At a Glance
- Tasks: Drive sales and manage customer accounts in a luxury interiors brand.
- Company: Join a renowned international luxury interiors brand with a collaborative culture.
- Benefits: Enjoy hybrid working options, a supportive team, and a creative environment.
- Other info: Build long-term client relationships and thrive in a fast-paced, dynamic setting.
- Why this job: Make an impact in the high-end interiors market with your passion for design.
- Qualifications: 2+ years in sales/customer service, preferably in luxury textiles or interiors.
The predicted salary is between 35000 - 45000 € per year.
Our client, a highly sought-after international luxury interiors brand, is looking for a service driven Sales / Account Manager to join their collaborative and successful team. Renowned for their beautifully crafted textile collections and strong relationships within the architecture and interior design community, the brand continues to grow its presence across the high-end interiors market through design-led product, exceptional service, and meaningful industry connections.
Within this role, you will be focused on driving sales while managing new and existing customer accounts, assisting with enquiries and processing orders. You will also be responsible for building successful relationships and seeking new business opportunities, working alongside an ambitious sales team.
The ideal candidate will have a genuine passion for high-quality, sustainable textiles and a strong appreciation for design and craftsmanship. You will enjoy building long-term client relationships, delivering exceptional customer service, and working within a fast-paced, collaborative environment.
The company offers an autonomous and forward-thinking culture, a friendly and supportive studio environment, hybrid working options and more.
- Acting as the main point of contact for client and partner queries, ensuring a seamless service experience
- Managing key client accounts and support with product specification and purchasing across the studio’s collections
- Maintaining strong relationships with external partners, ensuring showroom displays and sampling are consistently presented to a high standard
- Providing expert product knowledge and guidance to clients, delivering a highly personalised customer experience
- Communicating new product launches, collections and relevant updates to clients and partners
- Attending stakeholder meetings to review pipelines and strengthen brand understanding
- Collaborating cross-functionally with internal departments to support communication and commercial objectives
- Monitoring partner performance and preparing regular reports on growth, opportunities and key business updates
2+ years sales/customer service experience in the luxury textile/interiors space.
Knowledge of the UK and European or US interior design market.
Keen attention to detail and an eye for design, with a passion for interior design and fabrics.
A creative mind that can recommend, suggest, and help customers.
Excellent customer service skills.
Passionate about building customer relationships.
Service Sales Account Manager in London employer: CROWD CREATIVE
Join a prestigious international luxury interiors brand that values creativity and craftsmanship, offering a supportive and collaborative work environment. With a focus on employee growth, hybrid working options, and a culture that encourages autonomy, this role as a Service Sales Account Manager provides the opportunity to build meaningful relationships within the high-end interiors market while delivering exceptional service. Embrace your passion for sustainable textiles and design in a company that prioritises both client satisfaction and team success.
StudySmarter Expert Advice🤫
We think this is how you could land Service Sales Account Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the luxury interiors space and let them know you're on the hunt for a Service Sales Account Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Showcase your passion for textiles and design during interviews. Bring examples of your previous work or projects that highlight your understanding of high-quality materials and craftsmanship. This will help you stand out as someone who truly gets the brand's ethos.
✨Tip Number 3
Prepare for those tricky interview questions by practising your responses. Think about how you've built client relationships in the past and be ready to share specific examples. We want to see that you can deliver exceptional customer service and drive sales!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining a forward-thinking team that values collaboration and creativity.
We think you need these skills to ace Service Sales Account Manager in London
Some tips for your application 🫡
Show Your Passion:Make sure to highlight your genuine passion for high-quality, sustainable textiles in your application. We love candidates who can express their appreciation for design and craftsmanship, so let that shine through in your CV and cover letter!
Tailor Your CV:Customise your CV to reflect the skills and experiences that align with the role of Service Sales Account Manager. Focus on your sales and customer service experience, especially within the luxury textile or interiors space, to catch our eye.
Be Personable:Since building long-term client relationships is key, make sure your application conveys your excellent customer service skills. Share examples of how you've successfully managed accounts and delivered exceptional service in the past.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it gives you a chance to review our Privacy Policy before submitting your details.
How to prepare for a job interview at CROWD CREATIVE
✨Know Your Textiles
Make sure you brush up on your knowledge of high-quality, sustainable textiles. Familiarise yourself with the brand's collections and be ready to discuss how they align with current trends in interior design. This will show your genuine passion for the industry and help you connect with the interviewers.
✨Showcase Your Sales Skills
Prepare specific examples from your past experience where you've successfully driven sales or built strong client relationships. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewers to see your impact in previous roles.
✨Demonstrate Your Customer Service Excellence
Be ready to share instances where you've gone above and beyond for a customer. Highlight your ability to provide a personalised experience and how you handle enquiries and complaints. This is crucial for a role that focuses on exceptional service.
✨Engage with the Brand's Vision
Research the company's culture and values, and think about how they resonate with you. During the interview, express your enthusiasm for their forward-thinking approach and collaborative environment. This will show that you're not just looking for any job, but that you're genuinely interested in being part of their team.
