At a Glance
- Tasks: Provide top-notch IT support and enhance our client's tech goals.
- Company: Join a multi-award winning design studio with a stellar reputation.
- Benefits: Enjoy a fantastic benefits package in a vibrant London location.
- Other info: Collaborate with a dynamic team and grow your career in tech.
- Why this job: Make a real impact by solving tech challenges in a creative environment.
- Qualifications: 3-4+ years of IT experience, ideally in the built environment.
The predicted salary is between 30000 - 40000 € per year.
The Crowd are working with a highly desirable, mid-sized design studio that has a strong reputation in the industry for their acclaimed international projects. They are seeking an IT Support Assistant to join their team in London. You will play a key role in delivering exceptional technical support to all employees across their two offices ensuring the prompt and efficient resolution of all IT-related matters. Your contributions will be instrumental in steering, developing and enhancing our client’s IT goals. Our client is a multi-award winning practice that offers a great benefits package and is located in a vibrant and accessible part of town!
- Deliver 1st and 2nd Line technical support for desktops and maintenance
- Collaborate with Head of IT on system reviews and software management
- Manage and support cloud-based email (Office 365)
- Oversee internal phone system and coordinate with telecom suppliers
- Guide staff on software usage and resolve day-to-day technical challenges
- Monitor and maintain server and folder structures, data storage, and backups
3-4+ years of relevant experience required, ideally within the built environment. Knowledge of CAD softwares, Adobe, Rhino, Autodesk Apps and Enscape.
Technical Policy support Assistant in London employer: CROWD CREATIVE
Join a dynamic mid-sized design studio in London, renowned for its innovative international projects and collaborative work culture. As a Technical Policy Support Assistant, you will benefit from a comprehensive package that includes professional development opportunities and a vibrant office environment, making it an ideal place for those seeking meaningful and rewarding employment in the IT sector.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Policy support Assistant in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at design studios or in IT support. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at events or casual meet-ups, be ready to discuss your experience with CAD software and technical support. Let them know how you can help enhance their IT goals.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to 1st and 2nd line support. We recommend practising scenarios where you troubleshoot issues, as this will show your problem-solving skills in action.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in the tech world.
We think you need these skills to ace Technical Policy support Assistant in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Technical Policy Support Assistant role. Highlight your relevant experience, especially in IT support and any specific software knowledge like CAD or Adobe that matches the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your passion for IT support and how you can contribute to the team’s success.
Showcase Your Technical Skills:Don’t forget to list all your technical skills clearly. Mention your experience with cloud-based email systems like Office 365 and any other relevant tools. This will help us see your potential right away!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at CROWD CREATIVE
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around the software mentioned in the job description like CAD, Adobe, and Office 365. Be ready to discuss how you've used these tools in past roles and any challenges you've overcome.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've resolved IT issues in previous positions. Think about specific scenarios where you delivered exceptional support or improved processes. This will demonstrate your ability to handle the day-to-day technical challenges the role entails.
✨Understand the Company Culture
Research the design studio's projects and values. Knowing their reputation and what they stand for will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about their IT goals, team dynamics, or upcoming projects. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
