At a Glance
- Tasks: Partner with customers to optimise their CrowdStrike Falcon experience and provide technical support.
- Company: Join CrowdStrike, a leader in cybersecurity, dedicated to stopping breaches.
- Benefits: Enjoy competitive pay, wellness programmes, and professional development opportunities.
- Other info: Remote work flexibility and vibrant company culture await you!
- Why this job: Be part of a mission-driven team transforming cybersecurity with AI technology.
- Qualifications: Degree in IT or Cybersecurity and 2+ years in security applications required.
The predicted salary is between 63000 - 77000 £ per year.
As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward.
The Platform Associate Resident Consultant is an embedded technical advisor who partners closely with strategic customers to maximize the value of their CrowdStrike Falcon investment. This role combines specialized expertise with technical consulting to drive successful CrowdStrike Falcon adoption, optimization, and ongoing operational excellence. The associate resident consultant will have familiarity of all Falcon modules and deep knowledge in a few areas, such as Endpoint, Identity, or Cloud, and is responsible for the planning, deployment, implementation, and operational support of the customer’s Falcon environment.
What You'll Do:
- Serve as the primary technical advisor for assigned strategic customer accounts
- Develop and maintain trusted advisor relationships with customer security teams and leadership
- Understand customer security operations workflows, use cases, and business objectives
- Mentor customer teams on Falcon best practices and threat hunting techniques
- Providing technical implementation, configuration, and troubleshooting assistance with the deployment of the CrowdStrike Falcon platform and associated applications
- Assisting customer with operationalizing all modules of the Falcon platform
- Troubleshoot customer issues across small to large enterprises
- Utilize and engineer native and 3rd party software deployment technologies
- Develop scripting and application solutions using Falcon APIs
- Work closely and collaboratively with customer information technology teams
- Leverage CrowdStrike applications (Exposure Management, for example) provide support to customers in vulnerability and asset management
- Assist customers with the integration of CrowdStrike into existing tools
- Guide customer leads with incident management functions
- Work closely and collaboratively with Professional Services team to develop customer facing collateral
What You'll Need:
- Bachelor’s degree, in Computer Science, Information Technology, Cybersecurity or a related field, and/or equivalent military or work experience
- 2+ years of experience with relevant security applications, which could include endpoint, identity, cloud, SIEM, etc.
- Basic understanding of software deployment technologies
- Knowledgeable on Windows, Mac, and Linux platforms
- Experience in computer and network systems security
- Solid analytical/problem solving skills with capability to identify solutions to unusual and complex problems
- Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.
- Exceptional communication skills with ability to explain technical concepts to varied audiences
- Strong presentation and training delivery capabilities
- Self-motivated with excellent time management and prioritization skills
- Customer-focused mindset with commitment to driving customer success
- Ability to work independently in a remote/embedded environment
- Strong problem-solving and analytical thinking abilities
- Proactive and thorough ability to manage work and prioritize customer projects
- High level of motivation; self-starter; results driven
- Ability to travel up to 20% of the time
Bonus Points:
- Endpoint Security: Falcon platform (preferred), AV, and EDR solutions
- Software Deployment: SCCM, Group Policy, McAfee EPO, IBM BigFix, Puppet, Chef, Citrix, PDQ, PsExec
- Development: PowerShell, Python, Bash, Batch
- Technologies: Experience with Host based firewall, File Integrity Management, Data Protection, Vulnerability Management, Attack Surface Management, IT Automation
- Database: SIEM, MSSQL, Splunk, LogScale
- Identity: Identity, Active Directory, Azure-AD, SSO
- Cloud: AWS, Azure, and GCP
- Currently have or can obtain necessary security clearances, per customer requirement
Benefits of Working at CrowdStrike:
- Market leader in compensation and equity awards
- Comprehensive physical and mental wellness programs
- Competitive vacation and holidays for recharge
- Paid parental and adoption leaves
- Professional development opportunities for all employees regardless of level or role
- Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
- Vibrant office culture with world class amenities
- Great Place to Work Certified across the globe
CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment.
CrowdStrike Platform Associate Resident Consultant (Remote, GBR) employer: CrowdStrike
CrowdStrike is an exceptional employer that champions a culture of innovation and flexibility, allowing employees to thrive in a mission-driven environment focused on cybersecurity. With comprehensive wellness programs, competitive benefits, and ample professional development opportunities, employees are empowered to grow their careers while contributing to a meaningful cause. The remote work model, complemented by occasional in-person support at the Reading office, ensures a balanced work-life dynamic, making CrowdStrike a top choice for those seeking impactful employment in the tech industry.
StudySmarter Expert Advice🤫
We think this is how you could land CrowdStrike Platform Associate Resident Consultant (Remote, GBR)
✨Get Involved in the Cybersecurity Community
Diving into the cybersecurity community is key for landing that full-time gig. Join forums like Reddit's r/cybersecurity or attend local meetups to connect with industry veterans and other job seekers. Networking is everything in this field—don’t just be a passive lurker!
✨Show Off Your Skills with Capture the Flag Competitions
Participate in Capture the Flag (CTF) competitions; these are not just a fun way to boost your skills but also a chance to showcase your talent to potential employers. Many companies, including CrowdStrike, love seeing candidates who actively engage in these challenges.
✨Tailor Your Online Presence
Make sure your LinkedIn and any professional profiles reflect your cybersecurity expertise. Share your projects, whether they’re personal or from a previous role, to catch the eye of hiring managers. This is how they’ll find your passion and commitment to the field!
✨Apply Directly Through CrowdStrike
Don’t forget to head straight to our website and check out any openings for cybersecurity roles at CrowdStrike. Applying directly can sometimes give you an edge, especially if you can mention that you've been following our work or engaging in the community.
We think you need these skills to ace CrowdStrike Platform Associate Resident Consultant (Remote, GBR)
Some tips for your application 🫡
Show off your technical skills:In cybersecurity, it's crucial to highlight your technical prowess. Make sure your CV showcases specific skills like network security, penetration testing, or threat analysis. If you have relevant certifications (like CEH or CISSP), pop those on the front page to grab attention!
Tailor your portfolio for the role:Even for a full-time role, a portfolio can set you apart. If you've worked on any cybersecurity projects—be it CTF challenges, security assessments, or research papers—include these in your application. This demonstrates not just your skills, but also your hands-on experience!
Use real-world examples:When writing your cover letter, don’t just stick to your qualifications. Share real-world examples of how you’ve tackled security issues or vulnerabilities. This gives the hiring team at CrowdStrike insight into your practical problem-solving abilities and makes your application memorable.
Demonstrate your passion for cybersecurity:Cybersecurity is an ever-evolving field, so show us that you’re always learning! Mention any recent courses, webinars, or industry events you’ve attended. This not only exhibits your enthusiasm but also signals to CrowdStrike that you’re committed to staying ahead in the game.
How to prepare for a job interview at CrowdStrike
✨Sharpen Your Technical Skills
For a role in cybersecurity, it’s essential to be up-to-date with the latest tools and techniques. Brush up on your knowledge of firewalls, intrusion detection systems, and vulnerability assessment tools. Be ready to discuss specific scenarios where you’ve applied these skills, as hands-on experience can really set us apart in interviews.
✨Prepare for Scenario-Based Questions
Expect the interviewers at CrowdStrike to throw in some hypothetical situations to see how you’d handle them. Think about common security breaches or incidents and be prepared to explain how you would respond. This not only shows your problem-solving skills but also your understanding of real-world cybersecurity challenges.
✨Highlight Your Certifications
Certifications like CompTIA Security+, CISSP, or CEH can give you a significant edge in a full-time role in cybersecurity. Make sure to mention these during your interview and be prepared to discuss what you learned through those certifications and how they relate to the position at CrowdStrike.
✨Show Your Passion for Cybersecurity
Since you’re going for a full-time gig, showing genuine enthusiasm for the field can make all the difference. Share any personal projects, blogs, or communities you’re part of that relate to cybersecurity. This not only showcases your passion but also your commitment to staying engaged in this ever-evolving field.
