Tax Innovation Officer

About Crowe

Crowe is a leading national audit, tax, advisory and consulting firm with global reach and local expertise. We are an independent member of Crowe Global, one of the top 10 accounting networks in the world, with access to more than 40,000 people in over 140+ countries and across more than 800+ offices globally.

Our vision is to be recognised as essential to the future success of our clients by helping them to answer tomorrow’s questions and make smart decisions that have lasting value through the highest quality audit, tax, advisory and consulting services.

Crowe is where talented people can realise their potential, are successful and enjoy what they do by making a positive difference to our clients, communities and each other.

At Crowe, our aim is to create a community where regardless of gender, identity, sexuality, race, ethnicity, education or background, everyone is valued, can flourish and achieve their full potential.

Purpose of the role:

This role is in place to enable the tax departments to deliver a modern, technology-enabled service. This includes leveraging automation, robotics, and data analytics to enhance efficiency, quality, and effectiveness.

We are looking for an enthusiastic and organised individual who has experience with the UK Tax system to help support our client facing teams with technology and software solutions.

The role sits within the wider Innovations team driving digital transformation within our business, with a focus on the Tax Practice.

This role will suit someone who enjoys variety, problem solving, and has good interpersonal skills.

Responsibilities

Key responsibilities include, but are not limited to:

• Support tax teams with new technology processes due to legislative changes such as MTD
• Completing day-to-day technology routines provided to the tax teams including automated email routines, document management workflow support, and data cleansing
• Assist in research and trials of alternative tax technology solutions
• Support on project planning and project management
• Utilise emerging technologies such a Gen AI and robotics
• Support teams in developing best practice processes
• Support the implementation of new technology solutions for the tax practice
• Meet with team members to discuss where improvements are needed to enhance our systems
• Work with other specialists to consider how data analysis and data science can be used effectively
• Involvement in forming tax technology training content and supporting the Learning and Development team as needed
• Visit teams across all Crowe offices where face-to-face support is needed
• Maintain and enhance tax software information on our internal resource platform

Required Skills, Experience, & Qualifications:

• An understanding of UK tax systems
• Experience of working within the UK tax system
• Problem solving skills
• A passion for client service
• Good communication skills
• Excellent organisational skills
• Good working knowledge of Microsoft Office
• Experience of working in accountancy practice
• Able to work on own initiative, but also be a team player
• Knowledge of tax software
• Accounting or Tax qualifications such as AAT, ATT, CTA are desirable but not essential
• Tax Technology qualifications are desirable but not essential

Why choose Crowe?

At Crowe we understand that it is often the culture and values of a firm that are most important when looking for a new workplace.

Whether you’re working in statutory audit, corporate tax or you’re a marketing or HR specialist, we place our people at the centre of everything that we do; promoting a collaborative, inclusive and friendly culture while remaining passionate about supporting and developing our people as they build their careers. We listen to our people and adapt to their changing needs alongside the needs of our growing business. We invest in our people to help them be the best they can be.

We value new ideas and innovation, and welcome people who are committed to making a difference by delivering excellent services to our people, clients and communities.

At Crowe, you will find the specialist knowledge, the resources and the commitment to help you build a satisfying and rewarding career, with continued learning and development, highly competitive salaries and flexible benefits.

We want to create the best environment for our people to grow and thrive and recognise the importance of offering a flexible approach to our working environment, which we would be happy to discuss with you further.

Crowe is committed to equal opportunity and diversity in recruitment and employment. We value the differences that a diverse workforce brings to our organisation, driving effectiveness in our teams and providing our clients with a quality service.

Entry and progression within the firm is determined solely by the application of objective criteria, personal performance and merit which is supported by a clearly defined career pathway..