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- Tasks: Provide proactive technical support and ensure customer success in cybersecurity.
- Company: Global cybersecurity firm with a supportive work culture.
- Benefits: Competitive compensation and opportunities for professional growth.
- Why this job: Engage with diverse customers and make a real impact in cybersecurity.
- Qualifications: Bachelor's Degree, fluent in English and Italian, customer service experience.
- Other info: Join a dynamic team and enhance your career in a thriving industry.
The predicted salary is between 36000 - 60000 £ per year.
A global cybersecurity firm is seeking a Technical Account Manager to provide proactive technical support to Premium Support customers. You will engage with all levels of customer organizations, ensuring their success with periodic health checks, product training, and addressing technical issues.
The ideal candidate should have a Bachelor's Degree, fluent English and Italian, and experience in customer service. This role offers competitive compensation and a supportive work culture.
Italian-Speaking Technical Account Manager — Cybersecurity Pro employer: CrowdStrike
Contact Detail:
CrowdStrike Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Italian-Speaking Technical Account Manager — Cybersecurity Pro
✨Tip Number 1
Network like a pro! Reach out to your connections in the cybersecurity field and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its products thoroughly. Be ready to discuss how your experience aligns with their needs, especially in providing technical support and customer service.
✨Tip Number 3
Show off your language skills! Since this role requires fluency in Italian, be sure to highlight your language abilities during conversations. It could set you apart from other candidates.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows your enthusiasm for the role and helps us keep track of your application.
We think you need these skills to ace Italian-Speaking Technical Account Manager — Cybersecurity Pro
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and technical support. We want to see how your skills align with the role of a Technical Account Manager, so don’t be shy about showcasing relevant achievements!
Show Off Your Language Skills: Since this role requires fluency in both English and Italian, make sure to mention your language proficiency clearly. We love candidates who can communicate effectively with our diverse customer base!
Be Personable in Your Cover Letter: Your cover letter is your chance to show us your personality! Share why you’re passionate about cybersecurity and how you can contribute to our supportive work culture. We appreciate authenticity!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at CrowdStrike
✨Know Your Cybersecurity Stuff
Make sure you brush up on the latest trends and technologies in cybersecurity. Familiarise yourself with common technical issues that customers might face, as well as how your potential employer's products can solve these problems.
✨Show Off Your Language Skills
Since this role requires fluency in both English and Italian, practice speaking about technical concepts in both languages. Be ready to switch between them during the interview to demonstrate your proficiency and comfort level.
✨Prepare for Customer Scenarios
Think of examples from your past experience where you've successfully resolved customer issues or provided exceptional service. Be ready to discuss these scenarios in detail, highlighting your problem-solving skills and ability to engage with different levels of an organisation.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to customer support and their cybersecurity solutions. This shows your genuine interest in the role and helps you understand how you can contribute to their success.
