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- Tasks: Manage partner relationships and ensure successful service delivery.
- Company: Join CrowdStrike, a global leader in cybersecurity since 2011.
- Benefits: Enjoy remote work, competitive pay, wellness programs, and professional development opportunities.
- Why this job: Be part of a mission-driven culture focused on innovation and community safety.
- Qualifications: Experience in partner management and a degree in Business or Computer Science required.
- Other info: This role is fully remote within the UK.
The predicted salary is between 36000 - 60000 £ per year.
As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.
About the Role
We are seeking an experienced Services Partner Manager to join CrowdStrike's Global Partner Led Services organization. This role will be responsible for managing partner relationships, enabling service delivery capabilities, and ensuring successful execution of both subcontracted and partner-led services programs. This position is open to candidates that are located remotely in the UK.
What You’ll Do:
- Lead partner evaluation and onboarding of subcontracting partners
- Develop and drive enablement processes for CrowdStrike services partners
- Manage legal and IT onboarding requirements for CrowdStrike services subcontracting partners
- Oversee project management standards and delivery methodology for services delivery partners
- Monitor partner performance, capacity, and financial metrics
- Facilitate regular partner update sessions and assess quality assurance of engagement delivery
- Develop new partner services offerings
- Develop and maintain documentation, including user guides, runbooks, and process workflows to support internal and external stakeholders
- Manage the partner services catalog
- Provide best-in-class delivery support & guidance to our trusted partners
- Provide cross-functional support for selecting and staffing partner engagements
What You’ll Need:
- Experience in professional services, delivery management, partner management, or similar role
- Bachelor's degree in Business, Computer Science, or related field
- Proven track record in partner enablement and program management
- Experience tracking customer satisfaction and other success metrics of engagement delivery
- Strong understanding of cybersecurity services and delivery methodologies
- Experience in contract management and vendor relations
- Excellence in project and program management
- Strong business acumen and financial analysis capabilities
- Outstanding communication and relationship management skills
- Ability to develop and maintain complex partner relationships
- Experience with contract negotiation and vendor management
- Strong problem-solving and analytical skills
Benefits of Working at CrowdStrike:
- Remote-friendly and flexible work culture
- Market leader in compensation and equity awards
- Comprehensive physical and mental wellness programs
- Competitive vacation and holidays for recharge
- Paid parental and adoption leaves
- Professional development opportunities for all employees regardless of level or role
- Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
- Vibrant office culture with world class amenities
- Great Place to Work Certified across the globe
CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law.
Services Partner Manager, Europe (Remote, GBR) employer: CrowdStrike Holdings, Inc.
Contact Detail:
CrowdStrike Holdings, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Services Partner Manager, Europe (Remote, GBR)
✨Tip Number 1
Familiarise yourself with CrowdStrike's mission and values. Understanding their commitment to stopping breaches and their innovative approach to cybersecurity will help you align your answers during interviews and demonstrate your passion for their mission.
✨Tip Number 2
Network with current or former CrowdStrike employees on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations, which you can leverage in your discussions.
✨Tip Number 3
Stay updated on the latest trends in cybersecurity and partner management. Being knowledgeable about current challenges and innovations in the field will allow you to speak confidently about how you can contribute to CrowdStrike's goals.
✨Tip Number 4
Prepare specific examples from your past experiences that showcase your skills in partner management and program delivery. Highlighting measurable outcomes from your previous roles will demonstrate your capability to excel in the Services Partner Manager position.
We think you need these skills to ace Services Partner Manager, Europe (Remote, GBR)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in partner management, project delivery, and cybersecurity services. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for cybersecurity and how your background aligns with CrowdStrike's mission. Mention specific experiences that showcase your ability to manage partner relationships and deliver successful projects.
Showcase Relevant Skills: Emphasise your skills in communication, problem-solving, and financial analysis. Provide examples of how you've successfully managed partner engagements or improved service delivery in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at CrowdStrike Holdings, Inc.
✨Understand the Role
Make sure you have a solid grasp of what a Services Partner Manager does, especially in the context of cybersecurity. Familiarise yourself with CrowdStrike's mission and how this role contributes to it.
✨Showcase Your Experience
Prepare to discuss your previous experience in partner management and service delivery. Highlight specific examples where you've successfully managed partner relationships or improved service delivery processes.
✨Demonstrate Communication Skills
Since this role requires outstanding communication and relationship management skills, be ready to showcase your ability to communicate effectively. Consider preparing a few anecdotes that illustrate your success in building and maintaining complex partner relationships.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving and analytical skills. Think about challenges you've faced in previous roles and how you overcame them, particularly in relation to contract management and vendor relations.
