At a Glance
- Tasks: Support the deployment and optimisation of the CrowdStrike platform while troubleshooting customer issues.
- Company: Join CrowdStrike, a leader in cybersecurity with a vibrant remote culture.
- Benefits: Enjoy competitive pay, wellness programmes, and professional development opportunities.
- Why this job: Make a real impact in cybersecurity while working with cutting-edge technology.
- Qualifications: Bachelor's degree in IT or related field and experience in IT deployments.
- Other info: Flexible remote work with potential travel and excellent career growth.
The predicted salary is between 28800 - 43200 ยฃ per year.
CrowdStrike Services is seeking a Platform Professional Services Associate Consultant who would be responsible for the planning, deployment, implementation, and operational support of the CrowdStrike platform and related applications. The Platform Professional Services Associate Consultant will have responsibility for all aspects of the deployment from the initial customer engagement, planning, installation, optimization/utility and follow-on customer support for the CrowdStrike platform and applications.
What You'll Do:
- Providing technical implementation, configuration, and troubleshooting assistance with the deployment of the CrowdStrike Falcon platform and associated applications
- Assist customer with operationalizing all modules of the Falcon platform
- Troubleshoot customer issues across small to large enterprises
- Utilize and engineer native and 3rd party software deployment technologies
- Develop scripting and application solutions using Falcon APIs
- Customer project planning and status
- Work closely and collaboratively with customer information technology teams
- Leveraging CrowdStrike applications (Exposure Management, for example) provide support to customers in vulnerability and asset management
- Assist customers with the integration of CrowdStrike into existing tools
- Support both Incident Response and Compromise Assessment teams with deployment of Falcon and Falcon Forensics Collectors
- Work closely and collaboratively with Platform Professional Services team to develop customer facing collateral
- Ability to travel up to 25% of the time
What You'll Need:
- Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or related discipline, and 2 years of experience performing IT deployments or in an end user/customer environment
- Basic understanding of software deployment technologies
- Knowledgeable on Windows, Mac, and Linux platforms
- Working knowledge of Microsoft Office applications, Word, Excel, Access, PowerPoint, etc.
- Experience with communications and effective ability to build collaborative relationships
- Experience with presentation technical content to various audiences
- Experience in computer and network systems security
- Solid analytical/problem solving skills with capability to identify solutions to unusual and complex problems
- Proactive and thorough ability to manage work and prioritize customer projects
- High level of motivation; self-starter; results driven
- Potential for travel and assignment work exists
Experience in the following areas preferred:
- Endpoint Security: Falcon platform (preferred), AV, and EDR solutions
- Operating Systems: Windows, Linux, Mac
- Software Deployment: SCCM, Group Policy, McAfee EPO, IBM BigFix, Puppet, Chef, Citrix, PDQ, PsExec
- Development: PowerShell, Python, Bash, Batch
- Technologies: Experience with Host based firewall, File Integrity Management, Data Protection, Vulnerability Management, Attack Surface Management, IT Automation
- Compliance: CIS Benchmarks, STIGs, PCI, HIPPA
- Database: SIEM, MSSQL, Splunk, LogScale
- Identity: Identity, Active Directory, Azure-AD, SSO
- Cloud: AWS, Azure, and GCP
Benefits of Working at CrowdStrike:
- Market leader in compensation and equity awards
- Comprehensive physical and mental wellness programs
- Competitive vacation and holidays for recharge
- Paid parental and adoption leaves
- Professional development opportunities for all employees regardless of level or role
- Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
- Vibrant office culture with world class amenities
- Great Place to Work Certified across the globe
CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.
CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law.
If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.
Platform Operations Associate Consultant - Weekend Shift (Remote, GBR) in London employer: CrowdStrike Holdings, Inc.
Contact Detail:
CrowdStrike Holdings, Inc. Recruiting Team
StudySmarter Expert Advice ๐คซ
We think this is how you could land Platform Operations Associate Consultant - Weekend Shift (Remote, GBR) in London
โจTip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at local meetups. A friendly chat can lead to opportunities that arenโt even advertised yet.
โจTip Number 2
Prepare for those interviews! Research the company and practice common questions. We want you to feel confident and ready to showcase your skills, especially in tech deployment and troubleshooting.
โจTip Number 3
Show off your projects! If you've worked on relevant tech solutions or deployments, create a portfolio or a GitHub page. This gives potential employers a taste of what you can do.
โจTip Number 4
Apply through our website! Itโs the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Platform Operations Associate Consultant - Weekend Shift (Remote, GBR) in London
Some tips for your application ๐ซก
Tailor Your CV: Make sure your CV is tailored to the Platform Operations Associate Consultant role. Highlight relevant experience, especially in IT deployments and customer support, to show us youโre the right fit for the job.
Craft a Compelling Cover Letter: Your cover letter should tell us why youโre passionate about this role and how your skills align with our needs. Be specific about your experience with software deployment technologies and customer engagement.
Showcase Your Technical Skills: Donโt forget to mention your technical skills! We want to see your knowledge of Windows, Mac, and Linux platforms, as well as any experience with scripting or application solutions using APIs.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. Itโs the best way for us to receive your application and get you on our radar quickly!
How to prepare for a job interview at CrowdStrike Holdings, Inc.
โจKnow Your Tech Inside Out
Make sure you brush up on your knowledge of software deployment technologies and the CrowdStrike Falcon platform. Be ready to discuss your experience with Windows, Mac, and Linux systems, as well as any scripting languages like PowerShell or Python that you've used.
โจShow Off Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled complex technical issues in the past. Think about times when you had to troubleshoot problems or optimise deployments, and be ready to explain your thought process and the solutions you implemented.
โจCommunicate Clearly and Confidently
Since this role involves working closely with customers and IT teams, practice presenting technical content in a way that's easy to understand. Use clear language and avoid jargon where possible. You might even want to do a mock presentation to a friend or family member.
โจBe Ready to Collaborate
This position requires a lot of teamwork, so think about your past experiences working in collaborative environments. Be prepared to discuss how you build relationships with colleagues and clients, and how you handle feedback and differing opinions.