At a Glance
- Tasks: Manage contract renewals and ensure customer success with innovative technology.
- Company: Join CrowdStrike, a market leader in cybersecurity with a vibrant culture.
- Benefits: Enjoy competitive pay, wellness programs, and professional development opportunities.
- Other info: Be part of a diverse team committed to inclusion and empowerment.
- Why this job: Make a real impact while growing your career in a fast-paced environment.
- Qualifications: Proven track record in sales, strong communication skills, and a curious mindset.
The predicted salary is between 40000 - 50000 € per year.
CrowdStrike is seeking a Renewals Account Manager to be part of a team responsible for ensuring that our customers are successful and thriving with our next generation endpoint technology. You will proactively collaborate with the partner and the customer, focusing on driving on-time renewals and growing our ARR.
The ideal candidate will have a strong track record of success, organisation and discipline, and hail from a SaaS or security company. You will need to be detail-oriented, a strong communicator, as well as a creative problem solver.
What You’ll Do:- Manage the contract renewal cycle.
- Provide quotes to channel partners.
- Ensure delivery of quote to end customer.
- Consult with partner and customer to answer any questions.
- Manage process through booking.
- Communicate the value of CrowdStrike products to ensure growth in licenses and per endpoint revenue.
- Team with the Account Manager to ensure a seamless customer experience.
- Track record of meeting or exceeding expectations in an individually focused, quota carrying role.
- Ability to successfully balance a wide variety of daily tasks and adjust priorities on the fly in a fast-paced environment over multiple engagements.
- Technical aptitude and ability to learn new concepts quickly.
- Exceptional written and verbal communication skills demonstrated through email, conference calls, and internal meetings.
- Must be a self-starter with the ability to work independently or in a team environment.
- A curious nature with a desire to learn and a competitive spirit.
- High level of comfort handling objections and negotiations.
- Excellent time management skills.
- Security or SaaS sales experience.
- Customer Success/Service background.
- Prior experience using Salesforce or another CRM solution.
- Market leader in compensation and equity awards.
- Comprehensive physical and mental wellness programs.
- Competitive vacation and holidays for recharge.
- Paid parental and adoption leaves.
- Professional development opportunities for all employees regardless of level or role.
- Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections.
- Vibrant office culture with world class amenities.
- Great Place to Work Certified(TM) across the globe.
CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.
CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law.
If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.
Renewals Account Manager in Reading employer: CrowdStrike Holdings, Inc.
CrowdStrike is an exceptional employer, offering a vibrant office culture in Reading, UK, where employees are valued and empowered to succeed. With competitive compensation, comprehensive wellness programs, and abundant professional development opportunities, we foster a supportive environment that encourages growth and collaboration. Join us to be part of a market leader committed to innovation and inclusivity, ensuring that every team member thrives in their role.
StudySmarter Expert Advice🤫
We think this is how you could land Renewals Account Manager in Reading
✨Tip Number 1
Network like a pro! Reach out to current or former employees at CrowdStrike on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research CrowdStrike’s products and recent news. Being able to discuss how you can contribute to their success will show you’re genuinely interested.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the Renewals Account Manager role. Highlight your successes in previous roles and how they relate to driving renewals and customer satisfaction.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds.
We think you need these skills to ace Renewals Account Manager in Reading
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Renewals Account Manager role. Highlight your experience in SaaS or security, and showcase how your skills align with the job description. We want to see how you can bring value to our team!
Show Off Your Communication Skills:Since this role requires exceptional written and verbal communication, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread! We love a well-presented application that shows you care.
Demonstrate Your Problem-Solving Ability:In your application, share examples of how you've tackled challenges in previous roles. We’re looking for creative problem solvers who can handle objections and negotiations like pros. Let us know how you’ve made a difference!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at CrowdStrike Holdings, Inc.
✨Know Your Stuff
Before the interview, make sure you understand CrowdStrike's products and how they benefit customers. Familiarise yourself with the renewal process and be ready to discuss how you can drive on-time renewals and grow ARR.
✨Showcase Your Communication Skills
As a Renewals Account Manager, you'll need to communicate effectively with both partners and customers. Practice articulating your thoughts clearly and confidently, whether it's through mock interviews or by discussing your experiences with friends.
✨Prepare for Objections
Expect to face objections during the interview, especially regarding renewals and negotiations. Think of examples from your past where you've successfully handled objections and turned them into opportunities.
✨Demonstrate Your Organisational Skills
Since the role requires balancing multiple tasks, come prepared with examples that showcase your time management and organisational skills. Discuss how you've prioritised tasks in fast-paced environments and what tools you use to stay organised.
