Social Media and Marketing Lead in London

Crowd Factory is building a new marketplace for independent designers and makers. We connect creators with modern manufacturers using decentralised 3D printing, allowing products to be made locally while designers, makers and the platform all share in the value created. Customers get access to unique, limited products that are not available anywhere else.

The platform is now built and live, and we are entering our growth phase. We are looking for a Social Media and Marketing Lead to help bring customers onto Crowd Factory, build awareness, and drive traffic to the shop where designers sell their work.

This role is focused on storytelling, social content and audience growth. You will be responsible for how Crowd Factory shows up online and how customers discover new designers and products.

What you will do

• Build and grow Crowd Factory\’s presence across TikTok, Instagram and other social platforms

• Create short form video content showcasing products, designers and behind the scenes moments

• Develop social campaigns that drive traffic to the Crowd Factory Shop

• Test content formats, trends and narratives to find what converts

• Manage posting schedules and content calendars

• Work closely with designers to turn their products into compelling social stories

• Support launch campaigns and limited drops

• Track performance and optimise content based on engagement and conversions

• Help shape the brand voice and visual identity on social

Who You Are

• Passionate about social media, culture and online communities

• Comfortable filming, editing and posting short form content

• Curious about design, making and creative technology

• Self driven and excited to experiment

• Able to move fast and iterate without heavy processes

• Interested in early stage startups and building from the ground up

• Bonus if you have experience growing accounts, running campaigns or working with creators

Why Join Crowd Factory

• Help define the public face of an emerging creative platform

• Creative freedom to test ideas and shape strategy

• Direct impact on customer growth and sales

• Opportunity to grow with the company as it scales

• Equity based role at the early stage

If you are excited about building audiences, telling great stories and helping customers discover the next generation of designers, we would love to hear from you.