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For Companies At a Glance
- Tasks: Help organisations implement AI-driven solutions for operational excellence and efficiency.
- Company: Join Crowe, a top global audit and consulting firm with a commitment to client success.
- Benefits: Enjoy flexible benefits, competitive salaries, and a supportive work-life balance.
- Why this job: Make a real impact while working in a collaborative and inclusive culture.
- Qualifications: 3-5 years in financial services or consulting, with expertise in AI and operational excellence.
- Other info: Opportunities for continuous learning and career progression in a diverse environment.
The predicted salary is between 43200 - 72000 £ per year.
Join to apply for the Operational Excellence Consultant role at Crowe UK.
About Crowe
Crowe is a leading national audit, tax, advisory, and consulting firm with global reach and local expertise. We are an independent member of Crowe Global, one of the top 10 accounting networks worldwide, with access to over 40,000 professionals in more than 140 countries and 800+ offices globally. Our vision is to be recognized as essential to our clients' future success by helping them address tomorrow’s questions and make smart decisions that create lasting value through high-quality services. At Crowe, talented people can realize their potential, succeed, and enjoy their work by making a positive impact on clients, communities, and colleagues. We promote an inclusive culture where everyone is valued and can thrive regardless of gender, identity, sexuality, race, ethnicity, education, or background.
Role Overview
As a consultant specializing in AI-enabled change, you will help organizations design, implement, and embed transformative solutions utilizing AI tools, methods, and models alongside operational excellence practices to improve efficiency, reduce costs, and enhance decision-making for competitive advantage. You will collaborate with clients and cross-functional teams to ensure initiatives are technically sound and aligned with business goals, delivering tangible outcomes.
Key Responsibilities
- Lead or support operational excellence projects in various functional areas such as finance, HR, IT, operations, customer service, claims, underwriting, and risk.
- Drive AI-enabled operational excellence initiatives, ensuring alignment with client objectives and timelines.
- Assess current processes and identify improvement opportunities using AI and traditional tools.
- Design and implement solutions within relevant functional areas.
- Manage project delivery within scope, budget, and standards.
- Communicate project status, risks, and issues effectively to stakeholders.
Qualifications and Skills
- 3-5 years of experience in financial services, insurance, consulting, or in-house transformation teams.
- Functional expertise in finance, HR, operations, risk, claims, fraud, underwriting, or customer service.
- Experience with change management and operational excellence projects, especially involving AI, automation, or data-driven transformation.
- Knowledge of operating model design and implementation.
- Understanding of AI concepts, tools, and methodologies.
- Strong analytical skills with data and AI tools.
- Excellent interpersonal and stakeholder management skills.
- Additional expertise in data visualization, Lean-Agile, process transformation, organization design, change management, or cost reduction is a plus.
- Experience in proposal writing, report preparation, and delivering presentations.
- Exposure to sales and business development activities.
Personal Attributes
- Passion for operational excellence and AI’s transformative potential.
- Proactive, creative, and practical mindset with the ability to drive progress quickly.
- Strong problem-solving skills and results-oriented approach.
- Collaborative team player valuing knowledge sharing.
- Ability to work independently and in small teams.
- Open to working across sectors and functional areas.
- Familiarity with AI and data-related regulatory and compliance issues is advantageous.
Client Delivery & Stakeholder Management
- Lead or support operational excellence and AI projects across functional areas.
- Assess current practices and identify improvement opportunities.
- Design, implement, and manage projects ensuring timely delivery.
- Maintain effective relationships with clients and colleagues.
Practice & Self Development
- Provide insights on operational excellence and AI in financial services, especially insurance.
- Stay updated on AI trends and innovations.
Practice Development
- Contribute to developing intellectual property, tools, and methods.
- Support team growth and continuous learning.
- Assist in sales and business development activities.
Why Crowe?
We value our people and foster a collaborative, inclusive culture that promotes growth and innovation. We invest in our staff’s development, offer competitive salaries, flexible benefits, and support a healthy work-life balance. Crowe is committed to diversity, equality, and merit-based progression, providing clear career pathways.
Operational Excellence Consultant employer: Crowe UK
Contact Detail:
Crowe UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Excellence Consultant
✨Tip Number 1
Familiarise yourself with AI tools and methodologies relevant to operational excellence. Understanding how these technologies can be applied in various functional areas will give you an edge during discussions with potential employers.
✨Tip Number 2
Network with professionals in the consulting and financial services sectors. Attend industry events or webinars where you can meet people from Crowe or similar firms, as personal connections can often lead to job opportunities.
✨Tip Number 3
Stay updated on the latest trends in operational excellence and AI. Being knowledgeable about current developments will not only help you in interviews but also demonstrate your passion for the field.
✨Tip Number 4
Prepare to discuss specific examples of past projects where you've successfully implemented change management or operational improvements. Real-life experiences can set you apart from other candidates and showcase your problem-solving skills.
We think you need these skills to ace Operational Excellence Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operational excellence, AI, and consulting. Use specific examples that demonstrate your skills in project management and stakeholder engagement.
Craft a Compelling Cover Letter: Write a cover letter that connects your passion for operational excellence and AI with Crowe's mission. Mention how your background aligns with the role and how you can contribute to their goals.
Showcase Relevant Skills: In your application, emphasise your analytical skills, experience with change management, and familiarity with AI tools. Provide concrete examples of how you've successfully implemented solutions in previous roles.
Research Crowe: Familiarise yourself with Crowe's values, culture, and recent projects. This knowledge will help you tailor your application and prepare for potential interview questions about the company.
How to prepare for a job interview at Crowe UK
✨Understand the Role
Make sure you have a solid grasp of what an Operational Excellence Consultant does, especially in relation to AI-enabled change. Familiarise yourself with Crowe's approach to operational excellence and how they integrate AI tools into their projects.
✨Showcase Your Experience
Prepare to discuss your previous experience in financial services, consulting, or transformation teams. Highlight specific projects where you've successfully implemented operational excellence initiatives, particularly those involving AI or data-driven solutions.
✨Demonstrate Analytical Skills
Be ready to showcase your analytical skills and how you've used data and AI tools in past roles. Consider bringing examples of how you've assessed processes and identified improvement opportunities, as this is crucial for the role.
✨Engage with Stakeholders
Since stakeholder management is key, think of examples where you've effectively communicated project status, risks, and issues. Show that you can maintain strong relationships with clients and colleagues, which is essential for success at Crowe.
