Build your career with Crowd First — not just your next shift.
North West | Warrington | Manchester | Liverpool | Preston & surrounding areas
Crowd First Safety Group is building something different.
We are not looking for people to simply fill a jacket and stand where they're told.
We are building a core team of SIA Door Supervisors who want to become part of a professional crowd management and event operations company.
We want people we can know, trust and rely on.
People who want to develop.
People who want to work at some of the North West's biggest and busiest events.
And people who want to become known for being good at what they do.
If you're just looking for the occasional shift, this probably isn't the opportunity for you.
If you want to become part of a team and build your reputation alongside ours, keep reading.
WHO ARE CROWD FIRST?
Crowd First Safety Group is a growing crowd management and event operations company working across stadiums, venues, events and festivals.
Our teams support clients with the people, management and operational structure required to deliver safe and well-managed events.
For our SIA team, that can mean working across response, searching, access control, turnstiles, restricted areas, egress, incident response, event security and other specialist operational roles, depending on the event and the requirements of the client.
You may be working on a stadium matchday one week, a festival the next, or supporting a large venue operation.
WE ARE BUILDING A CORE TEAM
We don't want hundreds of names sitting on a database.
We want a team of people we know we can put in front of a client and trust to deliver.
When we send a Crowd First operative onto a site, we want our clients to know that person has been selected because they are capable of doing the job properly.
- That means reliability.
- That means presentation.
- That means communication.
- That means knowing your role.
- That means knowing when to take action and just as importantly, knowing when to escalat[e].
- We want people who make our operation stronger.
YOU WON'T JUST BE A DOOR SUPERVISOR
Your SIA Door Supervisor licence gives you the foundation.
What you do with it is what matters.
As you become established within Crowd First, we'll learn where your strengths are and where you can add the most value.
You could develop into specialist roles within our event operations, including response teams, searching, access control, turnstile operations, restricted-area security, pitch encroachment response, incident response and other event security functions.
The aim isn't to put you anywhere just because there's a shift available.
The aim is to know what you're good at and deploy you where you can make the biggest difference.
WE WANT THE BEST PEOPLE WE CAN FIND
- Can we trust you with a difficult situation?
- Can you communicate with a member of the public without making the situation worse?
- Can you follow an operational plan?
- Can you work as part of a response team?
- Can you take direction when required?
- Can you make a sensible decision when something changes?
- Can we put you in front of our client and know you'll represent Crowd First properly?
WHAT WE'RE LOOKING FOR
We're looking for people who:
- Take pride in their work
- Turn up on time and ready to work
- Take their appearance and presentation seriously
- Can manage conflict professionally
- Know when to act and when to escalat[e].
- Follow operational plans and instructions
- Work well as part of a team
- Treat the public, colleagues and clients with respect
- Complete reports properly
- Take responsibility for their role
- Are willing to learn and develop
- Want to work across different environments
- Understand that they represent Crowd First whenever they are on site
Previous experience in stadiums, events, festivals, response, searching, crowd management, the night-time economy or large-scale operations is highly desirable.
Specialist experience is also welcome.
THIS IS A TWO-WAY PROCESS
In return, we're building a company where good people can get good opportunities.
You'll have the opportunity to work across:
- Events and festivals
- Concerts and live events
- SIA security operations
- Specialist event security roles
We're looking to build regular opportunities for the right people, not simply offer one-off shifts.
OUR STANDARD
There are plenty of places you can pick up an SIA shift.
That's not what we're trying to build.
We want a team where the standard is obvious when you walk onto site.
- Professional appearance.
- Professional conduct.
- Good communication.
- Good teamwork.
And most importantly:
DO THE JOB PROPERLY.
We don't expect every person to have the same experience.
We do expect every person to have the right attitude.
WHAT HAPPENS WHEN YOU JOIN?
Your SIA licence is only the starting point.
Our recruitment process includes the required compliance and screening checks, along with looking at your experience, attitude and suitability for the type of work we deliver.
Once you're established within the team, we'll learn where you perform best and where you can add the most value.
The aim isn't to put you anywhere just because a shift needs filling.
The aim is to know who is good at what — and deploy our people accordingly.
WHERE WE WORK
- Warrington
- Manchester
- Liverpool
- Preston
- Cheshire
- Greater Manchester
- Merseyside
- Lancashire
And surrounding areas across the North West.
THIS IS CROWD FIRST
Our reputation is built on the people we put in front of our clients.
Every event is an opportunity to demonstrate what Crowd First can deliver.
We want to be able to say to our clients:
“These are our people. This is our team. This is what they do. And this is the standard they work to.”
ARE YOU THAT PERSON?
If you're an experienced SIA Door Supervisor who wants to become part of a growing crowd management and event operations company, we'd like to hear from you.
We're looking for people who want to build something with us.
Not people who disappear after one shift.
Professionals.
People who want to be part of the Crowd First team and become better at what they do.
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