Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage customer advocacy programs and turn satisfied customers into passionate advocates.
- Company: CrowdStrike is a global leader in cybersecurity, dedicated to stopping breaches since 2011.
- Benefits: Enjoy remote work flexibility, competitive pay, wellness programs, and professional development opportunities.
- Why this job: Join a mission-driven team that values innovation, customer success, and community impact.
- Qualifications: 6+ years in customer marketing or advocacy, strong project management, and excellent communication skills.
- Other info: CrowdStrike promotes a culture of belonging and is an equal opportunity employer.
The predicted salary is between 43200 - 72000 £ per year.
Join to apply for the European Customer Advocacy Manager (Remote, GBR) role at CrowdStrike
1 day ago Be among the first 25 applicants
Join to apply for the European Customer Advocacy Manager (Remote, GBR) role at CrowdStrike
As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.
About The Role
As part of the European Customer Marketing team, you will play a crucial role in turning satisfied customers into passionate advocates. You will be responsible for managing our customer advocacy program, which aims to highlight success stories, foster loyalty, and drive growth through positive word-of-mouth marketing.
Reporting into the European Customer Marketing Director, you will work closely with the global team to ensure that all customer and partner story content for the region is compliant (brand and legally approved and that it is published through the global publishing process) and amplified globally.
You will be comfortable working with a range of internal and external stakeholders throughout the content creation process. The ideal candidate will help to recruit reference-able customers from the European region and be responsible for tracking regional references and content in our customer reference tool.
What You\’ll Do
- Advocacy Program Development: Implement a comprehensive customer advocacy program that identifies, nurtures, and leverages satisfied customers as advocates.
- Customer Engagement: Build and maintain strong relationships with customers, understanding their needs and success stories. Act as the main point of contact for customer advocates.
- Identify Advocates: Identify potential customer advocates within our client base and work with our Field Marketing and Sales teams to engage and nurture them.
- Advocacy Campaigns: Execute advocacy campaigns, including case studies, testimonials, and success stories, to showcase how we have positively impacted our customers.
- Metrics and Reporting: Track and report on the impact of the customer advocacy program with a focus on creating customer advocates across all levels of an organisation.
- Collaboration: Collaborate with cross-functional teams to align advocacy efforts.
- Events: Integration of our advocacy program within our busy regional events calendar.
What You\’ll Need
- Minimum of 6 years of relevant customer marketing, customer reference management or customer advocacy experience
- Passion for working with customers and customer storytelling
- Great project management skills
- Experience of working with cross functional stakeholders
- Excellent communication, critical thinking and interpersonal skills
- Able to juggle multiple projects and work with cross-functional teams from global to field
- Growth Mindset
Benefits Of Working At CrowdStrike
- Remote-friendly and flexible work culture
- Market leader in compensation and equity awards
- Comprehensive physical and mental wellness programs
- Competitive vacation and holidays for recharge
- Paid parental and adoption leaves
- Professional development opportunities for all employees regardless of level or role
- Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
- Vibrant office culture with world class amenities
- Great Place to Work Certified across the globe
CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.
CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions–including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs–on valid job requirements.
If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Other
-
Industries
Computer and Network Security
Referrals increase your chances of interviewing at CrowdStrike by 2x
Get notified about new Advocacy Manager jobs in Reading, England, United Kingdom.
Thatcham, England, United Kingdom 5 days ago
Enablement Coach & Customer Success Manager, Mid-Market
Amersham, England, United Kingdom 6 days ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
European Customer Advocacy Manager (Remote, GBR) employer: CrowdStrike
Contact Detail:
CrowdStrike Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land European Customer Advocacy Manager (Remote, GBR)
✨Tip Number 1
Familiarise yourself with CrowdStrike's mission and values. Understanding their commitment to cybersecurity and customer advocacy will help you align your approach during interviews and discussions, showcasing your passion for their mission.
✨Tip Number 2
Network with current or former CrowdStrike employees on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and the specific expectations for the European Customer Advocacy Manager role.
✨Tip Number 3
Prepare examples of successful customer advocacy programmes you've managed in the past. Be ready to discuss how you identified advocates, built relationships, and measured success, as these are key aspects of the role.
✨Tip Number 4
Stay updated on the latest trends in customer marketing and advocacy. Being knowledgeable about current strategies and tools will demonstrate your expertise and readiness to contribute to CrowdStrike's goals.
We think you need these skills to ace European Customer Advocacy Manager (Remote, GBR)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer marketing and advocacy. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer storytelling and your project management skills. Mention specific examples of how you've successfully engaged customers in previous roles.
Showcase Your Achievements: In your application, include metrics or outcomes from past advocacy programs you've managed. This could be in the form of increased customer engagement or successful campaigns you've executed.
Research CrowdStrike: Familiarise yourself with CrowdStrike's mission and values. Understanding their approach to cybersecurity and customer advocacy will help you align your application with their culture and goals.
How to prepare for a job interview at CrowdStrike
✨Understand the Company Culture
Before your interview, take some time to research CrowdStrike's culture and values. They emphasise a mission-driven approach and a flexible work environment, so be prepared to discuss how your personal values align with theirs.
✨Showcase Your Customer Advocacy Experience
Since the role focuses on customer advocacy, come ready to share specific examples from your past experiences. Highlight successful campaigns you've managed and how you turned satisfied customers into advocates.
✨Prepare for Cross-Functional Collaboration Questions
The position requires working with various teams. Be ready to discuss how you've successfully collaborated with cross-functional stakeholders in the past, and provide examples of how you navigated challenges in those situations.
✨Demonstrate Your Project Management Skills
With multiple projects on the go, it's crucial to showcase your project management abilities. Prepare to discuss tools and methods you use to stay organised and ensure timely delivery of advocacy campaigns.