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- Tasks: Ensure safety and security during matchdays, managing crowd control and access.
- Company: Join Crowdsafe UK at the iconic Aston Villa Football Club.
- Benefits: Enjoy competitive pay, ongoing training, and a friendly team environment.
- Why this job: Be part of the thrilling matchday atmosphere while developing your skills.
- Qualifications: Must have a valid SIA Door Supervisor License and be 18 or older.
- Other info: Flexible hours on weekends and occasional midweek games.
Working Hours: Minimum 5 hours per shift, up to 10 hours for some roles. Matches typically take place on Saturday or Sunday afternoons, with occasional midweek evening games.
Overview
Join Crowdsafe UK at Aston Villa Football Club. We are seeking professional and dedicated SIA Door Supervisors to join our matchday security team. This is a fantastic opportunity to work at one of the most iconic football clubs in the UK, ensuring the safety and security of fans, staff, and players while maintaining an exceptional matchday experience.
As an SIA Door Supervisor, you will be a vital part of the stadium’s security operation, handling crowd control, managing access, and responding to incidents with professionalism and authority.
Key Roles and Responsibilities
- Access Control: Monitor entrances, exits, and restricted areas, ensuring only authorized personnel and fans are granted entry.
- Conflict Resolution: Handle challenging situations calmly and professionally, including disputes or disruptive behavior.
- Crowd Safety: Oversee the movement of fans within the stadium, preventing overcrowding and ensuring compliance with safety regulations.
- Incident Response: Act swiftly to manage security incidents, emergencies, or safety concerns, escalating issues as necessary.
- Search Procedures: Conduct bag checks and searches at entry points in line with the club’s safety policies.
- Emergency Protocols: Assist with evacuations and provide guidance during emergencies, ensuring the safety of all attendees.
- Customer Engagement: Provide a courteous and approachable presence, assisting fans with queries while maintaining a secure environment.
- Teamwork: Work closely with stewards, supervisors, and emergency services to ensure a smooth and safe matchday operation.
Key Attributes and Characteristics
- Professionalism: Represent Aston Villa Football Club with integrity, courtesy, and a commitment to high standards.
- Confidence: Manage situations assertively and calmly, maintaining authority under pressure.
- Observant: Remain vigilant, identifying risks or potential issues before they escalate.
- Resilient: Thrive in a dynamic, fast-paced environment with long shifts.
- Approachable: Balance security responsibilities with exceptional customer service.
- Team Player: Collaborate effectively with colleagues to maintain a safe and enjoyable atmosphere.
Qualifications and Requirements
- A valid SIA Door Supervisor License is essential.
- Must be at least 18 years old.
- Willingness to travel to and from Aston Villa Football Club independently.
- Availability for Saturday or Sunday afternoons, as well as midweek evening games.
- Good communication skills and the ability to handle challenging situations.
- Provide a 5 year checkable work history.
- Preferred but not essential:
- Previous experience in door supervision or event security.
- NVQ Level 2 in Spectator Safety or willingness to work towards it (training provided).
What We Offer
- Competitive Hourly Rate: Earn while contributing to the excitement of matchday.
- Friendly Environment: Join a supportive team that values professionalism and camaraderie.
- Ongoing Training and Development: Access opportunities to enhance your skills and progress your career, including formal qualifications.
- Be Part of the Action: Experience the thrill of working at Aston Villa Football Club on matchdays.
Be a vital part of the matchday experience—apply now to become an SIA Door Supervisor at Aston Villa Football Club!
Location: Luton Town Football Club, Kenilworth Road Stadium
Luton Town Football Club, Kenilworth Road Stadium
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Matchday SIA Door Supervisor employer: Crowdsafeuk
Contact Detail:
Crowdsafeuk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Matchday SIA Door Supervisor
✨Tip Number 1
Familiarise yourself with Aston Villa Football Club's history and values. Understanding the club's culture will help you connect better with fans and demonstrate your commitment to maintaining a positive matchday experience.
✨Tip Number 2
Brush up on your conflict resolution skills. Being able to handle disputes calmly and professionally is crucial in this role, so consider role-playing scenarios with friends or family to practice your responses.
✨Tip Number 3
Network with current or former security staff at the club or similar venues. They can provide valuable insights into the role and share tips on how to excel during your shifts.
✨Tip Number 4
Stay updated on safety regulations and emergency protocols relevant to stadiums. This knowledge will not only boost your confidence but also show your dedication to ensuring the safety of all attendees.
We think you need these skills to ace Matchday SIA Door Supervisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an SIA Door Supervisor. Familiarise yourself with the key roles such as access control, crowd safety, and incident response to tailor your application accordingly.
Highlight Relevant Experience: If you have previous experience in door supervision or event security, be sure to highlight this in your CV and cover letter. Mention specific situations where you demonstrated professionalism, conflict resolution, and teamwork.
Showcase Your Skills: Emphasise your communication skills and ability to handle challenging situations. Provide examples of how you've maintained authority under pressure and contributed to a safe environment in past roles.
Tailor Your Application: Customise your CV and cover letter to reflect the attributes and characteristics mentioned in the job description. Use keywords like 'professionalism', 'observant', and 'approachable' to align your application with what Crowdsafe UK is looking for.
How to prepare for a job interview at Crowdsafeuk
✨Show Your Professionalism
As an SIA Door Supervisor, professionalism is key. Dress appropriately for the interview and demonstrate your commitment to high standards in both your appearance and behaviour.
✨Demonstrate Conflict Resolution Skills
Be prepared to discuss how you would handle challenging situations. Use examples from past experiences to showcase your ability to remain calm and assertive under pressure.
✨Highlight Teamwork Experience
Since teamwork is crucial in this role, share instances where you've successfully collaborated with others. This could be in previous jobs or during events where you worked as part of a security team.
✨Express Your Passion for Football
Show enthusiasm for working at Aston Villa Football Club. Mention your interest in football and how it motivates you to ensure a safe and enjoyable matchday experience for fans.
