with IT frameworks – COBIT, NIST, Cloud Security Alliance, ITIL etc.
• Knowledge of relevant regulations and standards (e.g., ISO 27001, PCIDSS, SWIFT CSP, DORA, FCA/PRA requirements).

Proposition development

• Make a significant contribution to the development and evolution of technology trends, using your knowledge and expertise to act as a subject matter expert and own the development of relevant propositions.
• Develop a detailed understanding of other propositions and how they meet the needs of our clients.
• Detailed understanding of and ability to articulate what differentiates Crowe in the consulting market.

Business development and marketing

• Network, engage and manage relationships effectively with management at clients and potential clients to generate leads.
• Own, manage and deliver client proposals and business development activities.
• Full ownership and delivery of high‑quality marketing and brand development initiatives, including thought leadership.

Soft skills – client focus

• Excellent leadership skills with experience in building and scaling teams.
• Experience of or an aptitude for consulting, either gained from working in another professional services consulting firm or in an ‘internal consulting’ role within financial services.
• Strong business acumen, with an ability to see the big picture and to think from a client perspective about how to develop innovative, practical and pragmatic solutions that can be executed to make a real difference.

Client delivery

• Take a leading role in the high‑quality delivery of client engagements, including ownership and management of the quality of team outputs.
• Manage projects to budget, profitability, time and specification.
• Own and manage relationships with key clients, anticipating clients’ needs to drive opportunities for Crowe.

People

• Role model the behaviours of a High Performing Team (trust, open debate, commitment and performance focus), holding each other accountable by calling out actions and behaviours that are inconsistent with the team’s values and culture.
• Lead, coach and develop effectively our Consulting team.
• Accountable for internal work, adopting a coaching mindset of leading while delivering high quality output (within time allocation, on time and to specification).
• In the context of a relatively small team, being prepared to “roll your sleeves up” and support and engage in delivery in order to achieve a positive outcome.
• Commercial accountability for team members’ time – demonstrating ability to manage and delegate work.
• Supporting a continuous improvement culture by identifying and delivering on opportunities to improve across the team.

Desirable but not essential skills

• A range of exposure to financial services sectors.
• Experience of additional propositions within our focus areas.
• Experience in business development, including a record of sales or contribution to sales.

Why choose Crowe?

At Crowe we understand that it is often the culture and values of a firm that are most important when looking for a new workplace. Whether you’re working in statutory audit, corporate tax or you’re a marketing or HR specialist, we place our people at the centre of everything that we do; promoting a collaborative, inclusive and friendly culture while remaining passionate about supporting and developing our people as they build their careers. We listen to our people and adapt to their changing needs alongside the needs of our growing business. We invest in our people to help them be the best they can be. We value new ideas and innovation, and welcome people who are committed to making a difference by delivering excellent services to our people, clients and communities. At Crowe, you will find the specialist knowledge, the resources and the commitment to help you build a satisfying and rewarding career, with continued learning and development, highly competitive salaries and flexible benefits. We want to create the best environment for our people to grow and thrive and recognise the importance of offering a flexible approach to our working environment, which we would be happy to discuss with you further. Crowe is committed to equal opportunity and diversity in recruitment and employment. We value the differences that a diverse workforce brings to our organisation, driving effectiveness in our teams and providing our clients with a quality service. Entry and progression within the firm is determined solely by the application of objective criteria, personal performance and merit which is supported by a clearly defined career pathway.