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- Tasks: Deliver top-notch IT support and resolve tech issues for a creative design studio.
- Company: Join a multi-award winning design studio with a stellar reputation.
- Benefits: Enjoy a fantastic benefits package in a vibrant London location.
- Other info: Collaborate on exciting projects and grow your career in a supportive environment.
- Why this job: Be part of a dynamic team and enhance your tech skills while making an impact.
- Qualifications: 3-4 years of IT support experience, ideally in the built environment.
The predicted salary is between 30000 - 40000 £ per year.
The Crowd are working with a highly desirable, mid-sized design studio that has a strong reputation in the industry for their acclaimed international projects. They are seeking an IT Support Assistant to join their team in London. You will play a key role in delivering exceptional technical support to all employees across their two offices ensuring the prompt and efficient resolution of all IT-related matters. Your contributions will be instrumental in steering, developing and enhancing our client’s IT goals.
Our client is a multi-award winning practice that offers a great benefits package and is located in a vibrant and accessible part of town!
- Deliver 1st and 2nd Line technical support for desktops and maintenance
- Collaborate with Head of IT on system reviews and software management
- Manage and support cloud-based email (Office 365)
- Oversee internal phone system and coordinate with telecom suppliers
- Guide staff on software usage and resolve day-to-day technical challenges
- Monitor and maintain server and folder structures, data storage, and backups
3-4+ years of relevant experience required, ideally within the built environment.
Knowledge of CAD softwares, Adobe, Rhino, Autodesk Apps and Enscape.
Technical Support Assistant in London employer: CROWD CREATIVE
Contact Detail:
CROWD CREATIVE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Assistant in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the design and IT sectors. Attend industry events or meetups, and don’t be shy about introducing yourself. You never know who might have a lead on that perfect Technical Support Assistant role!
✨Tip Number 2
Show off your skills! If you’ve got experience with CAD software, Adobe, or any of the tools mentioned in the job description, make sure to highlight that in conversations. Share examples of how you've tackled technical challenges in the past.
✨Tip Number 3
Prepare for the interview by brushing up on common technical support scenarios. Think about how you would handle specific issues related to cloud-based email or server maintenance. We want you to feel confident and ready to impress!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals who can contribute to our client’s IT goals. Don’t miss out on this opportunity!
We think you need these skills to ace Technical Support Assistant in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Support Assistant role. Highlight your relevant experience, especially with IT support and any specific software mentioned in the job description like CAD or Adobe.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with the company's goals. Keep it concise but impactful!
Showcase Your Technical Skills: Don’t forget to showcase your technical skills in your application. Mention your experience with cloud-based email systems like Office 365 and any other relevant tools that will make you stand out.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at CROWD CREATIVE
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around the software mentioned in the job description like CAD, Adobe, and Office 365. Be ready to discuss how you've used these tools in past roles and any challenges you've overcome.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've resolved IT issues in previous positions. Think about specific scenarios where you delivered exceptional support or improved processes. This will demonstrate your ability to handle the day-to-day technical challenges the role entails.
✨Understand the Company Culture
Research the design studio's projects and values. Knowing their reputation and what they stand for will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about their IT goals, team dynamics, or upcoming projects. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.